 Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
70%
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Esperienza complessiva 3,6
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General manager unprofessional
Bybad fall
luglio 23, 2022
room 223, my aunt fell in the bathroom due to slick floors in the entryway & the bathroom. My uncle went immediately to the front desk. He was told they would send housekeeping to her room. Housekeeping came up and said the floor was sweating so she moped the floor with what she said was bleach. My aunt was hurt & bruised. My aunt asked for a form to report the accident and front desk called the general manager Ms. Hiles. She told front desk to give her a blank piece of paper to write what had happened. My aunt wrote the accident report on that paper and signed it and put all her contact info on it. The general manager never even called to see if my aunt was ok. After several attempts to get in touch with the general manager my aunt was told she wasn't in the office. Front desk and staff were very kind to my aunt, but management failed to respond. Also, the water pressure in the sink was just a trickle & my aunt reported it twice & was told it could not be fixed. We will not be staying at this location again and are looking into legal council.
Filthy and had to leave
ByEmily Chesapeake
luglio 26, 2020
We booked this hotel for a 3 day stay while my husband was working in the area, our bathroom was so dirty we didn’t end up staying and left to go find a different hotel. There was Dirt and hair all over The floor and there was hair all over the “clean” towels. It was so gross we couldn’t even stay! The back of the toilet was gross and didn’t even look like it was put together the right way.
Dirty Room
ByBridie57
luglio 07, 2020
When checking in I should have been told the pool was closed and that there was no breakfast. I dont consider a whie bag with an orange juice and granola bar breakfast. The room had not been cleaned when I arrived. There were cheese its all around the couch. The night stand was sticky where something had been spilled. The air conditioner leaked on the floor so I could not walk on half the floor. This place was more like staying home cleaning up after other people.
Not Your Normal Holiday Inn
ByRhondabear
agosto 12, 2019
Looks more like an Americas Best Value Inn Do not stay
Nice place
Bymmcc444
ottobre 07, 2014
It's a good Holiday Inn Express. The hotel was clean, the room was comfortable, and breakfast was tasty.
I wasn't a fan of the wall AC unit in my room. It needed to be on all the time, so even on its low setting it felt breezy as I was sleeping. This didn't hurt my sleep terribly though, so it wasn't a big deal.
Wonderful stay
BySonShine Photography
settembre 30, 2014
I was so grateful to find an available Holiday Inn Express near the location we were visiting. My husband and myself have been traveling more in the last few months and have found that we prefer the Holiday Inn locations over any other. They are now the first place we try when out or when making reservations.
Great Location, Great Staff
ByBRENAL
settembre 29, 2014
Perfect for any reason. Grounds are quiet and clean.
Room was perfect
Matress was perfect
No complaints
Would highly recommend this property
Whole in wall under the sink
ByRHT's
settembre 24, 2014
Just an FYI....The hotel had obviously had a previous issue with the sink plumbing. There was a approx. 2 foot x 2 foot hole in the wall under the sink area. Suggest you complete repairs before renting the room.
Also, the tube needed to be re-finished. Rust spot around drain.
Exceptional Hotel and Staff
ByWillis P
settembre 17, 2014
The Holiday Inn Express experience is one of the best I have had in recent years. I have traveled extensively over the last 20 years and have stayed at most major brand hotels. Albeit, a five star hotel will give a five star experience, the overall experience at the Holiday Inn Express Chesapeake is unparalleled, including other HIE hotels, The difference and the x factor is the the attentive staff. From the Christine and property manager Shashi to front desk personnel, Whitney, Dru and Monica to other staff Sabrina and Britney, the staff is wonderful! They should be commended and are an asset to your organization!
Good Price, good service, needs updating
Bycmh6652
settembre 17, 2014
The price was right, the room was not. For a Holiday Inn I expected more. Very outdated and in need of repairs. The hot tub had buttons missing, and the cold and hot water were reversed. TV stand was broken so I had to be careful tilting it or turning it. Furniture and carpet were in need of a deep cleaning. However, the bed was immaculate and linens clean and fresh. Slept very well. Food was good and had a nice selection. The fresh baked cinnamon rolls were great. Coffee adequate. Front desk service was friendly and helpful. Not sure if I would stay here again unless I had no other choice or they were recently remodeled.
Great peopleare employed here.
ByJo/Ja
settembre 08, 2014
Great place to stay and relax. Nice people, clean rooms, good breakfast. Easy check in and check out.
Service
Bynd2919
settembre 06, 2014
Everyone was friendly and attentive. The beds were comfortable and the rooms were nice.