 Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
93%
Consiglia questa struttura
Esperienza complessiva 4,5
93%
Consiglia questa struttura
|
Great Staff and Hotel
ByLSPoet
ottobre 20, 2014
I would highly recommend this hotel to anyone traveling to the Cleveland area. I have stayed in a few hotels there. This is by far the best one I have stayed in. The staff are friendly and professional. The rooms and the bathrooms are clean, comfortable, and above average. The beds are comfy and the hallways are quiet.
Clean and comfortable
Bykeithalabama89
ottobre 15, 2014
It was a a great place to stay the night to rest on our way to the Smokies.
Better beds than what we had in Gatlinburg .
The mattress is like a cloud
ByNoodle20
ottobre 09, 2014
This property was wonderful. It's a new hotel and it's very clean. The mattress was like sleeping on a cloud. The shower in the morning was awesome, great water pressure and the water temp was consistent. The staff was very friendly and best of all at night the hotel was quiet!
NE travel
ByEuroMarty
ottobre 09, 2014
My first stop while heading to Maine from Texas. This hotel was very nice and for the first time ever, the breakfast was actually pretty good. Enjoyed my stay and would stay here again when I drive back home.
Loved the place and would go back.
ByDawizard4JC
ottobre 08, 2014
This place is excellent, my wife and I visited for a conference in Cleveland, TN and were delighted. The only draw back was that the pool was closed out season even though it was 80F weather outside (out of season was the response) we were the in the the first week of Fall. Also the iron in the room needed to be replaced, it messed up one of my shirts. Other than that the place was excellent and i recommended to anyone.
great service
ByDotti G
ottobre 08, 2014
This is a great hotel. We were in town for a short weekend getaway. the hotel had everything we needed. it was in a great location and right off the interstate.
Recognize the Rewards Member
ByCoachtjn
ottobre 07, 2014
Recognize Rewards Members...
Recognize the Rewards Member for the level they have attained. I travel 3-5 nights per week and welcome the typical treatment afforded Platinum and above members when arriving to your hotel chain. The front desk information was incorrect and I was greeted as if I had stretched the truth upon my booking over the phone. I contacted IHG myself and had them advise the front desk. Upon check out I received apologizes.
nice facility
BySandflea
ottobre 03, 2014
I have stayed at this facility multiple times and am pleased with the quality and cleanliness..
Comfortable bed and great service
ByHis girl
ottobre 02, 2014
Clean and comfortable
Nice breakfast
Pillows and mattress were very comfortable
Attentive staff
Byamen45
settembre 22, 2014
We were greeted warmly, and the staff was very helpful in making our stay as pleasant as possible.
Not Your Best Holiday Inn Express
ByPeakperformer
settembre 21, 2014
I travel every week & try to stay at Holiday Inn Expresses. They usually are very good. My stay last week at Cleveland was an exception. The air conditioner in my room didn't work and was hot all night. Then to top it off I could't get a copy of my bill (the printer was supposedly down). I left my email with the night clerk who PROMISED to send it to me. Did he? Of course not! I had to waste my time following up today with another call and finally got it.
Do you know what Platinum level means?
ByJeff53
settembre 21, 2014
This is a hotel that doesn't know what a frequent traveller is nor what it means to be at the Platinum level in their own system. After identifying me as such they stuck me in the furthest room away with spotty at best wi-fi signal. On top of that the room overlooked the on ramp to the inter-state. The final straw was they did't even have my bill ready when I awoke. As I said I'm a frequent traveller. There are other hotel brands in Cleveland and I'll try them next time.