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Holiday Inn Express Harrisburg NE

7744 Linglestown Road , Harrisburg, Pennsylvania 17112

Qualche
domanda?
CHIAMACI
Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
88%
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Esperienza complessiva

4,3

in base a 254 recensioni
88%
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Ratings Breakdown

254recensioni

  • 5 Stelle
    159
  • 4 Stelle
    54
  • 3 Stelle
    16
  • 2 Stelle
    11
  • 1 Stelle
    14

Dirty, Poor Service

By

febbraio 28, 2022

We are priority members, military and Holiday Inn Express is our go to hotel when we travel. However, this hotel was one of the worst we have been. The room was dirty, sand/grit on floor, used lotion, stink bugs crawling on the ceiling and also crawling up the wall, the toilet was clogged and instead of having someone come and fix it, they gave me a plunger in a trash bag so we could fix it ourselves, dining room was dirty and breakfast was lacking most everything....no coffee, no pancake batter, etc. When you need something from the front desk there was always a sign stating that they had to leave the desk and would return. I had went to the desk and waited, a young man come and said "What's up?, what do you want?". I asked him if I was bothering him and he got defensive and asked me what I wanted. Very rude and disrespectful! Needless to say, we had traveled 9 hours to visit our grandchildren and were tired. We were supposed to stay 3 nights, but checked out the following morning, only staying one night. I will never stay here again.

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I never write reviews, but this needs to be shared.

By

luglio 07, 2021

With our vaccinations in full effect, we were excited to head to Hershey Park. As such, we looked for a great value that included breakfast close to the park. While the location was great, only a five minute car ride away from the park, everything else fell short.
We arrived prior to the 3:00 PM arrival time, and the room was not ready. We understood this, so we thought we would use the pool while we waited. There was four of us and only two towels left, so only the children swam. There were only two lawn chairs and two chaise lounges, not counting the chair that was propping a door open to the outside. It was so hot/humid inside the room, I was unable to stay in it. My children didn't last long either. The overall space was not very appealing and the pool was quite small.
When 3:00 PM arrived, we were thrilled. Another family was also waiting for their room to be ready.
Our reservation was made specifically for two queen-sized beds. The moment we entered the room, it was evident that the beds were double beds. When my husband went to the front desk to ask, he was told that none of the rooms in the hotel had queen-sized beds. (Then why is it advertised as such and a reservation taken for that type of room?) Once my husband shared this with me, I sent him back to the front desk to request some type of reimbursement. For a three night stay, we were given a total refund of $50. Might I add, the beds were hard as rocks and horribly uncomfortable. (I have actually never stayed in a hotel where the beds were that uncomfortable and left all of us waking up sore.)
After that, we headed out to get something to eat. We were fortunate to arrive early and wait in the lobby because at that point, there were 4-5 families in line trying to get into their rooms.
When we returned for the evening, we quickly found that the shower was no very clean and only 3 towels had been left for a reservation with 4 people. This continued for each of the four days we were there. Each day, we had to go to the front desk to ask for another towel. Additionally, the toilet was built at the height of that in a kindergarten classroom.
The hot continental breakfast that was included consisted of you waiting in line at the front desk to request the type of muffin you would like or oatmeal. (The oatmeal was horrible and the muffin choice you selected may not have been available.) Day 2, we went to Perkins which was one mile away and excellent!
Upon returning to our room on the final day of our stay, the counters had not been cleaned, so our muffin crumbs were still there, and our beds had not been made.
While I understand that places are short-staffed as a result of the pandemic, I believe the hotel should not falsely advertise they have queen beds or fulfill reservations if they do not have the staff to accommodate their guests. This was my family's first get away in two years and this hotel put a huge damper on our overall experience. We will not be staying at a Holiday Inn Express ever again, and strongly suggest that you look elsewhere.

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Overall Good Value

By

giugno 29, 2021

platinumelite

I stayed two nights while going to Hershey Park with my grandkids. I booked two queens which were very spacious beds comfortable. The only miss was a dirty tub which housekeeping came in to clean. Breakfast was brown bag continental which you choose from items listed. lobby seating closed off which surprised me because everything is opening back up now. Loved the location close to Hershey Park overall I enjoyed my brief stay and I would stay here again if in the Hershey area.

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Great family trip

By

giugno 27, 2021

Hotel was close to town only a 10 min. drive , easy to get around and many places to get gas and a meal .
Room is clean, comfortable and updated. Saff was helpful and friendly. Room was quiet and affordable .

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Customer Service Inadequate

By

maggio 13, 2021

club

Front desk clerk had no personality. Almost like he was agitated to be there. AC was not working needed another room. Desk clerk said he only had a less expensive room on the first floor that was a handicap room. He negated to tell us a woman was next to us with 3 small children which he allowed to run and scream up and down the hall ways until they finally got exhausted and went to bed! Never did get a good night's sleep. The breakfast was minimal. My wife and I tried the blueberry muffin. It was so small it wouldn't have filled an infant.

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Clean

By

ottobre 16, 2020

Staff is always welcoming when I come to visit this property a handful of times a year. Room was clean and breakfast was decent.

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The best hotel stay in a long time!

By

settembre 23, 2019

We were traveling and looking for a hotel en route and we’re getting discouraged by the many unsatisfactory hotel reviews online and then we discovered the Holiday Inn Express on Linglestown Rd. The reviews were surprisingly good and we thought perhaps they were also unbelievable. We were very surprised! I can’t remember the last time I stayed anywhere in all my years of travel for work and pleasure that I could say the hotel deserved a 5 star rating in every category. It was the best service and comfort!

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Terrible Hotel

By

agosto 23, 2019

I recently stayed here with my sons baseball team for a tournament. This hotel states that they accommodate sports teams however there was absolutely nowhere for our team and families to "hang out" without being told we were too loud or bothering someone. If you are going to allow teams to stay at your hotel have a place for them to go out of the way.
In addition, half of our teams rooms had not been cleaned by 2 pm when we arrived back from our baseball game. Each room is given one roll of toilet paper per day. I had to send my daughter down to the front desk numerous times to get more. Absolutely ridiculous and made for a very unpleasant stay. Will never recommend this hotel.

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Very Nice

By

ottobre 20, 2014

Thank you for a very nice stay. Clean rooms and friendly service. We will be back again.

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Felt comfortable and safe.

By

ottobre 20, 2014

platinumelite

As a recent widow I am nervous about traveling alone. I choose Holiday Inn b/c I feel safe in them. This HIE made me welcome and feel very secure. The staff also recommended a nearby (not chain) restaurant where I had a wonderful experience. All in all, the hotel made my visit great.

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breakfast

By

ottobre 16, 2014

club

The breakfast ending at 9:30 am is to early.
The pool filters were not on .pool water looked
Cloudy. We didn't going in.

Pubblicato daHotelStaff
ottobre 20, 2014
Greetings Anonymous! Thank you for taking your time to write a review about our property. I am sorry to hear about the issues you experienced during your stay with us. I am currently working with our maintenance engineer to correct the issues with the pool filters. I sincerely hope that you will give us another chance the next time you are in the Hershey/Harrisburg area. Thank you, Christine Harrison Front Desk Manager
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Great place to stay.

By

ottobre 16, 2014

Great place nice area quiet. Nice bedding, Will stay again.

Pubblicato daHotelStaff
ottobre 20, 2014
Greetings VINCEGY! Thank you for taking your time to write a review about our property. I am excited to hear you enjoyed your stay with us. We look forward to accommodating you again in the future. Thank you, Christine Harrison Front Desk Manager
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