 Recensioni degli ospiti
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95%
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Esperienza complessiva 4,6
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Clean hotel and excellent service
ByTodd B.
ottobre 19, 2014
Upon arrival in room noticed a pillow case which was obviously not changed. I requested a clean one and the staff responded immediately. Arriving to my room the room attendant not only changed the pillow case, but she changed the entire bed and ALL the pillow cases. Also had wonderful, friendly conversations with front-desk clerk "Joey" throughout my stay. Great engaging hosts!
One item of suggestion: When the room attendant came to my room to change the pillow case, she came alone--this should never happen. Please send them with another attendant or someone else from guest services. This practice will protect the room attendants and the guests. #As a male staying in the room by myself I stood in the doorway of my room with the door open to the hallway while the room attendant changed the bedding in my room--my personal practice so as not to allow for any false charges--hey, it's the world we live in!#
Nevertheless, this HIE was a great place to stay!
Friendly and convenient location
Bysandydee
ottobre 19, 2014
Friendly staff, great check-in and breakfast experiences. Like the location for my business purposes.
Great Stay
ByTNT3
ottobre 16, 2014
The hotel was conveniently located. The staff was very helpful. Rooms clean and comfortable.
Reservation
Bysbc1000
ottobre 10, 2014
The only things that weren't excellent were in the reservations. I was on the phone close to a half hour to initially reserve two rooms for two nights. She seemed to be having a lot of trouble getting us to the right wedding group and then getting the reservation set. Then I got 4 emails about the reservations - two were "corrections".
While there we reserved for a possible stay in December and I was told I would get an email confirmation which I never got. I wasn't asked to give an email address, but the system had it from the first reservation.
Love the new Furniture
ByCAG11
ottobre 10, 2014
The Holiday Inn Express Wake Forest has upgraded the furniture in he rooms and breakfast area recently and it looks terrific. A great improvement on an already great hotel.
The staff continues to be warm and friendly, and willing to go the extra mile.
Comfortable clean hotel
Bytxndc
ottobre 08, 2014
The hotel was nice, and they were redecorating, so it will look event better. There isn't much to do in walking distance.
great staff clean
ByGRBCRA4
ottobre 08, 2014
I was very pleased with my stay. We had five rooms in total and the staff had everything ready so that check in was smooth and easy. The rooms were very clean and comfortable. And the breakfast was more than we expected. All of our team had a great stay.
Superior Staff
ByRaleighbusiness
ottobre 06, 2014
Great place to stay with excellent, friendly and caring staff.
Pleasant stay
ByBev22
ottobre 04, 2014
Have stayed many times at this Holiday Inn. Love the friendly staff and Theresa in the kitchen,she's the greatest! Location is good,close to all the restaurants!
Teresa
Byfeefee7
ottobre 02, 2014
Overall, a very enjoyable hotel experience. Teresa. the director of the breakfast room, is a wonderful employee. She keeps the area spotless and the food is always fresh and plentiful.
pleasant stay
Byannie1952
ottobre 02, 2014
Nice clean room and bathroom, friendly staff, excellent variety for breakfast. Only negative was the heating/cooling unit was difficult to adjust.
Great experience
By26Sparky26
settembre 29, 2014
We had a very pleasant experience. The facility is modern, clean, quiet and comfortable. The staff was very professional and accomodating. I had a better experience here than a luxury resort hotel earlier in the week at one-third the price!