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Holiday Inn Express & Suites Braselton West

2958 Braselton Crossing Lane , Braselton, ジョージア 30517

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0%
のお客様がこのホテルをおすすめしています。

総合評価

2

XXに基づく 2 お客様レビュー
0%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2お客様レビュー

  • 5 スター
  • 4 スター
  • 3 スター
    1
  • 2 スター
  • 1 スター
    1

Mixed Emotions

By

4月 12, 2021

When we arrived, no one was at the desk, we had to hit a bell. The person who assited us acted as if we were inconveniencing him, he didn't even say one word of a greeting, not even when we asked if there were available rooms, he just sat down at the computer. The only thing he said to us was the elevators are over there.
The shower in our room was dirty and had hair in it.

The rest of the room was clean and the beds were very comfortable.

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New hotel - needs lots of improvements

By

6月 01, 2019

platinumelite

We were sorely disappointed in our stay in late April at this Holiday Inn Express. I understand that the hotel opened recently but our stay was terrible. Here are a few things that occurred:
1. electrical outlets did not work in room
2. refrigerator froze up, defrosted and leaked water all over the floor.
3. Only had one housekeeper and our room was never cleaned even though we were there 3 nights. We felt bad for the housekeeper in the hallway and just asked for some more towels.
4. EVERY time we went to our room, the key did not work!!! So frustrating.
5. At breakfast, we had to ask for salt/pepper, butter, syrup etc. - not fully operational.
6. Worst part was that the manager promised to refund our stay and that has not happened as yet!!!

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