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Holiday Inn Express & Suites Dallas East - Fair Park

8703 East RL Thornton Freeway , Dallas, テキサス 75228

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 135 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

135お客様レビュー

  • 5 スター
    83
  • 4 スター
    24
  • 3 スター
    6
  • 2 スター
    9
  • 1 スター
    13

Not Your Typical IHG Experience

By

11月 04, 2021

This is NOT an indictment of the staff at this property; all of whom I found to be courteous, helpful, and downright nice! That said, the property is in need of basic maintenance and repair. A lot of basic maintenance and repair -
1) Shower curtain rod was bent to such a degree that it would not stay closed.
2) The tub/shower water valve would not shut off. Not just a drip, it was a steady stream of water.
3) The desk chair was broken (this was not obvious and was promptly replaced by a very courteous housekeeper).
4) My coworker who also had a 7-day reservation had to switch rooms after the second night due to the condition of his room. I later found out that he had been booked into a room without a mini fridge, coffee maker, nor a microwave....

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Towel Shortage

By

10月 18, 2021

When you roll into Dallas late at night after a full day on the road, the last thing you want to find in your room is no towels. There is a towel shortage, so you’re on your own. I went out and got a towel from my truck and came back in and the front desk fellow said “ you mean you don’t have anything in your room?” Apparently he didn’t believe me. He came back with a towel and a washcloth that were bone dry, after telling me that he just put the towels in the dryer. I’ve stayed here before and found it moderate in quality and comfort, but this stay ended our relationship. I went next door to La Quinta to talk about points and rates for the future.

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Weekend Stay

By

9月 23, 2019

club

I have stayed with Holiday Inn Express many times and have never had such a poor experience. The walk from the lobby to the room was quite nasty. Stains covered the carpets. The numbers outside the doors were dirty and some even missing. The doors were in poor condition. Our door took some force to shut and even more muscle if you wanted to lock it. Shortly after arrival and check in we attempted to shower. Our shower was not only nonfunctional but also missing the shower curtain. I went downstairs to make the staff aware. After telling the rest of our party that the hotel was sold out and they had no vacant rooms they moved us to a new room in attempt to remedy the shower situation. Once we moved all our things to the new room we yet again attempted to shower. The shower in the new room was indeed functional. However, there’s just nothing quite like climbing out of the shower to wrap yourself in a towel that reeks of vomit and mildew. The hotel was under a lot of very much needed construction. However, that would be nice to know when booking. Very, very poor experience. Would not recommend.

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Shuttle service

By

10月 20, 2014

club

Advertised shuttle service was not available, so we had to call a taxi to go to the state fair! cost $20 each way!!

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overall service

By

10月 12, 2014

club

The staff was very helpful in pointing out places to eat and visit while we were staying there.

投稿者HotelStaff
10月 15, 2014
Thank you so much for your recent stay with us. We are delighted to hear that the staff was helpful. We look forward to seeing you again!
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Great location for Cotton Bowl/State Fair

By

10月 11, 2014

club

I was initially told by state fair that this hotel ran into the DART train system and that it would take me right to the front entrance of the fair. When I get there, I asked about the DART route and they said that this hotel was NOT it. The drive wasn't too bad. The water pressure in the shower wasn't what I am used to, the ac in our room was average. Again, not what I'm used to. I love coming back to the room and having a fresh cold room. That was not the case after spending 5 hours at the fair.

投稿者HotelStaff
10月 14, 2014
Thank you so much for providing your notes with us on your recent stay. We will be sure to address the issues with the A/C and the water pressure. We regret that the folks at the State Fair misinformed you. While we are on the DART (bus) route, we are not near the DART rail. We appreciate the information and your time and we hope we see you again.
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Vacation

By

10月 10, 2014

club

This hotel is very clean and very close to the state fair. The rooms are very clean as well the froant desk employees were very friendly as well. I would recemmend this hotel.

投稿者HotelStaff
10月 13, 2014
We are delighted that you enjoyed your stay. We will be sure to pass your thoughts on to our great housekeeping team and front desk team.
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Parking

By

10月 09, 2014

platinumelite

Parking spaces in front were limited.Not enough light on parking lot behind hotel.Everything else was GREAT.

投稿者HotelStaff
10月 13, 2014
Thank you for the information regarding the parking. Your thoughts will be shared with the management. We appreciate you staying with us and hope we see you again.
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Great

By

10月 09, 2014

Great hotel, friendly service, clean, comfortable. Would easily recommend this hotel.

投稿者HotelStaff
10月 13, 2014
Thank you so much for the review. It really means alot when our guests take time to provide us with feedback. We hope to see you again soon.
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Dallas East Fair Park

By

10月 08, 2014

Great motel. Convenient location and the staff is very friendly

投稿者HotelStaff
10月 13, 2014
We are so happy that you had a great stay. Thank you so much and we look forward to seeing you again.
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Nice addition to East Dallas

By

10月 02, 2014

Finally, a great, clean, safe hotel to stay in on Dallas' East Side. Close to Fair Park, Tenison Park for Shakespeare, and the White Rock Lake/Lakewood areas. Easy access both east and west. Nice staff

投稿者HotelStaff
10月 09, 2014
Thank you so much for the great review and for staying with us. We appreciate.
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great service

By

10月 02, 2014

club

stayed one night. had great service and a good nights sleep

投稿者HotelStaff
10月 09, 2014
Thank you Elk13, we are so happy to hear that you had a great stay. We hope to see you again soon.
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