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Holiday Inn Express & Suites Niles

1000 Moore Drive , Niles, ミシガン 49120

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 81 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

81お客様レビュー

  • 5 スター
    61
  • 4 スター
    11
  • 3 スター
    2
  • 2 スター
    3
  • 1 スター
    4

Barbara at front desk was AMAZING!

By

12月 18, 2019

My parents stayed here while in town for my paternal grandmother's funeral. Barbara at the desk was so incredibly helpful and friendly. She was extremely accommodating when I had called on the Sunday prior to the stay, with a few questions, and the day of their check-in too. The other lady at the front desk was so friendly and professional as well. The room was CLEAN! Placing your head on the pillows felt like sleeping on a cloud! My parents appreciated that Holiday Inn Express had a PANTRY to purchase items from to eat instead of vending machines! They also loved the complimentary coffee/tea & cookies available all day in the lobby too. It's a nice touch that not many other places think to do. The continental breakfast was one the THE BEST hotel breakfasts! Thank you BARBARA and the entire staff at Holiday Inn Express for making my parents experience a very pleasant one! They said they'd love to stay here again!

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Great Breakfast

By

10月 21, 2014

The rooms were comfortable, clean and quiet. The staff from the front desk to the person taking care of the breakfast area were courteous and made you feel welcome.

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Pleasant Stay

By

10月 16, 2014

Nice place, no issues. Convenient to Notre Dame. Staff was very friendly and courteous. Breakfast was great.
Plenty of variety and fresh. No issues with my stay.

投稿者HotelStaff
10月 20, 2014
Dear summerj, On behalf of everyone here at the Holiday Inn Express in Niles, I would like to thank you for taking the time to share your experiences. You're right! We are close to Notre Dame, and we hope that you were able to take advantage of our location by spending time on campus or at one of the amazing football games we've had this year. If not, that's okay. You can always come back. You may have checked out, but you will always be our guest here at the Holiday Inn Express! Sincerely, Elyse Hale General Manager
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great location to south bend

By

10月 15, 2014

club

very clean nice staff breakfast was good, and easy to get to south bend

投稿者HotelStaff
10月 20, 2014
Dear joep1954, Thank you for taking the time to write this wonderful review of the Holiday Inn Express in Niles. We're thrilled that you enjoyed your time with us. We pride ourselves in the cleanliness of our hotel and the friendliness of our staff, and it's always a pleasure to hear that our hard work paid off. If you ever find yourself in the South Bend/Niles area again, stop in for a visit! We can't wait to see you again. Sincerely, Elyse Hale General Manager
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B-day escape, w / cake

By

10月 10, 2014

club

I was demanding and in-convenienced the staff frequently ( at all hours of the day & night ) and the staff was up to the task.
This included a birthday cake from a nearby bakery / a knife to cut the cake / paper plates with plastic forks / and a book of matches to light the candle on top ( TSA regulations would not allow me to fly with Matches ). Nicely done - Brandi & Company !

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staff was outstanding

By

10月 09, 2014

Very nice safe area and great place to stay while on business or vacation.

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Location

By

10月 04, 2014

On Business, great location. IHG quality. That is why i stay at all IHG. I know what to expect and IHG always delivers.

投稿者HotelStaff
10月 10, 2014
We are happy you enjoyed your stay and that our location worked well for your needs. We hope to see you again soon for your next stay!
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Lots of Pillows

By

10月 02, 2014

club

Had a great stay. Staff was courteous and friendly. Facility was clean. Only negative was a slight cigarette smell in one room.

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TAXI SERVICE

By

10月 02, 2014

club

I REQUESTED A CAB SERVICE FOR PICK UP ON THE DAY OF MY DEPARTURE FOR 5:00AM, MY FLIGHT WAS TO DEPART AT 6:30AM. WHICH THE FRONT DESK MADE THE RESERVATION AND CONFIRMED THE TIME FOR PICK UP. HOWEVER, THE CAB DID NOT ARRIVED AND I END UP MISSING MY FLIGHT FROM SOUTH BEND AIRPORT TO FT. LAUDERDALE. THIS INCONVIENCE CAUSE ME TO REBOOK A NEW TICKET.

PS:THE FRONT DESK STAFF WHO WERE ON DUTY THAT MORNING TIRED HER BEST TO GET ANOTHER CAB SERVICE WHICH WERE NOT AVAILABLE UNTIL LATER THAT MORNING. MADE IT TO THE AIRPORT AFTER MY FLIGHT DEPART.

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Always accomadting on short notice.

By

9月 29, 2014

platinumelite

I frequently stay at this property as it offers excellent rooms and the service from the front desk is excellent. The property is located close to my company offices. Further it is close to where some of my customers are located.

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Television service

By

9月 24, 2014

club

ESPN was not available to my room; I complained about it several times but it still was not available by the time I checked out.
Very disappointing!

投稿者HotelStaff
10月 10, 2014
We are very sorry that our ESPN channel wasn't working like it should have been, We did work with our provider and I'm very sorry that it wasn't fixed by your departure. I can assure you that this will not be an issue again and hope that you would consider staying with us again on your next visit to the area.
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new, clean friendly hotel in good location,

By

9月 20, 2014

Everything was great at this new and friendly hotel. It is in a convenient location to harbor country, South Bend/Mishawaka and Niles. Close to I94.The only thing we would grade down was the pancake making machine at the morning breakfast! It produced cardboard pancakes!

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