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Holiday Inn Express & Suites Portland

100 Holiday Drive , Portland, インディアナ 47371

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
95%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 87 お客様レビュー
95%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

87お客様レビュー

  • 5 スター
    66
  • 4 スター
    13
  • 3 スター
    5
  • 2 スター
  • 1 スター
    3

Phenomenal hotel

By

6月 24, 2022

This is one of my favorite Holiday Inn’s. The hotel is in a great location, is very clean and up to date. The beds are great and the staff are great!

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Home away from home

By

11月 15, 2021

Third time we've stayed at this hotel for an extended period. The hotel had been recently renovated so it was like being in a brand new building. The breakfast buffet was good (would have liked bacon & OJ more frequently but that could have been supply chain issues as we near the end of the pandemic) and the staff was friendly and attentive. If I could be critical of anything it would be the very high height of the queen beds (which were very comfortable after climbing in) and the very low height of the toilet. Also, it would have been nice if a horizontal grab handle had been added to the shower during the renovation in addition to the vertical one at the faucet end. Of course, being senior citizens, we are more sensitive to such things. Since we have family in the area we will no doubt be returning to Portland for another stay. I'm sure we will end up at this hotel again because it is definitely in our comfort zone. Maybe next time we will ask if there are any rooms more suited to a couple of old fuddy duddies.

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Above and Beyond

By

10月 21, 2014

platinumelite

We (my husband, 2.5 year old daughter and I) have stayed at a lot of Holiday Inn Expresses. This is one of the best. We were not planning on stopping but had car trouble. The staff went above and beyond to make us feel welcome and relaxed. If you are in the area, I highly recommend it.

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review

By

10月 20, 2014

club

Hotel was nice. I'd like the TV to have a sleep option to where you can set it to go off after a certain amount of time.

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Highly Recommend

By

10月 09, 2014

club

Very clean, very friendly staff, highly recommend. If you are attending races at Eldora in Rossburg Ohio, it's only 25 minutes away.

投稿者HotelStaff
10月 13, 2014
We are close to Eldora! Thank you for the nice review and recommendation. We will see you next year!
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Clean, quiet and comfortable

By

10月 08, 2014

club

This property looked and smelled clean from the first step inside the door. The bed was very comfortable. Bedroom and bathroom were both clean with contemporary finishes.

投稿者HotelStaff
10月 13, 2014
Thank you for the kind words. Come see us again real soon!
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Typical great service and place to stay

By

10月 07, 2014

Good location, quiet. Friendly staff. Great breakfast. Plenty of nearby restaurants to choose from.

投稿者HotelStaff
10月 13, 2014
Portland IS a great town! We look forward to having you back again soon!
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Comfortable bed and great service

By

10月 02, 2014

My guest and I found the exterior of this hotel inviting and lovely. The entrance is inviting and the front desk clerk was cheerful and personable. The room was very clean and color scheme quite relaxing. My guest and I slept very well in the comfortable beds. The breakfast was well laid out and a lot of choices. All we ate was delicious. We were very happy to have stayed here. We will come back.

投稿者HotelStaff
10月 06, 2014
We are so glad you had a great with us and will look forward to seeing you again in the future! Thank you kindly.
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HORRIBLE STAY ~ DO NOT STAY AT THIS HOTEL!!!

By

9月 28, 2014

club

I REPEAT!!! HORRIBLE STAY!!! AVOID AT ALL COST

I booked my room almost 2 months in advance and when I checked in and got to my room, it was not the room I booked. I called downstairs to reception and the manager told me that they ran out of my room type so they just put me in any room. (I should have been informed at check-in or prior to that, that my room type was not available.) I was furious after booking that room almost 2 months in advance and this is what I was told. "You were the last one to check in for one of those room types and well, you got the next best thing we could offer." I am not kidding you. But I was told this AFTER I had already checked in and got to the room to realize that it was not the room I booked.

The rest is all downhill from there. No resolution even after talking to customer care.

I repeat. HORRIBLE STAY!!! You have no idea what you're going to get when you arrive after you book the room. Better off staying at another hotel in the town.

投稿者HotelStaff
10月 01, 2014
I'm sorry you felt this was a horrible stay. Unfortunately plumbing issues are beyond our control. We do hope to see you back again so that we can show you we genuinely care about our guests.
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Food

By

9月 25, 2014

The breakfast buffet was very nice. Had some fresh choices. The only thing I would recommend is to have an egg choice without meat.

投稿者HotelStaff
10月 01, 2014
Thank you for your review. All of our egg choices have no meat in them, so I'm a little confused. Do come stay with us again! We love to have repeat guests.
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Recent Stay

By

9月 23, 2014

platinumelite

This was not a bad visit, but it was not up to their usual standards. There were some minor issues (not greeted as Platinum level guest, requested room upgrade not available, and folks being allowed to go barefoot in breakfast area. I stay at this hotel fairly often, and they typically do a fantastic job.

投稿者HotelStaff
9月 26, 2014
Thank you for your review. It's helpful to know where we are "slipping" so that we can get back on track and create the experience you expect for your next stay with us. Hope to see you back soon.
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Good service

By

9月 22, 2014

Service was good.
Enough parking for guests, it was clean and relaxing.

投稿者HotelStaff
9月 25, 2014
Hoping you were able to have some of our great breakfast as well! Thank you for your review.
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