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Holiday Inn Express & Suites Rock Springs Green River

1660 Sunset Drive , Rock Springs, ワイオミング 82901

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
94%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 125 お客様レビュー
94%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

125お客様レビュー

  • 5 スター
    99
  • 4 スター
    16
  • 3 スター
    2
  • 2 スター
    4
  • 1 スター
    4

Hotel Needs Maintenance

By

10月 06, 2021

club

Fan in bathroom not working. Room smelled old and musty. Elevator needs maintenance, and cleaned. Worst breakfast .. ran out of bacon with only seven people eating, Coffee was good.

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Great Service and Friendly

By

5月 13, 2019

I stayed here twice during a cross-country trip to Idaho: once on the way and once coming back. The service here was great and welcoming. Being from the East Coast, I didn't know Rock Springs, so when I asked the woman checking me in (around 9pm) about restaurants, she referred me to some great places within a block from the hotel.

Coming back through Rock Springs, I was actually recognized by the woman who checked me in during my first visit, and we caught up on how I was doing, which made me feel right at home. It was a lovely experience. Someone was always there to help me if I ran into an issue, and they helped with a smile.

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Outstanding

By

10月 19, 2014

club

Great staff. Went over and beyond to arrange shuttle and early breakfast.

投稿者HotelStaff
10月 22, 2014
Thank you for your outstanding review of the Holiday Inn Express Rock Springs. It was our pleasure to arrange a shuttle and have breakfast ready a few minutes early for you. We hope to see you again soon!
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Always enjoy staying here

By

10月 17, 2014

club

We stay fairly often here while visiting family. The pool was not as warm as normal this time but everything else was wonderful as usual.

投稿者HotelStaff
10月 22, 2014
Thank you for your review and your loyalty. We are delighted that you choose to stay with us when you come to visit family. We are sorry the pool was not as warm as usual. We will definitely check to see why. Thank you for letting us know. We look forward to your next visit! Sincerely, Trish Green
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Loud doors

By

10月 14, 2014

The room door closures seem to be set to slam the doors. They can be adjusted to avoid slamming (making for a quieter, more restful stay). Additionally, there is a residual smell of stale cigarette smoke. The overall hotel is quite nice.

投稿者HotelStaff
10月 20, 2014
Thank you for letting us know that you found the doors closures set too high. We will have maintenance try to adjust them down while still ensuring that they close by themselves when a guest leaves a room for security. Please do try us again!
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In love!

By

10月 07, 2014

This place is a dream! We happened upon it after checking into (and promptly leaving) a far inferior/more expensive hotel in the area. Everyone we interacted with on the staff was so friendly and eager to please. When we checked in with our dog, they even gave us a little bag of treats for him. Our room was huge, clean, and beautifully decorated in modern decor. The furniture seemed brand new and extremely comfortable. Shortly after getting settled in we received a lovely phone call from the front desk making sure everything was to our liking and asking if there was anything they could do to make us more comfortable. I was so pleasantly surprised to find that the indoor pool/jacuzzi and fitness areas are open 24 hours. Being that we are traveling cross country, our odd check-in times and sleep habits usually make us miss out on those perks but not here! We are members of the IHG rewards club which afforded us the luxury of late check-out. Awesome! It's close to a handful of local restaurants and a Walmart for any last minute shopping or food needs. They also offer free continental breakfast in the mornings for those who opt to stay in. I honestly can't say enough positive things about this hotel and it's staff. We were only supposed to stop for the night but loved it so much we extended our stay. Thank you for a wonderful experience. If we ever find ourselves in this area again we will most certainly be back!

投稿者HotelStaff
10月 10, 2014
Thank you for your wonderful review. We are absolutely delighted that you loved your stay with us enough to stay an extra night! We are glad you were able to enjoy the staff and the amenities that we offer. We hope you make it back to the area soon!
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probably best holiday inn express I have stayed in.

By

10月 06, 2014

I stayed at the holiday inn express in rock springs and walked in and is proabaly the nicest holiday inn I have stayed in ever. Everything was fresh and new and very clean. Staff greeted me and thank me for being a member and offered me trail mix or bonus points.

投稿者HotelStaff
10月 10, 2014
Thank you for your 5 star review of the Holiday Inn Express Rock Springs. We are thrilled to know that you consider us the best Holiday Inn Express you have stayed in. Thank you again for being an IHG Rewards Member. Hope you use your points for something wonderful!
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A Good Value and Quality Hotel

By

10月 04, 2014

Proactive service with friendliness and professionalism of the front desk staff. Good value for the money---as not the cheapest hotel but I would definitely stay at this hotel in the future.

投稿者HotelStaff
10月 10, 2014
Thank you for your wonderful review. Thank you for your remarks regarding the friendliness and professionalism of the front desk staff. We hope to see you again the next time you are in the area. Sincerely, Trish Green
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nice room /good prices

By

10月 03, 2014

club

the room was clean comfortable and price was.The breakfast gave a variety of choices and there was always good coffee

投稿者HotelStaff
10月 06, 2014
Thank you for your 5 star review of the Holiday Inn Express Rock Springs. We are glad that you enjoyed your stay with us. We try to offer a variety of breakfast choices and 24 hour coffee is always a bonus! Hope to see you again the next time you are in the area.
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Comfortable bed and good piilows

By

9月 29, 2014

The room was comfortable and met my needs. The upgrade was excellent. The breakfast was good.

投稿者HotelStaff
10月 02, 2014
Thank you for your 5 star review. We are glad that you enjoyed the comfortable room at the Holiday Inn Express Rock Springs. We are also glad we were able to provide you with an upgrade. Those are always nice. The new King and Queen size pillows have been very popular. We look forward to your next stay!
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September 2014 Stay

By

9月 29, 2014

club

Easy access off of freeway and walking distance to various restaurants

投稿者HotelStaff
10月 02, 2014
Thank you for your review of the Holiday Inn Express Rock Springs. We are glad you stayed with us! We like that we are close to the freeway without being so close that the noise is an issue. We hope to see you again the next time you are in town.
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Perkins TA

By

9月 26, 2014

Location to mall and shopping is great. Love the suite I was in.

投稿者HotelStaff
10月 02, 2014
Thank you for your review of the Holiday Inn Express and Suites Rock Springs. We are so glad you enjoyed the suite and our location. We hope to see you again the next time you are in Rock Springs!
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