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Holiday Inn Express & Suites Shippensburg

120 Walnut Bottom Road , Shippensburg, 펜실베니아 17257

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67%
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전반적 평가

3.7

기반: 3 이용후기
67%
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Ratings Breakdown

3이용후기

  • 5 스타
    2
  • 4 스타
  • 3 스타
  • 2 스타
  • 1 스타
    1

Great Hotel

By

4월 11, 2022

club

We have been staying here every since it opened. We always have a good experience.

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Family Vacation

By

8월 10, 2021

What a great hotel. The staff was exceptionally professional and helpful. The hotel interior and exterior grounds were clean. The room furniture was modern. Breakfast was tasty. Quiet hours starting at 10:00 pm allowed for great sleep. The pool was very clean. This is the best Holiday Inn Express that I have ever stayed at. I highly recommend this hotel. Furthermore, the lodging rate was very competitive. What a deal and a great stay.

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Horrible service

By

10월 15, 2019

I had booked 3 rooms for my family that was visiting another family member for a 2 night stay. Checked in on a Saturday and checked out on Monday. When we were leaving the room on Sunday morning at approximately 9:45 a.m., we noticed 2 housekeepers on our floor servicing other rooms. Upon returning to our rooms on Saturday night at approximately 10:00 p.m., we all found that our rooms were not serviced. Bathrooms were not cleaned, towels were not replaced, beds were not made and trash was not emptied. After calling down to the front desk, we were told that they were very busy and did not get to our rooms. How convenient that you didn’t clean any of our 3 rooms. What did I pay for, a bed and shower. When checking out the next morning, I spoke with a front desk associate (Margaret) who had a terrible attitude, and she told us the same thing that if they are too busy, all rooms will not be cleaned. I don’t know how someone runs a hotel and is not able to service the hotel or their guests. We had to go to the front desk to get our own towels because there was not anyone available to bring them up for us. I have never stayed in a hotel where my room was not cleaned. I would not recommend this hotel to anyone and definitely will not ever stay here again.

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