사용하지 않으시면 5 , 0 후에 세션이 만료됩니다. 로그인 상태 유지
세션이 만료되었습니다. 회원 프로필에 로그인 하십시오

Holiday Inn Express & Suites White Haven - Poconos

547 PA-940 , White Haven, 펜실베니아 18661

궁금한 사항
있으세요?
전화해 주십시오
고객 이용후기
저희가 받는 각각의 이용후기 및 평가는 확인 절차를 거쳐 실제 호텔 투숙 고객이 제공하는 정보만 게시될 수 있도록 처리됩니다.
89%
이 호텔을 추천합니다

전반적 평가

4.2

기반: 97 이용후기
89%
이 호텔을 추천합니다

Ratings Breakdown

97이용후기

  • 5 스타
    56
  • 4 스타
    24
  • 3 스타
    8
  • 2 스타
    3
  • 1 스타
    6

Cleanliness lacking

By

6월 19, 2022

club

I booked this hotel for my drive back from North Carolina, when I checked in at 5pm. When I entered the room it smelled damp and musty, one of the beds looked slept in and remade, trash cans didn’t have bags, there was dried urine on the toilet seat. A damp wash cloth hanging in the shower curtain. I cleaned the toilet myself, then decided I would just check out and continue driving. Checked out at 10:30pm still got charged for the whole night. I do not recommend this hotel.

자세히 보기
작게 보기

In general

By

5월 14, 2022

club

Room was clean, beds comfortable, heat worked immediately walk in shower would have been nice but oh well
Hotel was nice very clean included breakfast was much better than I expected. Ill be staying again for concerts at Penns peak 20 min drive that was a drag. They need a sign for the elevator lol

자세히 보기
작게 보기

Good for quick ski trip- "Please and Thank You"

By

3월 01, 2021

I tried to just email the hotel with my opinions but couldn't find a link anywhere so here it is. First, the staff is awful, condescending and insulting from the moment you arrive. They gave me a room off the highway on the first floor. I asked, since it was earlier in the day, whether I can have a different room assigned. Shesaid no without looking. I responded that she could at least look, especially since this was my second stay in a week (I dropped my daughter off at school earlier in the week). She could have just said "thank you" or "cool" or nothing at all, instead she went on a long diatribe about how many people stay all winter so she didn't have to look for me. So many other examples, I'll just pick on. My wife asked for towels (COVID procedure). Another employee said that she was sorry but they were in the dryer, come back shortly. I came back shortly and, without looking, she said that they have no more clean towels for the night. After the 20th insult since I've been to this hotel (breakfast, trying to find anyone at times...), I was- for the first time- quite curt and said that she could at least look. She grunted, went to the dryer, and (viola) gave me 2 warm towels. Actually, I felt better, finally refusing to take the consistent mild abuse.
Room- comfortable but hate to be off the highway. My #1 problem is that I am a light sleeper (hence highway) and the heater goes on and off loudly. I swear that I woke up every time. I'm sure that there is a way to keep it on constantly but this circles back to the fact that I wanted to keep minimal contact with the staff.
The first time there was just to sleep without my wife and son and I passed out. When you're alone, you don't worry about the little things like not being able to find anyone to check out even when yelling "hello" behind the table (although couldn't figure out why they left the treadmill in German so I couldn't read it and had to calculate km/hr on my phone). When you come back with your wife and son, things start bothering you because you worry more about clean towels, breakfast.... Staffwise, this was the WORST experience I have ever encountered. I've dealt with short staff but never dealt with such non-caring. I'm glad they told me that even if I stayed there multiple time, they don't care. I guess I won't care either. My daughter goes to Penn State and I go to one hotel there because the staff is so friendly. Management, I guess, can't figure that out.

자세히 보기
작게 보기

Very disappointing

By

9월 20, 2020

club

My stay at this property was very disappointing. The hotel was noisy.

Staff was rude initially and biased towards other guests. Waited waited for service.

Cleaning crew continued working loudly into the evening when it was relaxing time. Gym closed.

Power went out in room. I mentioned these challenges numerous time and was ignored. Very disappointing.

자세히 보기
작게 보기

Disappointed in the Quality for a IHG Hotel

By

9월 08, 2020

I am typically very forgiving when it comes to Hotels, in fact this is my first response that I would not recommend the hotel. Especially, for the price we payed for it. The 2nd floor had a smell of someone smoking in the hallways. The key machine broke the Friday we were staying there and had to be let in by Hotel staff each time we would leave. The bed was like sleeping on the floor. The sheets and blankets had stains. The free breakfast was grab and go style due to COVID, however, some hot options could have been served. For a hotel associated with InterContinental, I am very disappointed with my trip and will not be staying there again.

자세히 보기
작게 보기

noisy

By

8월 11, 2020

platinumelite

Less than expected from Holiday Inn. It's by the Pa turnpike and if you get a room on that side traffic can be heard. Rooms are not sound proofed very well so any body running up and down the halls or even talking you feel a part of.
The breakfast as best they could do. A covid 19 breakfast substitute. But at least there was an attempt to provide morning nourishment.
Location is great and for the Pocono area not bad for a night's stay.

자세히 보기
작게 보기

too close to rt 80

By

5월 28, 2019

club

We stay here twice a year. My wife and I stayed here May 17-18 and I neglected to ask for a parking lot side room. Floor 3 on the Interstate side is level with the truck noise on Rt 80. Not the best night. Staff moved us to the first floor the next morning.
I left a small folding $10 travel clock in the room when we left. I called and the desk clerk told me he would send it to me. He did and thank you. Unfortunately it came via Fed Ex and the invoice
is $58.! Really??! US mail would have been fine. A future credit would be welcome.

자세히 보기
작게 보기

Nice large King room

By

10월 20, 2014

Quick check in and Express check out
Good value for the location and access to the Interstate

자세히 보기
작게 보기

Great Hotel

By

10월 18, 2014

We stayed here while we were exploring the area and we found the hotel to be perfect for us. New, clean and comfortable rooms.

자세히 보기
작게 보기

Comfortable Stay

By

10월 16, 2014

club

We stayed at this hotel for 3 nights while exploring the area with our 2 children. It was very comfortable - exactly what we would have expected for a Holiday Inn property. The staff were friendly, the rooms were clean, and the hotel was nicely located very close to the highway for easy access. The free breakfast was very good compared to the usual "continental breakfast" - it was well-stocked, the food was hot and replenished frequently, and there was a good selection. Overall, we had no complaints and would stay in the hotel again if we were in the area.

자세히 보기
작게 보기

Great stay

By

10월 15, 2014

The staff here is excellent!! Everyone was very friendly and helpful from the time walked in the door until we left. They have great customer service and I will definitely stay here again when I in the area.

자세히 보기
작게 보기

Comfortable bed and great service.

By

10월 10, 2014

platinumelite

Comfortable, clean hotel, Adequate location. Very friendly staff. I enjoyed my stay in the area.

자세히 보기
작게 보기