ระยะการใช้งานของคุณจะหมดอายุในอีก 5นาที0วินาทีเนื่องจากไม่มีการใช้งาน อยู่ในระบบ
ระยะการใช้งานของคุณหมดอายุ กรุณาลงชื่อเข้าใช้โปรไ ฟล์ของคุณ
คุณมี
คำถามหรือไม่?
โทรศัพท์หาเรา
ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
88%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.5

ข้อมูลจาก 94 การแสดงความเห็น
88%
แนะนำโรงแรมนี้

Ratings Breakdown

94การแสดงความเห็น

  • 5 ดาว
    68
  • 4 ดาว
    12
  • 3 ดาว
    9
  • 2 ดาว
    2
  • 1 ดาว
    3

Great front desk staff, that’s about where the good stuff ends

By

มิถุนายน 08, 2565

The young lady that checked us in was fast, efficient, and a sweetheart. But the hotel was in so much need of repair and cleaning. Our beds had clearly been laid on. There was food on the floor. The light over the shower didn’t work, and the floor lamp was missing a light bulb all together. The buffet breakfast consisted of bread in the bag, as well a bag of bagels in the bag. No hot food made. We’re told there weren’t enough guests to make breakfast. Was to say at best, a very disappointing stay.

อ่านเพิ่ม
อ่านน้อยลง

Lack of housekeeping

By

พฤศจิกายน 15, 2564

After the first night there, came back to room to find it had not been cleaned. Could not call front desk because phone did not work. Went to front desk who told me I should’ve been told upon check (which I was not) that housekeeping is not provided daily. Unfortunately, there is a sign in bathroom that if you want new towels, throw the used ones on the floor, which we did. If there can be a written sign for that, there should probably be one that says housekeeping not provided daily. Also, supplies provided were not sufficient if housekeeping doesn’t come daily. Had to resort to using Kleenex, cups and hand sanitizer we brought with us. Soap was the size of a nickel after 2 nights and no extras left. The small garbages were overflowing and 2 paper cups and 2 k cups were all we got for 2 nights stay. Hotel and room looked new and clean, however bathroom looked much older, grout was sloppy and dirty, floor had dirt in corners

อ่านเพิ่ม
อ่านน้อยลง

Excellent Customer Service

By

กันยายน 12, 2564

We received excellent customer service from Jenna Johnson. An asset to your organization.

We were treated very poorly by Candlewood Suites. We had a confirmed reservation, that they also had on file, but did not have a room for us. They offered no assistance to help us find a room.

We tried Holiday Inn Express and had an excellent experience with Jenna Johnson. She gave us a room and even provided a recommendation for dinner.

Thank you. It was a blessing and comforting after a long difficult day.

อ่านเพิ่ม
อ่านน้อยลง

Scam charges

By

กันยายน 04, 2564

I booked this hotel through Travelocity.com only to have the hotel charge me an additional two times for the same, one-night stay.

After making four attempts to reach management, someone called me back nearly a month later. My claim was "elevated" but I only received half of the overage I was owed. There is a serious disconnect between the booking sites and the hotel payment system.

If you stay here, get a receipt and check your credit card statement carefully. There's some really shady stuff going on here.

อ่านเพิ่ม
อ่านน้อยลง

Clean, Comfortabe and friendly staff

By

สิงหาคม 19, 2562

club

We stayed on Aug 17, 2019 and we were very pleased with our stay. The room was clean and the bed was comfortable. They have a very nice breakfast bar with a little bit of everything.The staff always had a friendly greetings for us and was helpful when we needed anything. We have family in the area so will be staying again.

อ่านเพิ่ม
อ่านน้อยลง

What a pleasant experience

By

ตุลาคม 16, 2557

club

We had an enjoyable time at this hotel and will definitely return again.

อ่านเพิ่ม
อ่านน้อยลง

Happy Traveller

By

ตุลาคม 09, 2557

club

I would highly recommend this property to all travellers. The staff, accomodations and breakfast exceeded my expectations!

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear Brutus1, Thank you for taking the time to recommend our hotel to others based on your recent experience. The staff takes great pride in exceeding expectations. Thank you for staying with us and we look forward to your next visit!
อ่านเพิ่ม
อ่านน้อยลง

Not much choice in Belle Vernon

By

ตุลาคม 07, 2557

club

I would have lived with the hard bed, but there were noisy partiers at 3-4 a.m. and my complaints to front desk brought no relief. I almost left the hotel. This property is new and so everything is clean, but I did not get a good night's rest.

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear Duke1027, We apologize for any inconvenience you may have experienced during your stay here at our hotel. Your feedback is greatly appreciated and gives the staff information to work with, so that they can take measures to improve every guest's experience at our hotel. Thank you for staying with us and we look forward to your next visit.
อ่านเพิ่ม
อ่านน้อยลง

Great hotel

By

ตุลาคม 06, 2557

platinumelite

Great service, nice location, friendly staff, good breakfast.

Only issue i had was poor internet reception. Internet connectivity was spotty at best. I had significant issues connecting my smartphone to the internet and had issues with speed on my laptop. Management should consider increasing their internet infrastructure to support the size of the property and ensure that all guest rooms have proper coverage.

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear werewolfdad, Thank you for sharing your experience at our hotel. Your feedback is very important to us. We have documented your issues regarding the internet connectivity and speed. This information will help us to improve. Thank you for staying with us and we look forward to your next visit.
อ่านเพิ่ม
อ่านน้อยลง

Peaceful in Pa.

By

ตุลาคม 06, 2557

club

When traveling if available I always stay at Holiday Inn Express and they never let me down. I always stay the at the one in Belle Vernon . The rooms are clean and the staff is amazing and I just feel like I am at home. Cant go wrong with this one. Great loaction

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear Texas Transloader, Thank you for taking the time to share your experience at our hotel. The staff strives to make all guests feel like they are at home. We appreciate you staying with us when you are in town and look forward to your next visit.
อ่านเพิ่ม
อ่านน้อยลง

Appeared brand new and very friendly

By

ตุลาคม 03, 2557

Would definitely come back. Absolutely nothing to complain about...the people and the hotel are lovely.

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear RSIV, Thank you for taking the time to share your experience at our hotel. The staff takes pride in delivering excellent customer service. Thank you again for staying with us and we look forward to your next visit.
อ่านเพิ่ม
อ่านน้อยลง

friendly service

By

กันยายน 30, 2557

friendly service located close to several places to eat nearby

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear Mike1455, Thank you for sharing your experience at our hotel. We appreciate your kind comments. Thank you for staying with us and we look forward to your next visit.
อ่านเพิ่ม
อ่านน้อยลง