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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
89%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.3

ข้อมูลจาก 138 การแสดงความเห็น
89%
แนะนำโรงแรมนี้

Ratings Breakdown

138การแสดงความเห็น

  • 5 ดาว
    90
  • 4 ดาว
    24
  • 3 ดาว
    8
  • 2 ดาว
    10
  • 1 ดาว
    6

Outstanding Service

By

พฤษภาคม 28, 2565

Sarah and Candice went above and beyond to make my stay comfortable. I really appreciate the always great customer service. The whole team makes a difference, including Robert providing fresh breakfast and service, the team checking in and greeting patrons, to Cindy in housekeeping.

Thank you so much

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Definitely Recommend - Great Customer Service!

By

มิถุนายน 14, 2564

The staff was wonderful to work with from reservations to checking out. Very professional, kind and caring. Would highly recommend. Even had breakfast we were able to order with the staff (CoVid). Would definitely return and recommend! Thank you to all who helped our family during a difficult time. We were impressed!

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Friendly staff and comfortable rooms

By

ตุลาคม 20, 2557

platinumelite

I have stayed at this Holiday Inn Express for 8 months now and have found the staff to be wonderful and very helpful. The rooms are comfortable and clean.

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Relaxing Experience

By

ตุลาคม 20, 2557

club

We stopped for a nights rest mid-way on our road trip. What a pleasant experience. The staff was outstanding, the rooms were clean and large, and the bed was comfortable. The breakfast had many options and was very tasty. We were made to feel welcomed. On the return trip 6 days later, we decided to stay at this hotel again. We did not make any reservations, but it didn't matter. We were once again made to feel welcomed. Wonderful staff.

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We were disappointed

By

ตุลาคม 17, 2557

We were disappointed at tur stay. The staff and people who work there are wonderful in spite of that. Our first issue was with our GPS. The address was incorrect on the printout we received online. It does not say S. Penninger Road and so it took us the wrong way. The desk clerk told us that the city did not allow you to put the "south" on the address even though the street sign on the corner clearly had "south" on it. We heard others complaining about it as well.
We were also disappointed that we did not have a refrigerator or microwave. We have stayed at many HIE motels and our rooms almost always are furnished with a microwave and refrigerator.
There were problems with the Wi-Fi and the clerk acted as if they didn't know about it. Others were complaining as well. It would have been better if we had been told right up front that there was a problem and they were working on it.
You need to get a new supplier of bananas because most of them were bruised and rotten.
Sorry to be so negative but we thought you should know about our experience.

โพสต์โดยHotelStaff
ตุลาคม 21, 2557
Dear krat, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience on your recent stay. The WiFi, microwave and fridge are all very important amenities to me when I travel and I completely understand. I will personally address all the issues mentioned here with our owners to see what we can do. I do appreciate you taking the time to help improve our hotel and for your kind words about our staff. Thank you again for your comments and for staying with us. Sincerely, - Steven Arrasmith (GM)
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Excellent hotel

By

ตุลาคม 15, 2557

The staff at this hotel were wonderful. Made us feel welcome and they were very helpful. The hotel was nice, clean and comfortable.

โพสต์โดยHotelStaff
ตุลาคม 20, 2557
Dear GZic, Thank you for sharing about your recent stay at the Holiday Inn Express & Suites Central Point OR. I'm very happy to hear that you found our staff helpful and our facilities clean & comfortable. We look forward to seeing you again! - Steven Arrasmith (GM)
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AlpacaMania Stay

By

ตุลาคม 15, 2557

club

Good value, would like to see better lighting in the bathroom and not have them run out of fruit for the breakfast.

โพสต์โดยHotelStaff
ตุลาคม 17, 2557
Hi ScottAF, Thank you for selecting to stay with us at the Holiday Inn Express in Central Point OR. The Alpacamania is always one of my favorite times of year and we love that you come to stay with us again and again every year. We sincerely appreciate the great "4 Star Review" and your valuable feedback. We are pleased that you shared with us that you could use some better lighting in the bathroom and to keep up our fruit stock in the breakfast bar. I certainly understand how important a good breakfast can be on your day. I can assure you this will enhance your experience with us even further next year. We look forward to seeing you again. At Your Service, - Steven Arrasmith (GM)
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Ashland Area Visit

By

ตุลาคม 15, 2557

See earlier comments about the hotel staff.. They're really top-notch.

โพสต์โดยHotelStaff
ตุลาคม 17, 2557
Happy Day Table Rock Hiker, Thank you for taking the time to review the Holiday Inn Express Central Point. We appreciate your great comments and 5-star review. I can't wait to share your kind words with our staff at our morning meeting. We look forward to your return and thank you for the great review. Travel Safely, - Steven Arrasmith (GM)
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Attentive staff

By

ตุลาคม 14, 2557

platinumelite

The staff at Holiday Inn Express and Suites, Medford-Central Point have always been very professional, courteous, and proactively helpful; and always with a smile on their face. The Hotel itself is well maintained, clean and comfortable. Even in the middle of the day with normal daily activity and staff cleaning adjacent rooms, the noise level in the room is low enough to get quality rest.

โพสต์โดยHotelStaff
ตุลาคม 16, 2557
Hello freightdog, Thank you so much for your five star review! We are so glad that our service exceeded your expectations and you were able to get some much needed rest! We appreciate you letting others know about the Holiday Inn Express Central Point. We hope to see you again. Kind thanks, - Steven Arrasmith (GM)
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Quality Service by staff

By

ตุลาคม 12, 2557

The front desk staff went out of their way to recommend nearby restaurants as well as provide a "short cut" to Costco for gas in the morning.

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Hi TravelingBack - Thank you so much for your fantastic review of the Holiday Inn Express & Suites Central Point. We love to hear from our guests and are so excited that you enjoyed your stay. Which restaurant did you settle on? We have so many good ones near by. We truly appreciate your recommendation to other travelers and would love the opportunity to have you as our guest again! Safe Travels, - Steven Arrasmith (GM)
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Great customer service.

By

ตุลาคม 10, 2557

Once again, a great experience. The staff here is really friendly.

โพสต์โดยHotelStaff
ตุลาคม 13, 2557
Hi huskybasher, Thank you for the superior 5 Star review... I can't wait to share this with my team. We hope that you will be returning again and please travel safely. Thank you! - Steven Arrasmith (GM)
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Friendly staff, clean rooms

By

ตุลาคม 09, 2557

We were pleasantly surprised at the quietness within the hotel. Freeway noises and truck noises were not an issue as we feared they might be. The hotel staff was helpful and friendly and the hotel was clean and welcoming. We will return on our next trip that way.

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