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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
93%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.3

ข้อมูลจาก 45 การแสดงความเห็น
93%
แนะนำโรงแรมนี้

Ratings Breakdown

45การแสดงความเห็น

  • 5 ดาว
    27
  • 4 ดาว
    12
  • 3 ดาว
    2
  • 2 ดาว
    2
  • 1 ดาว
    2

Don’t visit

By

มีนาคม 15, 2565

They take money off your card without notifying you. The day I checked out later that evening I got an notification money was taken out of my account. They will not refund my money.

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Covington

By

ตุลาคม 15, 2557

I enjoyed the front desk team member she was sweet, not so good at computer, but very friendly. I was scared being so close to Memphis, but no worries at the hotel and my grandson loved the pool.

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Staff responsivness

By

ตุลาคม 14, 2557

club

As I had stated earlier, the first room assign was still occupied, when I brought this to the attention of the staff, instead of just moving me to another room as I expected, they upgraded me to a king bed, which was great. In fact the maid escorted us to the room and made sure everything was OK., added some towels.

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Nice hotel ... if you can find it

By

กันยายน 26, 2557

If you don't know to turn west at the McDonald's you'll miss it. No signage on main road, and the hotel sits a couple hundred yards off the road. You'll blow right past it, even with a GPS. But it's a nice hotel. Good people.

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Awesome place to stay!

By

กันยายน 17, 2557

My daughter's ball team recently played at the World Series representing the state of Tennessee in Atoka. I am so glad the coaches chose your hotel for our team while we were in the area. Amidst a world of chaos, and what seemed to be confusion, on the Friday afternoon of all of the teams "check in", Ms. Carol Williams ,the General Manager, and her staff (Ms. Tammie Buford #, were on their game. They tended to the needs of a sold out hotel and seemingly never broke a sweat. Yes, there were a few hiccups along the way, but they were determined to see that we had a pleasant and comfortable stay. These ladies were determined that if it could possibly be done # by this I am referring to rolling in "extra beds" and even giving us a room upgrade on the last night of our stay in the area), they would make it happen ...and they did. I would MOST DEFINITELY recommend if you are in the Covington , TN area....look these ladies up at the Holiday Inn Express. They went "above and beyond" the call of duty for me and my guest and made our team's stay at their facility...one to remember. Great job and "WELL DONE" ladies!!!

Michelle H.

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Great pillows and loved the fresh smelling towels!

By

กันยายน 15, 2557

club

This is the only hotel that I would stay in if going to Covington. It is clean and pleasant. The bed, linens and pillows were very nice and I was pleased with the amenities. I stayed for business purposes and would do so again. The staff were very accommodating as much as they could be and went out of their way to assist. The cinnamon rolls in the morning are great. Thank you for making sure I didn't leave without my coffee!

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Excellent place to stay in Covington

By

กันยายน 14, 2557

club

This hotel is an excellent place to stay with a family while in Covington, TN The services were excellent.

Would like more suites availlble and for the poor to stay open an hour longer on the weekends.

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Decent hotel experience

By

กันยายน 11, 2557

club

The staff at the hotel was very welcoming and helpful. All spaces at the facility were clean and well-maintained. I did not find the room as comfortable as other Holiday Inn Express facilities I have stayed in during business travel. The air conditioning sent blasts of cold air across the room, even when the temperature was set to a fairly high level. That experience made the night less than restful for me. Otherwise, the room was quiet and pleasant enough, although a bit dated.

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Best Customer Service from GM to all the Staff!!!

By

กันยายน 08, 2557

platinumelite

First, the General Manager Ms. Williams took care of a loyal customer. The past 2yrs I have stayed well over 100 nights with Holiday Inn Express.I've stayed with IHG all over and outside the country and can honestly say this hotel staff took care of my family. My trip to Covington was well worth the 50 mile commute to Memphis for work. This was the first time traveling with our 2month old since his birth. My wife's parents stay in Covington and wanted to see their grandson so we stayed at this location. As I said earlier the staff went above and beyond to take care of a loyal member. They put us in a nice size room away from the other guest. This was nice to know the other guest would not have hear a crying baby through the night. We were greeted with smile from the time we checked in until we checked out. They made us feel at home away from home. We will continue to stay at this location when we're West TN for the holidays. Special Thanks to Ms. Carol Williams,Brittany, Deora!!!

โพสต์โดยHotelStaff
กันยายน 18, 2557
Thanks so very much for allowing us to serve your lodging needs. You are the reason we are here through by your Loyalty to the brand. .. Its alway a pleasure to make sure our guest are valued at all times. We look forward to you coming back to visit us again real soon. Thanks for " Staying Smart"
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Great hotel!

By

กันยายน 06, 2557

club

This is a great hotel and the best hotel in Covington, Tennessee, by far. Very clean and comfortable room. Great customer service. Excellent breakfast. Everyone was friendly and helpful from management to housekeeping. Such a great hotel!

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Wi-Fi and Fitness room

By

กันยายน 02, 2557

I always there for Business trips. Sometimes I had to make some work at night or prepare something for the next day. With this performance of Wi-Fi it is not possible. It is to week and breaks down all the time.

I took always the opportunity and used the good treadmills. But what I am missing in the fitness room are some dumbbells. This is not expensive an should be there (please!)

Beside this the Hotel is great and I like it.

โพสต์โดยHotelStaff
กันยายน 08, 2557
Thanks so very much for your comments concerning your visit with us and the hotel is truly sorry that the internet connection wasn't up to your standards and I assure you I will be checking into this matter of internet connectivity because we realize in these days of business it's very crucial that you don't have issues with the internet in order to do your work. .. As for the the request of dumb bells I will have to check into this request to see if we are allowed to have that in the fitness room under the IHG STANDARDS . Thanks again for your comments and we really appreciate your loyalty to the Brand . Please visit with us again real soon , whenever you are in the Covington area. Thanks, Carol Williams, GM
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Easy choice for a comfortable overnight stay in Covington, TN

By

สิงหาคม 21, 2557

platinumelite

Clean grounds, lobby, and most importantly guest rooms. Great, friendly, attentive staff. Just a perfect place to stay if you ever need to overnight in Covington, TN.

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