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94%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.5

ข้อมูลจาก 119 การแสดงความเห็น
94%
แนะนำโรงแรมนี้

Ratings Breakdown

119การแสดงความเห็น

  • 5 ดาว
    79
  • 4 ดาว
    25
  • 3 ดาว
    11
  • 2 ดาว
    1
  • 1 ดาว
    3

Great Staff!

By

ตุลาคม 20, 2557

club

Very nice property. Guest rooms are very nice and comfy.

My only comment is regarding the breakfast area. The door to the prep area is always propped open and you can see into that area. I noticed the door does have a window, but it should be kept closed. Also, the cinnamon rolls were covered with the plastic they come in . Top should be removed so they don't get soggy. I did love the gluten free options you had in the baked goods. Room 238, October 13-16.

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Great stay

By

ตุลาคม 18, 2557

club

Over all this is a great place to stay both in value and comfort.

โพสต์โดยHotelStaff
ตุลาคม 21, 2557
We thank you for providing your feedback. We appreciate and feel joyed to learn that you had a comfortable stay with us. And hope to continue to provide such great service every time you stay with us.
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Excellent Choice

By

ตุลาคม 09, 2557

club

Everything about our recent stay was positive. The service was exceptional. Employees were very courteous and helpful. It was nice to stay at a place where everyone seemed to love doing a good job. Everything was comfortable and the breakfast was one of the better we've had. This will be our first choice in whatever town we are in!

โพสต์โดยHotelStaff
ตุลาคม 11, 2557
Dear valued guest, we are very thrilled to know that you had an exceptional stay with us. Our dedicated staff puts in a lot of hard work to ensure that our guests have a comfortable and positive experience. And such positive reviews by our valued guests are exactly the reward we look up to. We would certainly like to welcome you back anytime you are in town.
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Home away form Home at IHG proporties

By

ตุลาคม 08, 2557

platinumelite

Variety Of Breakfast Choices very poor.
Was not acknowledged for my level of status. They did not review my profile or history of stays at IHG.

โพสต์โดยHotelStaff
ตุลาคม 11, 2557
We dedicate ourselves to recognizing our loyal members and truly apologize that you were not acknowledged during you stay with us. I have addressed this with our entire staff and we hope you will give us another opportunity to provide you with great service, great food, and a comfortable room in the future!
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Mr Richard

By

ตุลาคม 07, 2557

platinumelite

great staff, clean room, enjoyed our 5 night stay, will go back to that location was very central

โพสต์โดยHotelStaff
ตุลาคม 11, 2557
Mr. Richard, Thank you so much for your great comments. We are all very glad you enjoyed your stay and we look forward to your return. (I hope you meant to rate us five out of five stars though,not one star)
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อ่านน้อยลง

Comfortable bed and great service.

By

ตุลาคม 07, 2557

club

My husband and I spend 4 nights on this hotel. This hotel is close to a main freeway, close to restaurants and in a quiet neighborhood.
We had a very positive experience. Starting from the hotel personnel to the amenities. Bed was comfortable, room clean, quiet, and the service was excellent. Breakfast was the best we had, which included regular oatmeal, raisins, nuts, apples, bananas, plenty for healthy eaters too!!!
You get a lot for your money- we definitely recommend this hotel!!!

โพสต์โดยHotelStaff
ตุลาคม 11, 2557
What a fantastic review! We do our very best to give our guests the exact kind of experience that you had. Thank you for the great review ! We look forward to welcoming you back.
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Great stay

By

ตุลาคม 06, 2557

club

Stayed for a business trip. Staff made stay very easy and comfortable.

โพสต์โดยHotelStaff
ตุลาคม 09, 2557
Thank You for your positive response . Our dedicated staff ensures that you have a comfortable and pleasant stay. We appreciate your staying with us and hope to see you again when you are in the area.
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I dont like the pillows but love my stays

By

ตุลาคม 06, 2557

club

I only stay at Holiday inn and always enjoy my stay.

โพสต์โดยHotelStaff
ตุลาคม 09, 2557
We are glad that you had an enjoyable stay. I am very sorry that you did not find our pillows to your satisfaction. We are more than happy to accommodate any such requests that involve replacing or adding more pillows to make your stay more enjoyable. We appreciate your choosing to stay with us.
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great stay

By

ตุลาคม 01, 2557

New renovated, clean and fresh. Was a pleasant stay. Stayed One night for family event, good express breakfast.

โพสต์โดยHotelStaff
ตุลาคม 04, 2557
Thank you for your valuable feedback. We are glad to know that you had a great stay with us and enjoyed our breakfast. We would like to welcome you back whenever you are in the area.
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Minor issues

By

กันยายน 29, 2557

club

My stay was very comfortable, however there are minor adjustments I would suggest;
* The thermostat was lit and could not be dimmed, as well as the microwave clock. It is difficult to sleep with lights facing the bed. The thermostat should be placed around the corner near the bath. There should be a shelf covering the microwave oven.
* Staff and guests would sit in front of the hotel and smoke. I sleep with my window open and there was a steady flow of cigarette smoke smell coming into my room.
* Being there for business, I was away for most of the day. There were a couple of days that were quite warm and I considered enjoying time by the pool. When I finally found the pool, it was behind the building and in the shade. Not inviting for late afternoon relaxing.
* I packed light due to the fact I was informed there is a washer and dryer available. The washer was out of order the entire time. I ended up having to hand wash my garments.
* I could not find free weights in the fitness room.
* I found the lack of nearby restaurants was disappointing.
* It would have been nice to have an on screen channel schedule for television viewing

โพสต์โดยHotelStaff
ตุลาคม 01, 2557
We continuously look for ways to improve our services. The best way to do that is listening to the feedback from our guests. I will be looking into some of these issues and making changes were possible. I truly appreciate your review and hope to see you again in the future.
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Thermostat

By

กันยายน 29, 2557

club

Thermostat would not shut air or heat off.
The unit was running the whole time.

โพสต์โดยHotelStaff
ตุลาคม 01, 2557
We are so sorry for the issue you experienced during your stay. There is a fan option on our A/C units for on, auto, or off. Unfortunately, it will continuously run until it is turned to off or it is set on auto. I will be looking into this issue further to ensure the units are functioning properly. Thank you for your review!
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Nice Rooms and Fast Internet

By

กันยายน 27, 2557

club

Really liked the rooms. Breakfast had more options than most Holiday Inn Express hotels that I have stayed at. The Internet was very fast. Front desk staff was very helpful in choosing restaurant choices nearby.

โพสต์โดยHotelStaff
กันยายน 30, 2557
We are all so glad you enjoyed your stay with us! We are continuously looking for ways to upgrade our services for our guests. Thank you for the great comments!
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