 ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
86%
แนะนำโรงแรมนี้
ประสบการณ์โดยรวม 4.3
86%
แนะนำโรงแรมนี้
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Exceptional Employee
Bytrekbike
มีนาคม 16, 2564
Your company has an exceptional employee by the name of Manisha. She is the most accommodating one individual I have ever had the pleasure of dealing with. She of late sacrificed her own comfort and made sure I had a room for the night as I was having by-pass surgery the next morning. She some how made a place for me when every surrounding hotel was full.
I, a retired salesman have stayed in a lot of hotels and met a lot of people, but Manisha is by far the most exceptional.
I want to thank you for your service Manisha
Regards, Bobby Goodall
Loyal Customers
ByLibrary Lady
ธันวาคม 02, 2562
As usual we enjoyed our stay. The only negative was that my niece didn't get to see Mr. Tim from Guest Services.
Poorly maintained rooms, dirty linens
ByJLASMAS
กรกฎาคม 08, 2562
Our rooms were not well-maintained. The toilet constantly ran, the towel rack was coming out of the wall, one bed frame was broken, and one of our bath linens looked like it hadn't been washed. Still had makeup or other marks on it. Our hallway wasn't air-conditioned and it was hot! The room smelled of smoke. Friends on the same trip as us had cigarette burns on their bed linens. The overall look of this hotel (ceilings, etc). looks like it is not taken care of. The employees were very nice. It appeared there weren't many there and who was there was constantly busy so finding one was sometimes difficult in the evening.
Great service
BySoccer19
กรกฎาคม 08, 2562
We recently stayed for a soccer tournament. Each and every guest service person was very nice and accommodating. They made sure we had everything we needed. Little pricey, but all hotels had bumped prices up for tournament.
Great Customer Service
ByKelly213
ตุลาคม 07, 2557
I always stay here when traveling on business in WV. The staff are very warm, welcoming and attentive to your needs. Rooms are always clean. Comfortable place to stay :)
Comfortable bed and great service.
ByRECain
ตุลาคม 07, 2557
Clean comfortable room, excellent service and convent to shopping and dining. We stay there when in the Charleston area,
quiet evening
Byjb020
ตุลาคม 03, 2557
After a long day of delayed travel it was great to have a quiet evening in a well-lit room with the day's newspaper (they stock adequate supplies so a paper is still available in the late afternoon).
excellent staff
ByMike 5427
กันยายน 28, 2557
Easy access from highway, close to dining. The room was very quiet and parking was ample.
staff very helpful
ByMick18
กันยายน 18, 2557
location great for my requirements, staff was helpful
room clean and comfortable
Great location-excellent property
ByPuddy Gurl
กันยายน 08, 2557
My family and I have been loyal Guests of the South Charleston Holiday Inn Express (South Ridge) for several years. Each and every visit meets our expectations of a well run and efficient hotel property. The guest rooms are updated and very clean
Great location
ByWagon
กันยายน 06, 2557
Can not beat location. Very clean and comfortable. Friendly staff.
Friendly Staff Comfortable Rooms
Bygoofylogic98
กันยายน 05, 2557
The staff was extremely friendly and always willing to go out of their way to meet my requests. The rooms were clean, although the mattresses themselves were beginning to wear out. The bathroom was in good condition and the shower had good pressure and good hot water.