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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
93%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.6

ข้อมูลจาก 112 การแสดงความเห็น
93%
แนะนำโรงแรมนี้

Ratings Breakdown

112การแสดงความเห็น

  • 5 ดาว
    84
  • 4 ดาว
    17
  • 3 ดาว
    6
  • 2 ดาว
    2
  • 1 ดาว
    3

Disappointing

By

กันยายน 01, 2564

I stay in a lot of hotels and this stay was one of the worst I’ve ever experienced. The front desk staff is not friendly. Quite honestly, they couldn’t care less if you are there or not. They don’t even greet you when you walk in or walk out. We were there for 3 days and had a good amount of time to kill with my children. The pool was closed for construction and we asked if we could go to the hotel next door (that is owned by the same people) but the response was “no, we cannot accommodate.” They said that we were told when we booked the room (which we were not because I specifically was trying to decide which hotel to book and neither had that info) and at checkin (what exactly am I supposed to do at that point when my reservations were booked for months?!?) Very disappointed in this hotel. We will stay somewhere in the future where we are appreciated.

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Manager unreasonable

By

พฤษภาคม 28, 2564

This reservation was made through a third party for 3 nights and prepaid. We were in town for training and finished early.
We asked to check out a day early and were expecting a return for the one night that we would not
be staying. The manager on duty refused to negotiate any kind of return on our couple of hundred nightly cost.
This isn't what I consider customer service.
So needless to say, we won't be staying here again or at any other Holiday Inn Express in the future.

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CLEAN ROOM AND GREAT SERVICE

By

ตุลาคม 20, 2557

platinumelite

We stayed here 9 nights. The room was very clean and the beds were comfortable. Our maid, Bronia, was very professional and kept our room spotless! The breakfast was a great way to start the day---excellent variety. Nice work-out room, and friendly staff.

The hotel is in an excellent location with great restaurant choices. We will definitely stay at the Holiday Inn Express when we return to Wadsworth.

โพสต์โดยHotelStaff
ตุลาคม 22, 2557
Thanks! Thanks! Thanks! What a great review! We will be sure to share your comments with the staff as a job well done! JCT6163, we look forward to your return!
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Good service ... Nice Room ... Safe locale

By

ตุลาคม 19, 2557

club

A nice place to stay ... good staff ... Relaxed atmosphere.

โพสต์โดยHotelStaff
ตุลาคม 22, 2557
We love hearing things like “Good Service, Nice Room, Safe Locale and Good Staff”! Thank you for sharing!
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Quiet, Clean, and Friendly

By

ตุลาคม 16, 2557

club

Enjoyed 3 nights at the Wadsworth HIE and the hotel met expectations for the Holiday Express Inn experience. I was impressed with the staff and management. An emphasis seems to be in place to maintain a quiet and clean environment for guests.

Our family will definitely continue to use this hotel on visits to the area.

Weekends include special treats for guests. thank you.

โพสต์โดยHotelStaff
ตุลาคม 19, 2557
Thank You! What a great review. It's always wonderful when we can meet our guest’s expectations. We are glad you were impressed and we look forward to seeing you and your family soon!
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Breakfast

By

ตุลาคม 13, 2557

club

Perhaps adding an additional egg dish - quiche or similar item with more flavor. Those eggs are pretty bland

I didn't notice if oatmeal was available

Chobani Yogurt being available is a big plus for us gluten free folks

โพสต์โดยHotelStaff
ตุลาคม 16, 2557
We agree, the Chobani Yogurt is a big plus to our Express Start Breakfast! We do offer a variety of Quaker Oatmeal along with walnuts, raisins, cinnamon and honey for guests to add according to their taste. Please feel free to ask the Breakfast Bar Attendant to assist you with locating items on the breakfast bar upon your next visit.
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Great Stay

By

ตุลาคม 10, 2557

club

Great stay, nice hotel, Always enjoy Holiday Inn Express

โพสต์โดยHotelStaff
ตุลาคม 13, 2557
We are happy to hear you had a great stay with us! Especially the fact, you always enjoy the Holiday Inn Express!
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Very nice hotel

By

ตุลาคม 07, 2557

Hotel is very clean, hotel staff were very nice and helpful and made sure I was satisfied with my check in and quality of room. Happy hour starts at 5 every week night, that was nice after a very stressful day of flying. I will be staying here again.

โพสต์โดยHotelStaff
ตุลาคม 09, 2557
We appreciate your nice comments about the hotel and staff! We are excited that you were able to enjoy the “Hotel Reception” after a long day. We hope to see you soon!
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Great service

By

ตุลาคม 01, 2557

club

The hotel was extremely clean and the staff were very pleasant and polite. Had an excellent stay.

โพสต์โดยHotelStaff
ตุลาคม 03, 2557
We are excited to hear you had an excellent stay and great service! Obviously your recommendation will mean a lot to others. Thank you!
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Nice Place

By

กันยายน 27, 2557

platinumelite

Very nice hotel. I was early and they didn't only get me a room they also up-grated me. The hotel is clean and provided me a good nights sleep.

โพสต์โดยHotelStaff
กันยายน 30, 2557
Thank you for your five star comments! We were happy to accommodate your early arrival and provide you with a good night sleep. We look forward to your return!
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Convenient Location

By

กันยายน 25, 2557

club

We love to stay here when in Cleveland/Akron area for convenience to highways, near family. The offerings at the breakfast is ok for fruit and yogurt (really like that you wrap the apples) but yucky sausage. Wish we had bacon on the weekends, too.

Also, our room had a "funky" smell to it when we first walked in. Maybe the carpet near the door was sour?

My biggest gripe was an extra charge for a rollaway bed. Really??

โพสต์โดยHotelStaff
กันยายน 29, 2557
Thank your for taking the time to review your recent stay. We are glad to hear you love to stay with us! Thanks for bringing the carpet odor to our attention and we will be sure to check this out. We understand your concern about the additional charge for a rollaway; however, we only charge the minimum fee per IHG. Thanks again for staying with us!
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Alumini Weekend

By

กันยายน 25, 2557

Extremely clean rooms with comfortable beds. Popsicles were a welcome treat.

โพสต์โดยHotelStaff
กันยายน 29, 2557
Thank you for taking the time share your experience during your recent Alumni weekend! We are glad you enjoyed your stay!
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