This hotel’s location was great. It was a short drive to NYC. The room was a great size. Breakfast was great!
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Great Experience at HI - Fort Washington.
ByStevieB07430
6月 19, 2022
6/2022 We stayed here & will return next time. The exterior is clean & no loitering. They have free parking and my car was not molested. The outdoor pool looks beautiful (kids appeared to be having a good time Emoji).
The workers are well trained & this equates to a good customer experience.
The hallways & common areas are clean.
The breakfast area is well stocked, spacious and clean. The breakfast was fine.
Our room was well maintained and clean.
The hotel is a 3 minute walk to the SEPTA train station. It's fastest to use the bike path in the back to the train station.
The only suggestion for improvement is I wish they had CNBC on the TV.
I shall stay here again when in the northern suburbs.
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Not good
ByZH12
5月 25, 2022
Charged my card when they shouldn’t have and won’t give me money back for it.
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Thank goodness for hotels like the HI Express in Fort Washington.
Bywilljammer
5月 04, 2022
Tenise...cannot thank you enough for your kindness in making this stay very special. You were able to make this an incredible weekend.
I hope the management team reads this. We need more folks in the IHG family like Tenise - with her incredible kindness and commitment to delighting customers!
Thanks to the entire team for a wonderful stay!
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Water Pressure Issue
ByRob5795
3月 31, 2021
Hi,
I have stayed here previously on lower floors and never had an issue.
This time I was on the 8th floor. The water pressure on the 8th floor was very poor.
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Disappointing stay
ByRR12
3月 22, 2021
Room did not appear to have been vacuumed or bathroom cleaned very well. Moved a chair in room to plug in a charger and there were crumbs and no outlet cover on the outlet! NOT GOOD!! Carpets could use a cleaning. The bathroom had hair in the tub and the floors did not appear to be be washed. Would never stay here again or recommend.
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Awesome!!
ByRoosterbabe
1月 30, 2020
My friend and I stayed here on October 19, 2019 as we went to a show at the Keswich. Everything was awesome!! We checked in and I wasn't really paying attention to what was being said as I just wanted to get to the room and relax after traveling. We walked into the room and I was pleasantly surprised at our actually being upgraded to a suite when I thought it was just a regular room. Everyone was so nice and helpful and the suite was beautiful and clean. I will be staying here again when we go to the Keswich or will be in the area!!!
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Great hotel and best location!
ByLourdes60
8月 27, 2019
We chose this hotel because we wanted to stay close to Philly. The best choice! We had a wonderful experience! The hotel exceeded our expectations! From wonderful accommodations, great breakfast options to friendly and excellent staff. We loved the pool and fitness center. We will definitely be back!
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Really, really nice!
ByPEG100
8月 14, 2019
My daughter and I were touring colleges in the area and I booked us a suite at the Holiday Inn Express. Overall, it was a very good experience. The hotel was easy to get to from the highway. The check in process was quick and smooth, and the woman at the front desk was absolutely lovely. The room was amazingly large and spotlessly clean. I knew from the photos on the website that the suite had a seating area, but I didn't expect the large living room that we got! I loved the large windows. They made the room seem bright and airy. The beds were comfortable. The bathroom was nice and had so much counter space. A definite plus! The furnishings were modern and well kept. The hotel is right next to a train station but I couldn't hear any trains outside at all. Soundproofing is good! The breakfast buffet did not disappoint. Freshly made pancakes, eggs, sausage, biscuits & gravy, juices, fruit, yogurt, toast, cereal, oatmeal, muffins, and out of this world cinnamon rolls. And round the clock coffee, tea and hot chocolate. Great selection, quality and freshness. The only drawbacks to our stay was the fact that we didn't get to use the pool which was a big disappointment. The pool is only open until 9 pm, and the maintenance crew began cleaning it at 8:40 because no guests were using it, and wouldn't allow me and my daughter in. The other minor drawbacks were the scratchy towels, lack of shampoo & conditioner in the rooms (I had to ask for some at the front desk because they did not supply enough for two people to wash their hair) and the low water pressure. I had to flush the toilet several times and my morning shower took forever because of the lack of pressure. But these were minor inconveniences. Overall, it was a very good stay.
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Great value
Bybenji97
10月 21, 2014
This Holiday Inn offers great value to the business traveler working with companies in the Ft Washington - North Wales - Horsham area. Rooms are clean and functional, service is friendly and efficient.
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Comfortable Stay
Bycaitlin7
10月 20, 2014
I'm mostly just looking for the basics: comfortable bed, clean room and bathroom, good sheets/pillows/towels, good internet service, and a good value. I want to relax and get a good night's sleep. That's definitely how this stay was! The room was clean, the bed was comfortable, the internet worked well, and I had a great stay and a great night's sleep.
The only small downsides: customer service at the front desk was a little slow. I didn't receive the code for the WiFi when I checked in, so I had to call down to the front desk later to ask about it. It wasn't a big deal, but they should have given it to me when I checked in. Then the batteries in my tv remote were dead, and they brought up new batteries, but it took about 30 minutes.
Also, the restaurant in the hotel was pretty mediocre with pretty slow service. I was able to get something decent to eat, so it wasn't terrible, but it was really not very good either.
Overall a very good stay, but you may want to eat somewhere offsite!
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Fantastic staff, comfortable, convenient
ByJajan39
10月 16, 2014
Staff is friendly and attentive. Food was good. Comfortable beds. Convenient to PA Turnpike (276). My family enjoyed their stay. I would definitely recommend this hotel!
Great stay!
ByLeighAnnH.
7月 04, 2022
This hotel’s location was great. It was a short drive to NYC. The room was a great size. Breakfast was great!
Great Experience at HI - Fort Washington.
ByStevieB07430
6月 19, 2022
6/2022 We stayed here & will return next time. The exterior is clean & no loitering. They have free parking and my car was not molested. The outdoor pool looks beautiful (kids appeared to be having a good time Emoji).
The workers are well trained & this equates to a good customer experience.
The hallways & common areas are clean.
The breakfast area is well stocked, spacious and clean. The breakfast was fine.
Our room was well maintained and clean.
The hotel is a 3 minute walk to the SEPTA train station. It's fastest to use the bike path in the back to the train station.
The only suggestion for improvement is I wish they had CNBC on the TV.
I shall stay here again when in the northern suburbs.
Not good
ByZH12
5月 25, 2022
Charged my card when they shouldn’t have and won’t give me money back for it.
Thank goodness for hotels like the HI Express in Fort Washington.
Bywilljammer
5月 04, 2022
Tenise...cannot thank you enough for your kindness in making this stay very special. You were able to make this an incredible weekend.
I hope the management team reads this. We need more folks in the IHG family like Tenise - with her incredible kindness and commitment to delighting customers!
Thanks to the entire team for a wonderful stay!
Water Pressure Issue
ByRob5795
3月 31, 2021
Hi,
I have stayed here previously on lower floors and never had an issue.
This time I was on the 8th floor. The water pressure on the 8th floor was very poor.
Disappointing stay
ByRR12
3月 22, 2021
Room did not appear to have been vacuumed or bathroom cleaned very well. Moved a chair in room to plug in a charger and there were crumbs and no outlet cover on the outlet! NOT GOOD!! Carpets could use a cleaning. The bathroom had hair in the tub and the floors did not appear to be be washed. Would never stay here again or recommend.
Awesome!!
ByRoosterbabe
1月 30, 2020
My friend and I stayed here on October 19, 2019 as we went to a show at the Keswich. Everything was awesome!! We checked in and I wasn't really paying attention to what was being said as I just wanted to get to the room and relax after traveling. We walked into the room and I was pleasantly surprised at our actually being upgraded to a suite when I thought it was just a regular room. Everyone was so nice and helpful and the suite was beautiful and clean. I will be staying here again when we go to the Keswich or will be in the area!!!
Great hotel and best location!
ByLourdes60
8月 27, 2019
We chose this hotel because we wanted to stay close to Philly. The best choice! We had a wonderful experience! The hotel exceeded our expectations! From wonderful accommodations, great breakfast options to friendly and excellent staff. We loved the pool and fitness center. We will definitely be back!
Really, really nice!
ByPEG100
8月 14, 2019
My daughter and I were touring colleges in the area and I booked us a suite at the Holiday Inn Express. Overall, it was a very good experience. The hotel was easy to get to from the highway. The check in process was quick and smooth, and the woman at the front desk was absolutely lovely. The room was amazingly large and spotlessly clean. I knew from the photos on the website that the suite had a seating area, but I didn't expect the large living room that we got! I loved the large windows. They made the room seem bright and airy. The beds were comfortable. The bathroom was nice and had so much counter space. A definite plus! The furnishings were modern and well kept. The hotel is right next to a train station but I couldn't hear any trains outside at all. Soundproofing is good! The breakfast buffet did not disappoint. Freshly made pancakes, eggs, sausage, biscuits & gravy, juices, fruit, yogurt, toast, cereal, oatmeal, muffins, and out of this world cinnamon rolls. And round the clock coffee, tea and hot chocolate. Great selection, quality and freshness. The only drawbacks to our stay was the fact that we didn't get to use the pool which was a big disappointment. The pool is only open until 9 pm, and the maintenance crew began cleaning it at 8:40 because no guests were using it, and wouldn't allow me and my daughter in. The other minor drawbacks were the scratchy towels, lack of shampoo & conditioner in the rooms (I had to ask for some at the front desk because they did not supply enough for two people to wash their hair) and the low water pressure. I had to flush the toilet several times and my morning shower took forever because of the lack of pressure. But these were minor inconveniences. Overall, it was a very good stay.
Great value
Bybenji97
10月 21, 2014
This Holiday Inn offers great value to the business traveler working with companies in the Ft Washington - North Wales - Horsham area. Rooms are clean and functional, service is friendly and efficient.
Comfortable Stay
Bycaitlin7
10月 20, 2014
I'm mostly just looking for the basics: comfortable bed, clean room and bathroom, good sheets/pillows/towels, good internet service, and a good value. I want to relax and get a good night's sleep. That's definitely how this stay was! The room was clean, the bed was comfortable, the internet worked well, and I had a great stay and a great night's sleep.
The only small downsides: customer service at the front desk was a little slow. I didn't receive the code for the WiFi when I checked in, so I had to call down to the front desk later to ask about it. It wasn't a big deal, but they should have given it to me when I checked in. Then the batteries in my tv remote were dead, and they brought up new batteries, but it took about 30 minutes.
Also, the restaurant in the hotel was pretty mediocre with pretty slow service. I was able to get something decent to eat, so it wasn't terrible, but it was really not very good either.
Overall a very good stay, but you may want to eat somewhere offsite!
Fantastic staff, comfortable, convenient
ByJajan39
10月 16, 2014
Staff is friendly and attentive. Food was good. Comfortable beds. Convenient to PA Turnpike (276). My family enjoyed their stay. I would definitely recommend this hotel!