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Holiday Inn Express Lebanon

335 North Mt. Zion Rd. , Lebanon, Indiana 46052

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房客評論
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85%
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整體經驗

4.1

根據 106 評論
85%
推薦此物業

Ratings Breakdown

106評論

  • 5 星級
    62
  • 4 星級
    19
  • 3 星級
    9
  • 2 星級
    8
  • 1 星級
    8

Helpful

By

4月 26, 2022

Very helpful in returning tablet left behind. Will definitely return to this hotel.

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they violate their own covid policy!

By

2月 03, 2021

don't stay at this hotel if you care about covid! Despite signs saying everyone has to wear a mask in common areas, there were young men walking maskless around the lobby. When I complained, the manager walked up to one and handed him a mask and said "this young lady would like you to wear a mask." He didn't seem to take their covid policy seriously, which makes me wonder what goes on behind the scenes (do they ensure housekeeping staff is wearing masks?

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Comfortable bed......poor cleaning....request not considered!

By

10月 19, 2014

Nice, newer hotel. However, the room was not thoroughly cleaned. We found a saturated wet mark (I don't want to know what that was!) on our ottoman. Luckily we did not sit on it, but it was deeply saturated so we never used the ottoman while we stayed there. The nightstand next to the bed had ring marks on it from someone's cup or can. I would have hoped the nightstand would have been cleaned each time the room was cleaned! We had requested a room on the side of the hotel AWAY from the expressway, but we were given a room ON the side of the expressway. When we asked if they even saw our request, they said they do see it but can't guarantee those requests since the hotel was sold out. When we said we made our reservations, months in advance they told us they make room assignments the night before. So they must have had more than 50% of reservations that made the same request of not wanting the expressway side room!! Highly unlikely!! So we had a comfortable bed, but a hard time sleeping with all the traffic noise even though we ran the room fan for some white noise! That's uncalled for!

發表者為HotelStaff
10月 22, 2014
thank you for your notes and the time you took to post them.
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Weekend Stay

By

10月 15, 2014

platinumelite

Upon check-in the staff was not very friendly or even acknowledged we were club members. We had to ask for our bonus points/snack as it was not offered. The check in process was easy. The swimming pool was nice for my son. The breakfast was sub standard as the breakfast bar was not being replenished and the staff for that area was nowhere to be found for 20 minutes. Other guests had similar problems and were told the breakfast was closing down. It was 10:20 a.m. and there was still open time for the breakfast. Not very customer friendly in this area. The rooms were nice and pretty acceptable. No real issues in there.

發表者為HotelStaff
10月 22, 2014
Thank you for your comments. We appreciate input that gives us an opportunity to provide a better stay for our guests
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Hotel in Lebanon

By

10月 14, 2014

Holiday Inn Express is one of my favored motels. I was not at all disappointed in this facility. The room, bathroom, lobby were all clean and attractive. I was not impress and actually disappointed in the breakfast offering. Just did not look appetizing.

發表者為HotelStaff
10月 17, 2014
Thanks for your loyalty. Glad you enjoyed the stay, see you again soon.
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Loud constant interstate semi-trailer traffic noise disrupted sleep

By

10月 14, 2014

club

Loud constant interstate semi-trailer traffic noise disrupted sleep, pretty much ruining the experience. Will never again stay at a Holiday Inn near an interstate highway.

發表者為HotelStaff
10月 17, 2014
Thanks for taking the time to give us your comments
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Past use of internet to book room.

By

10月 09, 2014

club

In the past it was easy to book over the internet. I think your efforts to improve internet booking has made it more difficult. For example when booking this room I first received quotes from other motels in Indianapolis 20 miles away. I knew what I wanted and got routed to this other location.

I had to call in and have a clerk book it for me. Simplify the quoting process the way it was a couple years ago.

發表者為HotelStaff
10月 13, 2014
Thanks for the internet information, have great week.
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Great breakfast and great room

By

10月 07, 2014

club

The lady that fixes the breakfast is great. Very friendly and job well done. I will stay there again if for no other reason than her, but overall the whole staff was good.

發表者為HotelStaff
10月 10, 2014
We're glad to hear you enjoyed the stay with us. Visit us again soon.
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On the I NW of Indy

By

10月 06, 2014

club

They could do a lot better on all counts. The pool is in the lobby. The breakfast is full of grease and oil. Everything should be upgraded.

發表者為HotelStaff
10月 10, 2014
Thanks for taking the time to give us your thoughts.
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accessible location

By

10月 05, 2014

club

Great location to interstate and restaurants Bed and pillows were very comfortable. I enjoyed the microwave and refrigerator in the room. .The desk staff was very accommodating.

發表者為HotelStaff
10月 08, 2014
Thanks for taking the time to give us some comments about your stay. Great to hear you had a good nights sleep. See you next time your around our way.
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sep 26 2014

By

10月 02, 2014

Overall, very positive experience, very comfortable and secure.

Internet service was inadequate.Quality of breakfast is poor.

I would be very likely to stay there again, and would recommend this location to others.

發表者為HotelStaff
10月 06, 2014
Thanks for your input, we look forward to seeing you again soon.
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Relaxing room

By

10月 02, 2014

Always enjoy staying in Holiday Inn Express rooms.
Great rooms w/ comfy beds...a home away from home :)

發表者為HotelStaff
10月 06, 2014
Thanks for posting a few words about your stay with us. Look forward to seeing you soon
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