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Holiday Inn Express Lordstown-Newton Falls/Warren

4185 State Route 5 , Newton Falls, Ohio 44444

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
92%
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整體經驗

4.5

根據 128 評論
92%
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Ratings Breakdown

128評論

  • 5 星級
    91
  • 4 星級
    21
  • 3 星級
    6
  • 2 星級
    6
  • 1 星級
    4

Great place and great staff

By

4月 02, 2021

I had traveled to VA to purchase a vehicle and was driving it home. I arrived around midnight and the desk clerk (Elmer) could see how tired I was, he quickly and efficiently checked me in so that I could get some much needed rest before another lengthy drive home the next day. The room was clean and quiet.
In the morning I enjoyed all the breakfast options too
I would definitely stay here again.

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Hotel is Showing Its Age

By

8月 07, 2019

I have stayed at this hotel over the past nine years while visiting family. The hotel has decreased in quality over the years and is showing its age. The wallpaper is peeling in spots in the second floor hallway, and whoever laid newer carpet over the old carpet did not do a great job with the trim along the wall so you can see the two layers.

More importantly, our room had a slightly musty smell to it. The carpet had a variety of stains and was not properly vacuumed. The air conditioning sounded like a helicopter when the fan was on high. I asked for a new room. The front desk staff was polite but curt. The new room also had stains on the carpet, a blue stain on the duvet, and M&Ms on the floor along the bed frame from a previous guest. I did not ask to move again.

Our bed was like a deflating air mattress with so little support that my wife and I were sucked into the middle. My back is still recovering.

The pool is dark and dingy with only one light one the two times we visited. Perhaps this is on purpose.

For those of us who don't want or can't eat meat and eggs for breakfast, the choices are limited. No potatoes. The oatmeal ran out 1 hour before the breakfast room closed, and the staff would not make more. The bananas were green. The apples were Red Delicious--easily the least delicious of all the apples. There were no non-dairy options for milk or yogurt.

On the plus side, the cleaning staff was very friendly and accommodating. They changed the duvet and gave us extra towels. The bedding is quite nice, as are the pillows.

2 nights was rather expensive, and the exchange rate to Canadian dollars did not help. Not a good value at all. I won't stay here again.

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Dirty Pillows and Bed Bugs

By

6月 22, 2019

Upon arrival my bed had Dirty reused pillows or unchanged cases. The breakfast bar had ants crawling everywhere crawling on the counters and dead spiders on the floor. And on the 2 day I awoke to a BEDBUG. All of my detailed reviews did not post and pics will not upoload. My 7hr drive home was spent needlessly itching and praying i didnt bring home an infestation. My pillowcases were changed and i was offered to get ready in a new room but I just wanted to leave. I only received a 50% discount on my stay. I had stayed 2 weeks prior alone and the pool was closed-no discount fornthat b/c i had booked online. This hotel is ABSOLUTELY DISGUSTING AND RIDICULOUS. The maintenance guy claimed the bedbug was a tick (I think I interupted his morning smoke break just by the odor that wafted in with him and the front desk girl). I was not kind when expressing my dissatisfaction but I also had my young son with me. He is allergic to everything Nd we didnt need additional expenses for medical treatments for something preventable. I DO NOT RECOMMEND ANYONE STAYING HERE. Im still having anxiety/panic attacks in regards to the possibility of bringing these filthy parasites to my home. Not to mention my poor husband hot washing everything that I just prefer we burn. When we come back we will stai 1/2 out of our way to make as youd be better off sleeping in a tent than here-NEVER AGAIN.

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Do not stay here

By

6月 22, 2019

DO NOT STAY HERE
Upon arrival I checked my bed(or so I thought) There were Dirty reused pillows or unchanged cases on my bed. There were , ants and dead spiders in the breakfast area, and on my last night I woke up to BEDBUGS. All of my detailed reviews did not post on the other sites but pics are shown. A 7hr drive consisted of paranoid itching and praying i didnt bring home an infestation only to receive a 50% discount. This was ABSOLUTELY DISGUSTING AND RIDICULOUS. The maintenance guy claimed the bedbug was a tick (I think I interupted his morning smoke break by the smell he brought with him when checking room 325). I was not kind when expressing my dissatisfaction but I also had my young son with me, who is allergic to everything(and all we needed was to be exposed to a new germ/insect). I DO NOT RECCOMMEND ANYONE STAYING HERE. Im still having anxiety/panic attacks in regards to the possibility of bringing these filthy parasites to my home. My husband hot washed everything that I preferred we burned. I wanted to be close to my family but I will drive an extra 1/2 hour if I have to just so I dont have to experience this EVER AGAIN. A tent on the highway would be safer and less apt to cause so much distress. We've probably spent our discount/refund just in washing and sanitizing alone...Stay safe my friends.

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Excellent Choice

By

10月 16, 2014

club

This was an excellent choice for us after a long day of driving. The staff was super friendly and helpful. The rooms were clean and the beds were really comfortable. The breakfast was great for our family as well. We look forward to staying at a Holiday Inn Express in our future travels.

發表者為HotelStaff
10月 20, 2014
Thank you so much for your great review! We are so glad you had a great stay! See you next time!
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Nice place to stay

By

10月 14, 2014

club

The pool is small, although deep enough. The room was clean, with one exception. They forgot to dust the furniture. The rest of the room was clean and the king size bed was comfortable. The breakfast was hot and well stocked. The staff were friendly and helpful. I would recommend this hotel. It was comfortable and quiet.

發表者為HotelStaff
10月 17, 2014
Thank you for your review. Please accept my apologies on the dust! We are very glad you enjoyed the pool and breakfast and thank you for saying you would recommend our hotel! See you next time!
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Great Hotel!

By

10月 13, 2014

club

The room was well priced, very clean, and very up-to-date. The front desk staff was welcoming and friendly upon my arrival.

發表者為HotelStaff
10月 17, 2014
Thank you for your great review! We hope to see you next time!
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Another relaxing night at Holiday Inn Express

By

10月 11, 2014

platinumelite

We stay at Holiday Inn Express quite often. We like the rooms and the amenities. The USA today is always waiting for us and the food for breakfast is terrific. The staff at Newton Falls is especially nice. We look forward to staying there again.

發表者為HotelStaff
10月 17, 2014
Thank you so much for your great review! We love hearing how our guest love our service! See you next time!
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Great Bed

By

10月 09, 2014

club

The pillows are large and fluffy. The internet was fast, The TV was clear with plenty of channels. The morning was nice and hot and the towels were soft.

發表者為HotelStaff
10月 17, 2014
Thank you for your review! Sounds like you had a great stay and we love that! See you next time!
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Great place

By

10月 09, 2014

club

Stayed four days. After 11 years, this place is still in great shape and modern. For quietest room ask for the woods side vs. Turnpike. With the room fan on you do not hear the road even on the road side.

Housekeeping was great and friendly, even adding extra towels and shampoo when they heard our daughter was coming in. Without being asked! Fantastic.!

發表者為HotelStaff
10月 17, 2014
Thank you for your great review! We are so happy that you enjoyed your stay with us! Our staff prides itself on our great service! See you next time!
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Great Place to Stay

By

10月 06, 2014

club

I have stayed at this hotel several times in recent months. Rooms and public ares are always very clean and well-maintained. A nice little swimming pool (water temperature was very comfortable) and fitness center. Lots of choices in the hot breakfast buffet including scrambled eggs, two kinds of sausages, biscuits with gravy, pancakes and lots more. Thanks to Nicole, Christopher, Christina and the entire staff for providing customer service par excellence'. Looking forward to returning!

發表者為HotelStaff
10月 09, 2014
Thank you so much for your great review! We love to hear our customers are happy and looking forward to returning! See you next time!
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extremely helpful staff

By

10月 04, 2014

club

The only negatives to this stay was that the air conditioner unit was quite noisy. The staff was excellent, friendly and very helpful. The beds were amazingly comfortable.

發表者為HotelStaff
10月 07, 2014
Thank you for taking the time to give your feedback! Please accept our apologies on the loud air conditioner! So glad you enjoyed your bed! See you next time!
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