由於沒有動作,您的作業階段將會於5 0 後到期。 保持登入
您的作業階段已經過期。請 登入 您的個人資料

Holiday Inn Express & Suites Reading Airport

2389 Bernville Road , Reading, Pennsylvania 19605-9611

有任何
疑問嗎?
致電聯絡我們
房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
推薦此物業

整體經驗

4.4

根據 104 評論
91%
推薦此物業

Ratings Breakdown

104評論

  • 5 星級
    69
  • 4 星級
    19
  • 3 星級
    6
  • 2 星級
    8
  • 1 星級
    2

Ash80

By

6月 04, 2022

club

It was perfect stay . Found everything we needed. We did not get chance to do breakfast so don’t know . Everything was great everything was to the expectations. If we visit again the same area we shall definitely stay same place.

閱讀較多
閱讀較少

Dirty but front desk staff was (mostly) friendly

By

7月 31, 2019

We chose this location based upon positive reviews and the close proximity to our destination but we will NOT make this mistake again. When we checked in, the front desk was quite abrupt, bordering on rude. In our sleepiness we forgot where we put our key and she huffed and puffed about having to make another and snapped at me. When we got to our room, there was a dirty sock in the closet; I have a photo. And, during our stay, our room was never cleaned and our bed never made. The other front desk staff were friendly and accommodating when we informed them of the issues and, if it were not for those friendly staff, this review would not be nearly as positive.

閱讀較多
閱讀較少

Great Quality Hotel

By

10月 20, 2014

Beds were relatively soft, but comfortable for sleeping. Has a last minute reservation and had a room on the ground floor near the lobby. It was quiet around bed time, and no interruptions. Great breakfast and ready early.

閱讀較多
閱讀較少

Standard Holiday Inn Express

By

10月 20, 2014

platinumelite

Pretty standard for the brand. Good service. Location isn't the greatest as their isn't much close to the hotel.

閱讀較多
閱讀較少

Hopefully an exception to the rule

By

10月 20, 2014

platinumelite

This was my third stay at this HIE. In my past 2 stays, the hotel was worth 5 stars. From my first entrance in this visit, it was not the usual stay.

The front desk didn't seem as cheerful as usual but that could be because this hotel normally excels in those regards. Checked into my room and there was a musty smell. Wifi was unusable as I could connect but it was too slow to even load a webpage. This was the same on day 2.

On the 2nd day, I entered the room and the light shined in a way to show that there seemed to be discoloration in the carpet near the window of the room. Similar to what happens in water damage. I am not sure if that is what was causing the musty smell but I would be willing to bet there was some sort of water damage that wasn't taken care of properly.

I would still recommend this hotel based on prior stays but was extremely disappointed in my last stay. Please check room 105 and wifi.

發表者為HotelStaff
10月 22, 2014
My apologies for any inconvenience you encountered during your stay. I will share this as we do all reviews, to come up with better ways to service our valued guest. Thanks for the comments
閱讀較多
閱讀較少

great hotel. will be back next year

By

10月 09, 2014

Only thing we found that was a little out of place. the shower curtain rod was hanging down. It needed tacked back up and repaired. We let the hotel staff and front desk know about it.

發表者為HotelStaff
10月 13, 2014
Thank you Carolk4 for the wonderful review. We look forward to having you again next year!
閱讀較多
閱讀較少

Comfort and Convenience

By

10月 09, 2014

I usually stay at this hotel when I am in Reading on business. The beds are comfortable, and I love the mini-kitchen that includes a microwave, mini-fridge, coffee maker and sink. The rooms are spacious and the desk is comfortable for computer work. The heating and air conditioning work well, and the rooms are always clean. The staff are always friendly and helpful.

There are a few negatives, though. Noise carries from the hallway into the room quite easily, so bring ear plugs if you are a light sleeper. The pillows tend to be old and lumpy, and they definitely need to replace the very thin, worn towels. Also, some of the power outlets are quite old and plugs sometimes fall right out - very annoying.

Overall, this hotel is a good value and a good location right off route 222, close to shopping and restaurants.

發表者為HotelStaff
10月 12, 2014
Thank you for the great review. We are glad you enjoyed your stay once again. We will address your maintenance issues at our next meeting. Look forward to having you again.
閱讀較多
閱讀較少

Great stay!!!

By

10月 09, 2014

club

The overall stay was good and I would stay again because of the cleanliness of the hotel. The bed and sofa bed were a little uncomfortable.

發表者為HotelStaff
10月 13, 2014
Thank you for the kind words, we hope to see you soon.
閱讀較多
閱讀較少

Comfortable beds, great service, good breakfast

By

10月 08, 2014

club

I had a nice relaxing evening at this hotel and they had a really nice spacious Jacuzzi in our room. The breakfast they provided had a variety of options and it was pretty good.

發表者為HotelStaff
10月 13, 2014
We are very glad you enjoyed your stay with us.
發表者為HotelStaff
10月 13, 2014
We are so glad you enjoyed your stay and the jaccuzzi too!
閱讀較多
閱讀較少

Reading Holiday Inn Express

By

10月 07, 2014

One wake-up call was 30 min late (I stayed 2 nights), the cinnamon rolls were a little dry. Otherwise everything was great!

發表者為HotelStaff
10月 12, 2014
We are very sorry that your wake up call was late. We will address this with the front desk. We are very happy to hear that the rest of your stay was great!
閱讀較多
閱讀較少

Sympathetic and Helpful Staff

By

10月 05, 2014

club

I had very specific needs when I made my travel arrangements. After confirming them with the hotel, making the arrangements through reservations and then reconfirming the needs twice with the hotel, when I arrived I could not be provided with adjoining rooms with one being a handicapped bathroom. I was left with adjacent rooms with no handicapped bathrooms, despite one member of our party being 93 and dependent on a walker. This was a big complication due to the fact that I had no access to the room without going into the hall and could not leave a door open to hear and move between the rooms. Also, I was very concerned about safety in the bathroom.

The staff acknowledged the problem and attempted to make the best they could of a terrible situation and even we even received apologies from a number of staff members who wanted to make sure everything was all right.

Unfortunately, I was unable to relax the entire time I was on property and would have to seriously reconsider the next time I am in the area.

發表者為HotelStaff
10月 12, 2014
We are very sorry that the room you requested was not available for your stay. We try to accommodate all of our guests needs for their stay. We hope that you will give us another chance in the future. We strive to keep our guests happy and comfortable during their stay with us.
閱讀較多
閱讀較少

Great service and friendly staff

By

10月 02, 2014

club

This was a quick business trip. The staff was quick and friendly. Room was cool and clean.

發表者為HotelStaff
10月 15, 2014
We are so glad you enjoyed your business trip stay with us! We look forward to having you again in the future!
閱讀較多
閱讀較少