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Holiday Inn Express & Suites Swift Current

1301 N. Service Road East , Swift Current, Saskatchewan S9H 3X6

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
92%
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整體經驗

4.4

根據 122 評論
92%
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Ratings Breakdown

122評論

  • 5 星級
    79
  • 4 星級
    29
  • 3 星級
    5
  • 2 星級
    4
  • 1 星級
    5

Over paid room

By

3月 08, 2022

club

We stayed at this hotel for two nights and we wanted the room with a Jacuzzi but when we got to the room the Jacuzzi did not work. So we called The front desk and told him about it and they moved us to a different room. So we never use the Jacuzzi that night because of all the moving around we had to do. We tried the new room Jacuzzi and it was the same thing did not work. As you know you pay a premium for this type of room and you would like to have things work so may as well got a room without a Jacuzzi at a much cheaper rate. I complained about the problem and got no where and I never got a chance to talk to the manager they would not come out. So in the long run we have been going to this motel for a long time and will never be back.

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Will Never Stay Again

By

1月 24, 2022

club

Our hockey team had the pleasure of staying at your hotel. To which I must say was a huge disappointment. Our teams reservations to start were messed up we had 1 family book 2 rooms specifically ask for side by side as it was for one family and they were placed at opposite ends of the hallway. Another was placed on a different floor. This was just the beginning, our first night the lady at the front desk called about a noise disturbance and we received threats our reservations would be cancelled. Our kids went to bed and yet we had to continue to call the front desk about the running and jumping on the floor above us. Then tonite we receive a phone call telling us this is our second warning and that we'd be kicked out if kids don't stop running this was while our team was in the pool and not running around. I can not explain how disappointed I am at the laziness of the staff at the desk. We also reserved the meeting room and were unaware of the fact that we needed to purchase a liquor licence so after all this has gone on we were confronted to produce a liquor permit and when our coach asked where to get one no one was willing to help just shove the reservation in his face that was made by someone else. We paid $222 for this room and used it for 2 hours... to which is usually supplied for free at other hotels with a group booking. Unfortunately I will not be recommending a stay here for our Hockey teams in Medicine Hat.
This message was also sent to the GM to which I received no response.

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Terrible

By

10月 12, 2021

Our son’s U18 hockey team stayed at this hotel during their recent road trip. A very intoxicated person came into hotel in the early hours of Sunday morning and claimed he was with the team. He convinced, with no ID, the staff to give him a room key!! The drunk person, unknown to anyone with the team, WENT INTO THE ROOM where two 15 year old boys were sleeping!! Are you kidding me?! Very irresponsible and dangerous. Please do not stay at this hotel.

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Wedding Weekend..... bugs

By

7月 26, 2021

We stayed at this hotel for my son's wedding, and booked 4 rooms. We made reservations back in May, confirmed the week before the wedding and the reservations were all wrong. Felt we had them fixed and they phoned me the day of check in and was wondering if we were going to check in because they didn't have a card on file for the 4 rooms that I had booked.... they were confirmed by credit card back in may when I first booked, very frustrating. They said they would save the room.
The rooms were visually clean, and comfortable.
In 2 rooms there was alot of bugs in the bathroom, in the tub, and generally through one of the rooms.
I will not book at this hotel again.

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stolen items from room

By

8月 13, 2019

BEWARE IF YOU STAY HERE as you may get items stolen from your room by staff!! We had our airpods stolen my housekeeping and the hotel did not take any responsibility for what happened and told us to go to the RCMP which is what we did. It is unfortunate that such a big chain hotel group did nothing to help us resolve our stolen item and that very little was done to investigate the issue. We have NEVER had an item stolen from a hotel and were very disappointed with how the hotel handled it. It leaves us reconsidering ever staying at an IHG hotel again, especially if this is how they deal with customers having items stolen from their rooms by employees.

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Family visit Swift Current

By

8月 01, 2019

Staff was friendly, hotel was clean. Pool was great along with the hot tub. Breakfast was excellent, food bar was always well stocked. Always enough to eat. Only problem was there was some late night banging on walls something front desk staff should have managed. Otherwise the stay was excellent. Late noise has to be better managed by front desk staff

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Great

By

7月 02, 2019

club

Everything was great from the check in to breakfast till check out. We will be back soon!

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Stop Over while travelling

By

10月 20, 2014

club

Hotel was new, clean and comfortable. Parking lot was a little small not many spaces and quite close together. Didn't use breakfast room as we left before it was open on the weekend, 7:00am. Would stay again

發表者為HotelStaff
10月 22, 2014
Dear no snow, Thank you for staying with us at Holiday Inn Express & Suites in Swift Current. I'm glad to hear you enjoyed your night with us and that the hotel was clean and welcoming. Hopefully next time you are passing through Swift Current you will be able to enjoy our breakfast in the morning.
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Excellent Service

By

10月 17, 2014

club

I had a very comfortable stay here. The staff were friendly, the room was very clean, pool area was easy access and the breakfast was good.

發表者為HotelStaff
10月 21, 2014
Dear Papa Larry, Thank you for staying with us at Holiday Inn Express & Suites in Swift Current. I'm glad to hear you were able to relax and enjoyed our hot complimentary breakfast in the morning. We hope to see you again soon.
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Great Service

By

10月 16, 2014

club

We know what we are getting when we Stay at Holiday Inn, so they are the only hotels we book

發表者為HotelStaff
10月 20, 2014
Dear Neufie, Thank you for staying with us at Holiday Inn Express & Suites in Swift Current. I'm glad to hear that you enjoyed a wonderful stay with us. We hope to see you again next time you are in Swift Current.
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Excellent Over Nighter!

By

10月 15, 2014

Stayed there on Friday evening on our way to Lethbridge, AB, and were very pleased with our stay. Great staff, and very clean and tidy rooms. Received $40.00 in Casino credits next door and $10.00 off our meals at same Casino! We will return.

發表者為HotelStaff
10月 17, 2014
Dear safeboater, Thank you for staying with us at Holiday Inn Express & Suites in Swift Current. I'm glad to hear you were able to relax and enjoy the vouchers for the casino next door. We appreciate your feedback and hope to see you again next time you visit Swift Current.
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Friendly customer service

By

10月 14, 2014

club

Staff was willing to accommodate during a business trip. Would come back!

發表者為HotelStaff
10月 16, 2014
Dear mike_16, Thank you for staying with us at Holiday Inn Express & Suites in Swift Current. I'm happy to hear you had a great stay with us! We hope to see you again soon.
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