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Holiday Inn Express & Suites Chicago O'Hare Airport

3001 South Mannheim Road , Des Plaines, Illinois 60018

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
67%
Recommend This Property

Overall Experience

3.3

based on 3 reviews
67%
Recommend This Property

Ratings Breakdown

3reviews

  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
  • 2 Stars
  • 1 Stars
    1

Great welcome experience and clean property

By

August 02, 2022

This is a new property and still in very good shape. The welcome by Armando was indeed a refreshing experience since at many properties the desk clerk could care less. He was great ! and later asked us was everything ok with the room, gave us good driving directions, just a great employee. Room was clean and in good shape considering it a new property. I hope it's kept up like this in years to come. Being next to the airport and highway did NOT matter, the room was QUIET and you could sleep soundly with NO problem. This is a GREAT property near the airport with a shuttle. No matter what HI Express you go to, the "free breakfast" is horrid, more like food for robots but that's a CORPORATE decision not reflective on this hotel property. This whole concept like what IHG is doing throwing up these clapboard motel properties is a shame because even years ago, staying at a HOLIDAY INN was a great hotel experience....pool, lounge, full service restaurant, a hotel experience that was special. That's not the case industry wide any longer,, which is sad. This property gets a giant thumbs up!

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Vehicle broken into

By

July 23, 2022

Upon arrival the front desk told us there would be an additional $18 a day fee for parking.OK whatever that’s fine we’re by the airport I get it so then they instruct us where to park, OK. the next night our work truck was broken into and they had stolen a generator a concrete saw 10 Dewalt tools with batteries.
We filed a police report and the cop told us that parking lot gets hit all the time because everybody knows there are no camera’s

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Overnight travel

By

February 25, 2022

platinumelite

Excellent hotel. Quiet, clean comfortable! Adrienne at the front desk was wonderful so was our shuttle bus driver Martin. Will stay here again if traveling through Chicago

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