 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.2
86%
Recommend This Property
|
Very Bad Customer Service
ByLJJR
June 24, 2020
I and my family bought several rooms at this location a couple of days ago and the staff was very rude and the rooms had mildew. There was a smell through the whole hotel and the guest laundry area was extremely dirty. No COVID guidelines adhered to breakfast or the pool area.
Excellent hotel manager
ByJLx2
March 04, 2020
Peter, the hotel manager, is extremely friendly to guests. We’ve never stayed at a hotel where the manager greets guests during breakfast. When we had a plumbing problem, once we informed him of it, he attended to it immediately. He is very approachable and accommodating to his guests. We would gladly stay there again when we return to the Orange City area.
Great except bathroom wasn't swept well
ByAnLeCo
January 09, 2020
Everything was nice for our stay except for the bathroom floor was not clean. We really liked the nice size weight room & the area around the hotel is pretty. It was nice to be able to walk to a gas station & a couple of restaurants from the hotel.
Not a great experience...
ByJess0625
December 04, 2019
We chose this hotel because we've always had great experiences with Holiday Inn. We also carry the IHG Chase credit card. I had my husband and three kids with me. I specifically chose a room that slept 5 and chose this hotel because they said the room slept 5. We got to the room and there was only 2 queen beds. We called and asked for a room that slept 5. The said they bring roll away beds. That's never what's happened before when I chose a room that slept 5. There was always at least a pull out sofa. The bed was AWFUL. My son ended up moving to the floor in the middle of the night because the springs were coming through.
This was a bad experience and I wouldn't stay here if you have any more than a family of four.
additional comments
By28967341
May 24, 2019
I didn't realize what comments would appear in my earlier post. I want to add now that I have stayed here twice in the past. It has always been immaculate. It is the ONLY place worth staying at in the area,
I fell in love with the sheets and was able to purchase a set for my own home!
Not Clean
ByBad experience2014
October 20, 2014
Couch was old an uncomfortable.
According wall to separate bed from living space...
TV was in front of bed instead of couch.
Water left in tub. Yuck!!!
Great people
ByrBrian
October 11, 2014
People at front desk ( fantastic ) .
Remembered my name and that is great. Were even going to sing happy birthday with staff .
Truly made me feel very pleased .
Thank you staff for everything .
Excellent hotel
Bygingerbread
October 10, 2014
Super great hotel. It was recommended to us and we are extremely happy with our stay. Plan on returning in 2015.
Always "comfy"
BySunshine Marco
October 08, 2014
Exceptional breakfast selection. Facility very accommodating.
Room great, breakfast not so great...
ByU-Haul Rod
September 22, 2014
Good business hotel. Breakfast left some to be desired. Very bland. But overall, good for a couple of nights.
Great place to stay, especially if you are visting Blue Springs
ByShadowN7
September 17, 2014
Nice hotel. The room was clean and staff was friendly. Breakfast had lots of choices including waffles, eggs bacon, cereal, oatmeal and several fruit choices as well. Bring your own pillows if you like a firm pillow
I will not stay at this Hotel again
ByOdie53
September 15, 2014
I've been staying at this Hotel for the last 7 years when I visit my parents who live in this area. This was the last straw.. When we checked in, the front desk woman made it a point to say, it's a $200 fine if you smoke or bring in a pet. When we walked into the room, there was an overwhelming deodorizer smell, as I brushed this off as a "Hotel Room" smell, my wife knew something was up with this room.. Room 306.
It was obvious after being in the bathroom for a short time that someone had been smoking in that room and the deodorizer was covering up the stale smoke residue smell. Then if you looked around there was mildew all around the shower enclosure, on the floor and above the shower. The bathroom sink faucet was broken/loose and even the toilet seat needed maintenance. You would think that the bathrooms would get the most maintenance as that is where the most moisture and smells come from... I will not be staying in this hotel again.