 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
81%
Recomendar este hotel
Valoración general 3.9
81%
Recomendar este hotel
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Family Christmas 2019
ByDjwats33
27 diciembre 2019
Amazing customer service thanks to Andy duty manager and Affifa receptionist on duty 25th December. We arrived had a few hiccups but Affifa and Andy sorted out our concerns and made sure we were well looked after throughout the duration of our stay . Our family of 5 adults 3 teenagers and 4 children.. Andy made sure our Christmas was perfect, thank you
Great location for NEC
ByEdinburgh
20 octubre 2014
Great location
Not so great breakfast choice - stayed for 6 nights and had the same fake scrambled eggs, sausages and beans offered every morning.
Internet wifi excellent and able to connect throughout the hotel.
Hotel room clean but shower and toilet very old
everything was exellent
Byandy2000
14 octubre 2014
the stay was really comfortable and great area for work.
Terrible!!!
ByJabes1216
10 octubre 2014
This hotel is terrible. I am a regular Holiday Inn guest and this Hotel would be better shut down. As a platinum member they checked me in pretty quick. However, when I arrived in my room they 'accidentally' made the sofa also - even though I stayed by myself. The bathroom was very noisy with a fan that obviously had seen better days!!! The shower and bathroom itself was also very old, and in need of a good scrub. The following morning I realised there was no iron and ironing board (I am staying here for BUSINESS and need to look smart!) so I rang to ask if they could send the items up. I was told that they had none and they had an ironing room downstairs. So I had to head downstairs in an un-ironed shirt. Upon arriving at the 'room' it was a meeting room with two irons and ironing boards set up. It was the cheapest and nastiest irons I have ever used in my life?! Why cannot they provide decent steam irons?!!? The covers on the boards were nasty and dirty - I was scared that I would get the dirt ON MY WHITE SHIRT!!!
When I arrived at breakfast it was as if locusts have just been. There was NOTHING left and when I asked them for cutlery, they said that it was too close to the finish for breakfast to put anything fresh out- REALLY!!! They only thing I am sorry about is not taking pictures of all the issues and posting it on social media to all my 20k followers!!! What a disappointment....!!!!
Parking cahrges ?
Bytarky68
10 octubre 2014
Just received a £60 parking fine for staying at this hotel
Good hotel, very convenient for NEC
Byscorer24
09 octubre 2014
Good hotel, very convenient for NEC, within walking distance, just have to walk along the grass (no pavement) but saves you a few pounds on taxis
The only small issue we had was the noise from the lorries in the morning picking and dropping off the laundry service for the hotel, maybe a covered area would have been a better idea rather than rattling round the hotel
1 Room 2 Different People Booked Into It
Bytravellingfamily4
07 octubre 2014
Someone else was already in our room when we opened the door!!!
The manager did apologise but that is something that should not happen given we are priority club. Also the car park was full and the staff advised us to park in the next door pub, despite the signs in the pub car park saying we could get fined. Room ok but very small compared to other hotels in the area.
Worth it for the price
Bycufc1210
07 octubre 2014
An above average hotel for the price, room was ok but even though the pillows were labelled soft and firm they all felt soft ended up using 4 to get to sleep.
staff were very proffesional and very friendly and having internet access in the room was a big thumbs up.
Breakfast was good but no bacon ????, staff were very attentive in fact so good they kept clearing away my coffee whenever i left the table.(just when it was getting to the right temperature)
I would use thishotel again for an overnight stay and having a pub next door has its benefits
Bed was mistaken for a Big fat marshmallow/ fluffy cloud
Bydixoncs
05 octubre 2014
Booked an overnight stay and 7 days parking via Holiday extras website. Everything went like clockwork from booking in to checking out and our taxi transfers both outward and on our return were comfortable and efficient. I must mention that the bed was the most comfortable bed ever! It really was heaven. would recommend 100% and will be using again in the future [ we usually use the crowne plaza but not any more]
Clean, comfortable accommodation
ByDasran
04 octubre 2014
Good value accommodation. Easy to find in a good location. Ample parking space.
Clean room and great service
Bylou84
01 octubre 2014
Bad nights sleep due to not being in my own bed. Having to pay for car park at hotel didnt seem right
good clean and comfortable hotel
Bypaul1988
30 septiembre 2014
Hotel booked for one night stay while visting the NEC. Overall a good, clean and comfortable hotel representing good value for money. Hot Breakfast options limited but acceptable but numerous continental options available if required all on an eat as much as you like basis. Woulld consider using again.