 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
93%
Recomendar este hotel
Valoración general 4.4
93%
Recomendar este hotel
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Excellent Stay
ByDavidB55
20 mayo 2022
Could not fault anything
High floor room
Food excellent including breakfast which also included mini potato fries
Unbelievable, bright green lights at night- no off switch!!
ByLights off for sleep
19 octubre 2014
Normally I would never mind being in a room also fitted out for disabled persons. But when I went to sleep and tried to turn out all the lights, bright green lights would not turn off! Reception said could not turn off and the manger said in the morning "fire regulations"
Ive stopped in a lot of hotels and never had this ridiculous problem. Main point, I booked in good faith, paid a good price and nobody said I would have to sleep in what seemed like "Northern Lights" The manager, who was very experienced, had I think been on a customer service course = get them out of reception area by taking emails and say we will get back in touch.
Customers aren't stupid!
Nice rooms, shame about the food
By
17 octubre 2014
I like HIExpress hotels - they're good value, clean and comfortable. The staff are helpful but rushed and queues can form at check in, check out and the bar (where you also order food).
The food choice and quality are generally poor. I have stayed at this hotel several times and it's a case of choosing the least worst item off the menu. On this occasion it was luke warm. Eat out if you can!
Comfortable bed but manic breakfast
ByScoobydan
16 octubre 2014
This was our first experience as a couple at Holiday Inn as normally stay in family room with child at another hotel next door to mainline station. The bed was very comfortable and the bathroom great - lovely spacious shower - liked the relaxing blue lights. Check-in was easy and receptionist very helpful, providing maps/info as requested. Sunday morning breakfast however was a poor experience - no bacon, just poor quality sausage, over-cooked scrambled egg and baked beans for cooked option. Nice bread to make toast. Far too crowded, no real system, certainly no service from staff - two young not too bright individuals. Very noisy and like a student cafeteria. Check-out simple, but so many people at same time. Used stairs as way quicker than waiting for lift. With regards to location to attend NIA and nearby restaurants, it was about 15 minutes easy walk. Though yet again not as convenient as rival hotel we normally use, where we will go back to from now on.
Stafff
ByParm
15 octubre 2014
The staff are very insensitive towards disabled people.
Restful nights sleep
ByMichael Ex pat in Finlan
15 octubre 2014
Excellent customer focuse reception staff.
Comfortable clean quiet room ensuring peacefull nights sleep
Clean, comfortable and quiet--outstanding city centre hotel
ByMichael British
15 octubre 2014
Travel extensively and wife who was with me is in 5* hotel management.(she was very impressed and insisted i didn,t forget to review)
The staff at reception where outstanding, with good customer focus.we had booked for one night- and was so impressed we booked a room for two days later (requesting the same room) which we got.
When in Birmingham again will definately use this hotel on every occasion and will recommend to friends and business colleagues who visit Birmingham
Great Service
ByMariam40
15 octubre 2014
I was very happy with my stay especially for the peace and quiet, once inside my room, I did not hear nothing which was needed for studying in the evenings. The room was cleaned daily which I did not expect, I especially loved the shower which was a double, nice and hot and power was adequate.
Staff were always happy to help and although I did not manage breakfast every morning as there was breakfast on the course too, it was enough to make me happy.
I would happily recommend the hotel and on my next levels 2 and 3 of the course, I will be staying here again.
Modern, clean room, staff in reception helpful
Byparaskat
13 octubre 2014
Modern, clean room, staff in reception helpful, pleasant and efficient. Only eat cornflakes for breakfast so cannot comment on breakfast choice or quality.
Stop over
ByBilly12
07 octubre 2014
Excellent location and hotel was very clean and tidy with friendly efficient staff.
Modern and Fun
ByMJF60
30 septiembre 2014
The hotel was great fun to stay in. Spacious, well furnished rooms rivalled a four star hotel. It was easy to walk into the centre of town from here and it is a great base for walking along the canals.
Ok
ByTommy239843874789437
25 septiembre 2014
It was fairly hygenic
There was a bed
Can't complain I suppose