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Holiday Inn Express & Suites West Edmonton-Mall Area

18520 100 Ave NW Bldg 2 , Edmonton, Alberta T5S 0K6

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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
50%
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Valoración general

3.8

en base a 4 opiniones
50%
Recomendar este hotel

Ratings Breakdown

4opiniones

  • 5 Estrellas
    2
  • 4 Estrellas
  • 3 Estrellas
    1
  • 2 Estrellas
    1
  • 1 Estrellas

Lovely stay!

By

24 noviembre 2021

club

A lovely spot to return to! We frequently stay here. Friendly, helpful staff and easy access to west Edmonton. The underground parking is a great treat in the winter! Rooms are

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Great guest services

By

19 agosto 2021

We as a family stayed here for two nights in July 2021. Everything was very good.

Below is my special experience with the hotel.

We forgot a bag full of sandals and sneakers in the hotel lobby when we left the hotel after checkout. I called in and the hotel staff was very nice and happy to help locate the bag. The hotel kept the bag for two weeks before my husband was in Edmonton again. My husband didn't stay in this hotel this time because his activities were not in this area. When he came over to pick up the bag at the end of his trip, he was offered to stay in the hotel lobby business center area (nice and quiet) to read as he had to wait for another family member for a lengthy of time. He so much appreciated that the hotel welcomed him there as a previous guest.

Definitely recommend and will go back to use the hotel again if we have another chance to the area.

Thanks!

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wasn’t good experience this year

By

18 julio 2021

1, AC was so loud, Turn on like a tractor
2. There was a coffee but no water when I called at the front desk I was told to fill water from the washroom or buy at the front.
3. Breakfast, egg no bread or Jam, no juice etc
I visited last year it wasn’t too bad but this year wasn’t good experience.

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Terrible Breakfast

By

30 marzo 2021

Booked a room for a night away. My room was across from the stairs and just above the fitness room. Apparently dropping weights is ok and was echoing up to my room. The room was clean and comfortable. I had called and asked before I booked if they have hot breakfast and was told that they rotate through different selections. The breakfast was all prepackaged garbage. Cold, hard, packaged breakfast sandwiches and packaged muffins etc. My husband and I did heat the sandwiches and try them and now have been sick for two days. Pool was all booked when I got there and needed to be booked at 5am for the next day. We did manage to get a pool booking. The pool area wasn't very clean, and the bathroom was disgusting. When I checked out, staff member at front desk had her mask down and was leaning over the counter surfing her phone.

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