When you choose a Hotel Indigo in Naples for your next trip, you’ll enjoy an upscale boutique Naples hotel experience in a refreshing, inviting atmosphere. Each hotel location is unique — incorporating cuisine, décor and inspiration from its neighborhood. Every room in a Hotel Indigo offers the same extraordinary comforts including plush bedding, spa-style bathrooms, hard surface flooring and our signature murals.
Our staff will make you feel welcome the moment you walk through the door and ensure your stay in Naples is exceptional from beginning to end. We want you to have everything you need while you’re with us. To this end, we offer pet-friendly hotels in many areas because we understand how important it is to have your best friend with you when you’re away from home.
Enter your travel dates to view the best offers on hotel rooms, and use our advanced search features to find the hotels with the amenities you desire. When you stay as an IHG Rewards Club member, you also enjoy free in-hotel Internet access. Some of our hotels boast indoor swimming pools, while others offer hot breakfast, in-room kitchens, and spa services. We make it easy to book the perfect hotel for your trip.
We checked in on a Friday afternoon after lunch time. The staff was super nice and was able to check us in early. It was a nice gesture to be roomed on an IHG Members only floor, but it seemed like[More] everyone was a member because it was quite loud throughout the night with slamming of doors. Not the hotel's problem, it seemed there were some sports tournaments going on.
Here are my few strange things:
I called prior to booking and asked the guest services agent what type of bathroom I would be booking as there were multiple photos. I wanted a standing shower only and he told me that they were new and most rooms had the standing shower as opposed to a shower/tub combo. Great! Now the weird thing: the door to the bathroom does not have a lock and does not close all the way! It is a barn door and there were gaps in it. I was traveling with my boyfriend so it wasn't TOO much of an issue (but there are still sounds and smells potentially to leak out!)
The second weird thing was the AC. It had a sticker stating that we were to use the wall box as opposed to the unit itself to adjust as needed. We walked in and it was 76 with it set at 70. We were in the room for about an hour and a half and it went up to 77 instead of going down. I had adjusted both the wall thermostat lower. We left for a few hours and came back and the air only went down to 75. We spoke to the front desk about it and went to dinner. When we came back, we knew maintenance had been up there, but it only seemed that they shut the wall thermostat off and turned the AC unit down to 60. Now, it was colder, but I feel that the settings were misleading a bit and as a bit of a temperamental sleeper, I was worried about being too cold and my boyfriend too hot.
The last thing was that we came back from dinner around 8:45 pm and stopped by Shoeless Joe's for a slice of key lime pie. We love it! I saw a sign saying after 10pm you must be 21 to enter. Great, we had plenty of time and we are both of age anyways. Upon standing at the hostess station, we were told that the kitchen was closed. I inquired about just getting a piece of pie (since it isn't cooked) and she said "Nope!". Maybe it was a COVID thing, but we were sad we didn't get a piece of pie although it was relatively early.
Other than that, the shower was great and the bed was super comfortable![Less]
I neglected in my initial review to mention Wayne, one of the shuttle drivers. He went above ad beyond. I always saw him tidying up the lobby area, or doing something to improve the area. He gave us[More] advice and was especially nice to 4 old women. I don't know the company that hired the shuttle drivers, but they were all great, just wish i would have gotten all their names! Steve , Wayne, Bob, Bill. If I forgot someone, please forgive.
Also, the staff that did the decorating did a great job! Those trees in the front and that area on the side outside were just beautiful!
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We now invite you to tell us a little more about your stay. You can include anything—what you liked most, how members of our[Less]
Excellent stay in Marco Island
Love this property, it is just the right size for a fun family weekend. Great location on the island close to restaurants and shops; walk next door to a very nice grocery. Friendly, helpful staff.[Less]
Spacious and luxurious!
The Holiday Inn Club resort in Marco Island truly is a diamond. This was our first time staying at a Holiday Inn Club Vacation, but I know it won't be our last. I would highly recommend this location[More] to all travelers, but especially to families who need more than one crammed hotel room. You can't beat the price for the space that you get here, and the rooms are so luxurious that you feel you have escaped to paradise -- I guess that's the idea in the first place when you are vacationing. :)[Less]
Excellent location and value
Our request for an early check-in for an ill member of our party was honored and they even went further to have the entire suite ready- not just one bedroom.
The hotel supplied great bicycles which[More] we enjoyed.
Special mention to staff person Peter- this young man was enthusiastic and very helpful. Actually, everyone at the front desk was great![Less]
Front desk very helpful. Unfortunately, I forgot the name of the gentleman there. However, he is definitely an asset to the company. I believe he moved originally from Michigan (if that helps)[Less]
Right At Home
I am very pleased to Report, The New Management Alex & Danielle are Awesome They stay on top of everything and are all ways pleased to help.. ! The desk staff, Linda, John, Lashaunda, & Tony have[More] made my stay A Very Pleasant one. Like one Big Family. Each one brings a Special touch to Candlewood! The Housekeeper Fina is A very sweet girl and does a great job making sure my room is kept clean and stocked.
I have read other reviews and must say most complaints are due to peoples lack of knowledge of how Extended Stay's Operate. They are not a standard hotel, More Like Mini Apartments. Much Nicer!
I will definitely return to this Candlewood in the future, I feel Right at Home here and will miss all the smiling faces :) when gone,[Less]
I enjoyed the hotel room and the convenience of having everything you need to prepare a meal. A very comfortable room and friendly staff.[Less]