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Hotel Indigo Los Angeles Downtown

899 Francisco St| Los Angeles California | 90017| United States| ---| Email Hotel
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Hotel Review
Guest Reviews
Hotel Indigo Los Angeles Downtown

Hotel Indigo Los Angeles Downtown

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4.2

based on 4 reviews
75%
Recommend This Property

Ratings Breakdown

4reviews

  • 5 Stars
    3
  • 4 Stars
  • 3 Stars
  • 2 Stars
    1
  • 1 Stars

Great hotel!!

By

July 31, 2022

club

We absolutely loved the hotel. We were in other hotels downtown but this one is our favorite. Housekeeping didn’t miss a day, everything was clean. My husband has always issues with beds but their mattress are so comfortable. Overall valet service was great, the only complaint is that when we checked out and picked up our car, inside it smelled like weed and we did not use the car the night before nor we smoke, so I wonder if someone used our car the last night of our stay. We didn’t say anything because we were rushing to the airport.
Great bar, great front desk staff. Will definitely come back!

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Birthday retreat and Social Event

By

June 28, 2022

Amazing time and experience; from the check in to the check out. Front desk staff, bellman, bartenders, valet attendants, housekeepers, and the cook; hats off to your ALL and THANK YOU again!!
I will definitely be back!!

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AMAZING 10/10 !

By

June 21, 2022

All the credit of this visit goes to EFRAIN from the front desk (everyone was great) but he was the GO TO ! He was absolutely amazing !! treated us as if we were family & continued to make sure we were happy and everything was perfect through our the four night stay ! Thank you so much Efrain and Indigo staff. never disappoints. (p.s) this is my fourth time staying here and they never disappoint. Just my first time seeing a review request.

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False Accusation

By

May 22, 2021

Received a smoking fee when I didn’t smoke at all. Said pictures of ashes were taken when the head of housekeeping cleaned the room. Well that must’ve been a different room or a set up because we didn’t smoke although we smelt smoke in the hallways. The hotel didn’t refund the fee and the bank didn’t approve the claim. I love to far away to go in person. But they need a better system for house keeping maybe have two people go together to verify the condition of the room or something. Do Not Stay Here.

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