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Hotel Indigo Pittsburgh East Liberty

123 North Highland Avenue| Pittsburgh Pennsylvania | 15206| United States| 1-412-4187567-| Email Hotel
1-412-66505441-412-4187567-
Hotel Review
Guest Reviews
Hotel Indigo Pittsburgh East Liberty

Hotel Indigo Pittsburgh East Liberty

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
100%
Recommend This Property

Overall Experience

4

based on 3 reviews
100%
Recommend This Property

Ratings Breakdown

3reviews

  • 5 Stars
    2
  • 4 Stars
  • 3 Stars
  • 2 Stars
    1
  • 1 Stars

excellent staff

By

January 05, 2020

platinumelite

NOT ONLY WAS ARE STAY GOOD,BUT THE STAFF WAS VERY CARING AND ACCOMADATING. THE RESTAURANT WAS VERY GOOD. LOVED THE CHICKEN AND SAUSAGE SOUP.THE STAFF AT THE RESTAURANT WAS EFFICIENT AND PERSONABLE. OUR ROOM WAS COMFORTABLE AND VERY CLEAN HOUSEKEEPING DID A GREAT JOB.

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Very Disappointed

By

December 04, 2019

I frequently visit family in Pittsburgh. When I do, I typically select Hotel Indigo because of the location and previous experience which has been quite pleasant. However, during my visit over the Thanksgiving weekend I was quite disappointed. Somehow the reservationist placed a double hold on my funds. After speaking with a Manager, I was told that it was just a hold and she would release my funds immediately. I gave it until the next day. When this was not done, I spoke with another manager who said I was given misinformation. But she would submit the information to her Accounting Department for the correction to be made and will also give me a credit, but this would not happen until Monday because of the Holiday. After not having my account credited as of Tuesday, I contacted the Indigo credit department and was told they would get right back with me after speaking with the financial institution holding the funds. Seven days later I'm still waiting. This debacle and the confusion which followed disrupted my plans while being in Pittsburgh as well as my continued travel plans over the holiday weekend. I will certainly consider other alternatives when planning my next visit to Pittsburgh.

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A real reason to visit Pittsburgh!

By

July 08, 2019

club

The Indigo Hotel was a grand setting, and its staff was wonderful to my family during our 7 night emergency stay in Pittsburgh. We were there for a bereavement stay due to the unexpected death of my mother-in-love. I mistakenly booked at the 2nd Ave. location, and needed to be at the East Liberty location. The staff was kind, and accommodating. We were immediately transferred to the East Liberty location. The quality of the decor in the establishment was up to date with that of our resorts here in Orlando, FL; which was a pleasant surprise. Teresa ensured that our stressful stay was as easing as possible. I appreciate her professionalism in tending to our situation, and the meaningful daily comments from her staff.

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