 Opiniones de los huéspedes
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93%
Recomendar este hotel
Valoración general 4.5
93%
Recomendar este hotel
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Comentarios de los huéspedes
Hotel Indigo Houston at the Galleria
Such a disappointment
ByNo Need to Stay Here
16 febrero 2022
I have stayed at other Hotel Indigo properties and was expecting a similar positive experience. Unfortunately, that was not the case.
The a/c unit was so loud that it literally woke me up several times during the night. When I asked about it after the first night, I was told that all the a/c units are that loud and that they are all new. Which means that someone actually chose to put those horrendously loud systems in every room.
As the walls are paper thin, I was also awakened by toilets flushing in other rooms throughout the night.
Lastly, the room was clean which was nice but the water smelled and tasted like fish.
Such a disappointment!
Horrible Experience
ByAVOIDIHG
17 octubre 2019
I will never stay at an IHG Hotel ever again! The room was dirty, the staff was poorly presented and dismissive to us. I let it go because it was a quick business stay, then we were refused service twice. We sat in the lounge to grab some waters and hopefully a beer and the bar tender sat behind the counter ignoring our presence all together. We asked if it was possible to get service and we were told they were closed at 130 in the afternoon. The staff was there, the doors were open, tv and lights all on, no sign saying they were closed...but for some reason, for us they were closed. Again, I thought, well its a quick trip, it'll be fine. But then I see for my second night, my rate increased $30. For no reason. We weren't told of the change, just magically charged more money. I called the hotel to inquire and the person told me they were the manager and refused to assist me and hung up on me. I called IHG corporate and the issue wasn't handled any better. Do yourself a favor and AVOID THIS PLACE! It is the worst place I think I have ever stayed and apparently you get charged whatever the person at the desk thinks you should pay that day.
staff456
Byadsfdssg
18 diciembre 2017
- Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable information, such as full names
staff456
Byadsfdssg
18 diciembre 2017
- Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable information, such as full names
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Byadsfdssg
27 noviembre 2017
Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable information, such as full names
Wonderful stay!
ByKenya724
20 octubre 2014
I would just like to say that my experience at Hotel Indigo was amazing! We stayed in the Presidential Suite, and the room was fabulous! The staff was courteous, with special shout outs to Beka, Liz and Betty for making us feel extremely welcomed and comfortable at the hotel. The dining experience was excellent as well, and the food was fantastic. I would definitely recommend this hotel to others for business, pleasure, or a weekend getaway. I thoroughly enjoyed my stay; only recommendation is changing the mattress on the pullout sofa bed. Good job guys and everything was beautiful as well.
Bed
Bygusmolly
17 octubre 2014
great comfortable bed in a quiet room with good blackout
buena estancia
Byraul1000
15 octubre 2014
una buena estancia, hotel limpio, bien ubicado, en cafeteria-restaurante excelente servicio
Oil industry business trip
ByFlightdelay99
11 octubre 2014
Indigo is close to many stops that are needed for a typical industry business trip to Houston. Room and hotel itself look very unique. No way to block out sun in the rooms once it rises, so if you get in late, expect to wake up at 6:30am. Breakfast service staff can sometimes need a wave to get their attention for refills or to get your bill. Food itself is aways excellent. Internet is extremely slow. Business office in immediate need of an upgrade to modern technology, XP is not acceptable any more. Gym is fine, could use a few more exercise mats. A guest self-service laundry would be nice too, since many of us are stopping in Houston on the way to another final destination for a few days. Many of the front desk staff are very personable, and you can't beat the location, so just a few tweaks would make it a great stay.
Nice Setting
Bytxukski
10 octubre 2014
Very nice pleasant and calm setting while being in the heart of the Galleria area of Houston.
Excellent workout facilities and wonderful breakfast.
Fantastic hotel
ByBrock36
06 octubre 2014
I have stayed here on multiple occasions with my family. The suite is fantastic, clean, roomy, and the kids love the all the colors. real close to the galleria, so if you have kids expect many days there. the staff is great, food is great, beer is cold. I have absolutely no complaints about hotel at all. This is not a complaint, just a observation, but the wi-fi is hit and miss, but no way, shape or form a deal breaker. will stay here again every time I need a hotel in that area.
excelente ubicacion
Byurologo53
26 septiembre 2014
la atencion personal es excelente, en muy bue estado sus instalaciones, , su ubicacion es muy adecuada para ir de compras al galleria