由于长时间无操作,您的会话将在5分钟内0秒后过期。 保持登录状态
您的会话已过期。请 登录 您的账户

Candlewood Suites Elgin NW-Chicago

1780 Capital Street

Elgin, Illinois

60124

United States

入住:3下午

退房:12下午

最低入住年龄:21

在线预订或
电话预订

Elgin NW-Chicago 1780 Capital Street

优越礼遇尽在官网

  • 最低房价保证

    当你通过官网直接预订,可获享房价优惠礼遇。如果您在其他地方找到更低价格,我们会立即将价格调至该低价并赔偿您 5 倍 IHG® Reward Club优悦会积分(最高不超过 40,000 点) - 美好旅程,怎能为房价所扰?

  • 在线预订保证

    我们将保留您的预订。

  • 不收预订费!

    直接通过我们预订客房将不收取任何预订费用。

  • 数据隐私和网站安全

    IHG 认真看待并努力保护您的隐私。我们会对您提供的所有个人信息加密并保证安全。

宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
86%
推荐此酒店

整体体验

4.2

基于 37 评论
86%
推荐此酒店

Ratings Breakdown

37评论

  • 5 星级
    21
  • 4 星级
    7
  • 3 星级
    4
  • 2 星级
    4
  • 1 星级
    1

Neutral for the most of it

By

2022 七月 23

Room is newly renovated. Showed a couch in the room on photos but there isn’t one. AC doesn’t feel as cool as it claims and shuts off during middle of day if you’re gone, so you come back to steamy room! Appliances were great! Bed was great! Worst part for me, it’s been over two weeks and I have not gotten my security deposit back. Not because of an issue, just that they haven’t released it and it is still pending/being held. Cannot get ahold of anyone in the hotel.

阅读更多
收起

Poor Management

By

2022 四月 12

The staff in this hotel is poorly trained. It should not take 30 minutes to get check in. Person at the front desk did not know what he was doing and searched for the manager while guest were waiting. It appears this hotel is short on staff as the person at front desk was also working in the rooms. Wrong room type given to me. Body wash and body lotion were mislabeled. No hair dryer in the room. No one at the front desk - sign indicated they were working in the rooms. Could not get receipt at check out. Manager promised to compensate me but did not. As Spire member I stay in many IHG hotels. This one damages the brand name. Will not stay there again.

阅读更多
收起

WEDDING

By

2021 九月 27

ONE OF THE BEST STAYS I HAVE HAD RECOMMEND THIS PROPERTY TO EVRY ONE I KNOW THANK YOU AND YOURE STAFF FOR ALL THE HELP THEY GAVE ME

阅读更多
收起

Staff was great and very accommodating.

By

2019 十二月 23

When I arrived the room smelled a little musty and the carpet was very dirty, I was going to be a guest there for a while so I asked the front desk if I could get it shampooed. Scott was very nice about it and got it shampooed right away. The rooms are roomy but are in very bad need of updating. I have read about people liking the bed so maybe I had a different mattress because It was not comfortable at all, it was just the old fashion basic kind of spring mattress, no pillowtop, just that shinney light blue material, thin spring mattress. I had a small dog and when we went out back to the designated doggy potty area for the first time there was dog poo everywhere and no poo bags. I told the front desk and they cleaned it up and got bags out there right away. I had a good stay but if I went back to the Elgin area I would probably stay somewhere else unless this hotel had been remodeled then I would definitely go back.

阅读更多
收起

good value

By

2014 十月 20

club

nice room, good value. they don't have housekeeping services on a daily basis, but you can exchange your towels and linens as you wish.

阅读更多
收起

Convenient to Interstate Highway and Business Areas

By

2014 十月 18

club

Choosing a stay near the Interstate Highway, between family members in the Chicago land area was convenient. Was a little tricky initially finding the suites in the business area the first time, but after that, piece of cake. Loved that we could cook our breakfast in the morning before heading out for daily adventures. That was one of the main reasons for choosing the Candlewood Suites. The staff were great, the few problems that we initially had were taken care of immediately. Would totally recommend staying at the Candlewood Suites.

阅读更多
收起

Nice place but maybe not so nice

By

2014 十月 16

club

Room was very spacious and nice except for stains on carpet.Staff was very accomodating of my one day early check in. Staff was not very understanding about how inconvieinient check out day is with no working elevator (broke the night before I checked out and was not fixed by morning).Other customer complaints heard in lobby were met with the same derision.

阅读更多
收起

Excellent stay

By

2014 十月 15

platinumelite

The staff was friendly and the room was clean, bed comfortable.

发布人HotelStaff
2014 十月 17
Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thanks Again, Hotel Staff
阅读更多
收起

Great stay

By

2014 十月 12

platinumelite

Front desk employee very friendly. Very convenient location near the interstate and good sound proofing for a quiet night sleep.

阅读更多
收起

Great hotel if you can find it

By

2014 十月 09

platinumelite

Hotel was great, new and clean but hard to find. The kitchen amenities were excellent, great for cooking and had everything I needed.

阅读更多
收起

Bad Manager

By

2014 十月 02

platinumelite

The manager, Mahendra, has no people skills. We arrived at the Candlewood, Elgin, and Jamie, who was at the desk started to check us in. A guy came in AFTER us and the manager, Mahendra, came out to assist him. When we were done checking in Mahendra instructed Jamie to give the other guy a room before us even though he arrived AFTER we did. Jamie apologized to us and told us she did not know why Mahendra told her to assist the other guy first. What kind of nonsense is this!!!!

发布人HotelStaff
2014 十月 06
The Gail Dunteman from hotel talked with guest and hopefully we can make it up to him on the next trip to our area. He has no futher question/issue.
阅读更多
收起

Great stay

By

2014 九月 25

club

This hotel has always amazed me. We first stayed in May of 2014 and again Sept. 2014. We are looking forward to our next stay in May of 2015!

发布人HotelStaff
2014 九月 29
We know that you have a lot of choices when it comes to hospitality venues and hotel stays. We appreciate that you chose the Candlewood Suites Elgin NW for your current visit and provide the feed back.
发布人HotelStaff
2014 九月 29
We know that you have a lot of choices when it comes to hospitality venues and hotel stays. We appreciate that you chose the Candlewood Suites Elgin NW for your current visit and provide the feed back.
阅读更多
收起