Avaliações de hóspedes
Todas as avaliações e classificações que recebemos são verificadas para garantir que apresentamos apenas as informações fornecidas pelos hóspedes que realmente se hospedaram no hotel.
95%
Recomendar esta propriedade
Experiência global 4,6
95%
Recomendar esta propriedade
|
Abrir galeria
Holiday Inn Express & Suites Charleston NW - Cross Lanes
410 New Goff Mountain Road
Cross Lanes, VIRGÍNIA OCIDENTAL
25313
United States
Charleston NW - Cross Lanes 410 New Goff Mountain Road
Distância do aeroporto
Faça a sua reserva connosco, com vantagens
- Garantia do Melhor Preço
Quando efetua as reservas diretamente connosco, prometemos-lhe que terá sempre o preço online mais baixo. Se encontrar um preço melhor algures, o mesmo será igualado por nós e dar-lhe-emos cinco vezes mais pontos do Rewards Club da IHG®, até ao máximo de 40.000 pontos, para que possa concentrar-se na sua estadia e na sua carteira.
- Garantia da reserva online
O seu quarto está garantido.
- Sem taxas de reserva!
Não cobramos qualquer taxa de reserva quando faz reservas diretamente connosco.
- Privacidade de dados e segurança do website
O IHG leva a sua privacidade a sério e trabalha para proteger o cliente. Todas as informações pessoais fornecidas são encriptadas e protegidas.
Great Service
Bysabb88
agosto 19, 2021
Thoroughly enjoyed our stay! Staff was awsome and very nice. Room was spacious and very relaxing.
Very Comfortable, large room, very clean
ByMountaineers2
setembro 16, 2019
We've stayed in several hotels in the last 3 yrs and this was by far the best in those 3 years, including the MGM Grand in Vegas and Orlando convention hotels.
We'd originally booked a regular king-sized room as we usually do. When Emily from the front desk called the day before our arrival and asked if there was anything they could have ready for us in our room I asked for extra pillows. We chatted a few minutes and I explained this was to be a birthday get together with family for my husband's 60th. She upgraded us to the king-size with the jacuzzi tub. It was very thoughtful.
The bed was very comfortable for me, a little on the soft side for my husband, but still comfortable. Actually felt larger for some reason. Linens were crisp, not scratchy, and smelled clean. No fluffy smells.
The room was very clean, well-appointed and I really liked the bathroom size as well as the J.R. Watkins set up in the shower.
Breakfast was ok. The coffee was good. The egsgs/omelettes-not a fan. I'd have liked to have added regular oatmeal w/ fixings as I have found at a BW. I'd suggest a bananas and not just oranges-easier to eat and grab and go.
The set up flows nicely, enough room between the tables and the gentleman that maintained the bar was very cordial.
Friendly staff but no room service
Byshortman1
outubro 21, 2014
I spent two nights and my room was not cleaned on the second day. No fresh linens and bed was not made.
Overnight stay
ByW.D.M.
outubro 17, 2014
Excellent hotel, reasonable price, convenient location.
Pleasing and comfortable
Bydjeane
outubro 16, 2014
The hotel was clean, comfortable and worth the price. Stayed in Charleston on my way to Virginia from Ohio. I choose to stay again on my return trip because my stay at the hotel was a pleasant one and a good value.
ready and alert staff seemed to carry over to other guests
By12grand
outubro 15, 2014
we didn't come in contact with a lot of staff, but of those we did, all seemed happy to work there. Earlier, I mentioned the front desk clerk, and then there was the lady doing the breakfast buffet. Not only friendly, but non-stop with cleaning, replenishing, and non-stop greeting and making everyone comfortable and satisfied. Even the housekeeping staff, just arriving, were fresh, alert, and so friendly.We hope to frequent Holiday Inn Express more often.
Great Service
Bycarrie1433
outubro 15, 2014
Everything about the visit was excellent - staff, rooms, service. Would definitely come back and recommend to all my friends and family.
uncomfortable bed
Bysofty1
outubro 15, 2014
Bed was too mushy for sleeping. It took me by surprise considering the overall quality of the hotel. I spent the night sleeping on couch cushions laid out on the floor. Not my idea of a great way to celebrate 56th anniversary. However, my wife was able to endure the softness of her bed and got a good night's sleep.
Clean and modern place to stay
Bylisann16
outubro 13, 2014
Great location - near restaurants and highway. Was very impressed with modern and cleanliness of this location.
great stay
Bykhwork
outubro 12, 2014
new IH with the expected good quality and clean rooms. The only issue is the lighting in the bath is not as good as other IH locations we have stayed, very modern fixtures but they just did not light up the bath for shaving or my wife to get ready. they did have a nice evening reception for the guest, nice added bonus.
Good value, location and facility
ByService Tech
outubro 12, 2014
This HIE is definitely a good one. Have been to others that were usually just OK, but this one well exceeds that. The staff was tremendous and very attentive to our needs. Here 3 days and they were always welcoming and interested in helping. Rooms were large and accommodating (king suite - worth the price difference!). Found a little hair in the bathtub, but that tends to be the case most places I've been. Otherwise rooms were very well kept. Lobby clean and well lit. Coffee was always ready and decent. Gym and pool looked nice but didn't get to use them. Water is $2.00 a bottle which is silly to me, so stop by Walmart on your way (just up the road). For us, this is a good location close to where we were working. GPS couldn't find it, but the highway signs will guide you in (right behind Golden Corral - you gotta watch for the sign) Didn't find any epic food nearby, but only ate out twice (golden corral and Fridays).
Obscure and Unmarked Location
BySue3754
outubro 10, 2014
We had been driving for several hours and wanted to stay at a Holiday Inn Express. Stopped in Huntington, WV at Holiday Inn to inquire about an Express on our route. They checked availability in Cross Lanes and we got directions from them. When we got off the exit, we could not locate the motel. After driving in circles, we stopped to ask directions. It was less than a mile away. We still could not see a sign or the motel. Stopped a second time for directions and finally found the Holiday Inn Express.
My husband was upset that we didn't just stay at one of several other chains at that exit. The complete lack of signage resulted in difficulty finding the model and mood of the trip/evening as a result of this was unpleasant.
The clerk at the desk apologized and said it was their biggest complaint. Yes, I saw a sign on the interstate indicating a Holiday Inn Express at this exit but no directions. I can't image investing in this new property but leaving it unmarked.