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Candlewood Suites Reading
55 South 3rd Avenue
Reading, PENSILVÂNIA
19611
United States
Reading 55 South 3rd Avenue
Distância do aeroporto
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Stay Away | One of the worst experiences
Bycurtis34
novembro 29, 2021
One star is too high. Place wreaked of weed. Hallway was like walking through a cloud and the room was not any better. There were people yelling in the hallway and stared us down till we got to our room. Windows were left open probably to air it out. We asked to have our room moved since we didnt want to smell weed all night, us or our kids. They moved us to the bottom floor, which smelled a little better, but was right above the entrance to the below ground parking, so every headlight would beam right into the room. Throughout the time, a police officer sat in the parking lot monitoring the area. We decided to leave and not stay. The front desk was unapologetic about everything and told us that the managers do not work on the weekends and call Monday and the manager would take care of the refund. We called Monday and the manager refused to give a refund because they moved us to another terrible room. She was extremely rude and also unapologetic. She said they weren't responsible for any of the complaints we had.
I wouldn't recommend this place to anyone. There are plenty of other hotels in the area that are much better. This place wasnt even much cheaper either but it is a complete waste of money. I honestly have no idea how they have good reviews....
Leaves Much to Be Desired
ByWLNorthfork
setembro 21, 2021
Candlewood Suites is on the lower end of the IHG brands and I know that going in. Chose to stay here because the price was good and sometimes you just take a chance based on reviews. The whole place is a bit run down and not “dirty” but just not up to par. Our room was not ready at 4:30 - no biggie - everyone is short handed these days - we went out to eat. When we checked in, the room smelled heavily of cigarette smoke and the room just wasn’t properly clean. Floors were a bit sticky, dirt in corners and on edges, couple tables were not wiped down, etc. We asked for another room, but apparently none to be had. We stayed the night and were happy to leave in the morning. The gal at the front desk was sweet and apologetic, but there is very much a lack of professionalism that you don’t see at other IHG brands. Texting while working, left a soft drink on the counter where paperwork was being done, etc.
Lesson learned - back to HIE or HI - what I’m used to and can always count on.
Also, the Brewery right across the street is a great place to eat!
Bed was ok
Byjimmh
junho 14, 2021
With this being my first time with Candlewood Suites it was Fair.
When we check in and went to are room we found used eye lashes on sofa bed. the kitchen area could have been cleaner. We found a message from candlewood suites saying we clean once a week for 7 day stay. So if you are only staying for a couple of days they dont bring you new wash cloths and towels like other hotels do. We had to ask for new towels and wash cloths for the second day. The room had a odor like someone smoked in the room also.
Comfortable
BySusan from Frederick
maio 20, 2021
I came to Reading for a celebration of life. It was a busy day, so I was exhausted. The room was clean and the bed was very comfortable.
Just a couple minor issues.
I am glad that I brought my Amazon fire stick, as I could not find any TV channels that I like. There was a channel guide on the TV, but it didn’t identify the channels.
The coffee maker is in sore need of replacement. The area that heats the water was filthy.
My stay was for rest, as I traveled on to another family gathering. The rest here was perfect.
I'll be back
ByMisterZ
outubro 17, 2014
This is my go to hotel in the Reading area. Clean inside and out, friendly professional staff and great value for price paid.
Convenient Location
ByNIS_APPS
outubro 13, 2014
The hotel was located in a very convenient location to my worksite. Amenities were available within walking distance.
Great
ByTanara
outubro 07, 2014
The location is not too far from Lancaster, I was there going to Sight and Sound and everything around the play was SOLD OUT. I found this and fell in love. The town is cute and close to everything. The area was safe, the room was great with frig, dishwasher, stove top and microwave. Very nice and I have been to three other locations since this one in different areas. Candlewood forever!!! Well I will try thier sister hotel next. Staybridge suites, I heard great things about them also.
friendly staff and great location
Bycorgimom2
outubro 05, 2014
Great place to stay if you're visiting the area. Staff was very friendly and helpful. Room was very clean and comfortable. It was surprisingly quiet for sleeping. Not far from Sandanter Arena, easy to get in and out of. Best hotel I've stayed in in a long time.
Clean Attractive Hotel
ByDesi58
outubro 05, 2014
Arrived to a well lite parking lot with a fresh appearance. Check in went smoothly. Room was as requested. Very clean and comfortable King suite. The rooms were a nice size and having 2 TV's was nice. There was several chairs at the kitchen table and a big comfy chair
Clean and quiet
ByPCShy
outubro 02, 2014
The hotel is modern and clean. The room was perfect for our needs. Overall rating good value for the area and good location
Antti
Byletseppelin
setembro 20, 2014
Never was a fan of in room kitchen. There must be a problem because of this. During my stay i saw a lot of small ants in room running around cooking area, decided to check out next day and went to Holiday inn.
Great service
ByUGI away
setembro 15, 2014
I arrived very late my first night of check-in. The front desk was very accomodating and had everything ready for me upon my arrival. I must have been the last one as they greeted me by name before I even gave it to them. The room was very clean, and quiet and the bed and pillows were very comfortable. I had a very pleasant experience and would recommend this facility to others.