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แคนเดิลวูด สวีท Pittsburgh-Cranberry

20036 Route 19

Cranberry Township, Pennsylvania

16066

United States

เช็คอิน: 3หลังเที่ยง

เช็คเอาท์: 11ก่อนเที่ยง

อายุสำหรับการเช็คอิน: 21

จองออนไลน์หรือ
จองทางโทรศัพท์

Pittsburgh-Cranberry 20036 Route 19
ระยะทางจากสนามบิน

สิทธิประโชน์เมื่อจองกับเรา

ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
93%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.5

ข้อมูลจาก 32 การแสดงความเห็น
93%
แนะนำโรงแรมนี้

Ratings Breakdown

32การแสดงความเห็น

  • 5 ดาว
    23
  • 4 ดาว
    5
  • 3 ดาว
    2
  • 2 ดาว
  • 1 ดาว
    2

Great option in area

By

ตุลาคม 17, 2557

platinumelite

As a frequent visitor to the area, I have stayed at every hotel on this street and this one is consistently in the top two; you cannot go wrong here. It is also the newest.

อ่านเพิ่ม
อ่านน้อยลง

great stay

By

ตุลาคม 13, 2557

platinumelite

it just felt comfortable !!!!!!!!!!!! great location and lots a amenities close by from shopping to automotive needs

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Business travel

By

กันยายน 27, 2557

platinumelite

Excellent hotel for business. Very comfortable. Will be staying there again in the future.

อ่านเพิ่ม
อ่านน้อยลง

good place, fair value, grumpy clerk

By

กันยายน 10, 2557

platinumelite

good place, fair value, grumpy indifferent clerk.

.

โพสต์โดยCustomerCare
กันยายน 24, 2557
Dear Valued Guest, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving us a feedback. We are pleased to note that you liked our hotel facility. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any shortcomings you may have experienced with our staff. Your comments will help us improve our service and offer a great experience for our guests. We value you as an IHG Rewards Club Platinum Elite member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGCare
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STAY

By

สิงหาคม 20, 2557

platinumelite

GREAT STAY. CLEAN CLOSE TO EVERYTHING, GREAT VALUE FOR ANY OCCASSION.. WILL BE BACK SOON

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Clean, Safe

By

สิงหาคม 19, 2557

club

Very enjoyable and close to my destination, very clean and safe.

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Looking for customer service? Don't go here.

By

สิงหาคม 19, 2557

This hotel experience was TERRIBLE! I contacted the hotel the day before my reservation to see if it was possible to have an early check in, because I was staying at this hotel for a wedding in the area. The wedding was a hour after check in and the hotel was 45 minutes from the venue. I went to check in, when I got to the front desk they said how can I help you? I told her I was checking in and she immediately without looking said that my room was not ready. I then told her that I contacted the hotel and asked for early check in. She rudely stated that there was no notification that it was an early check in and said there was nothing that she could to because the hotel was booked. I then told her that I was not even spending the night in the hotel, I just needed the room to get ready for the wedding and that I was leaving from there. She did not even bother coming up with an alternative solution until I asked her if there were any other rooms available that were not the same type as my reservation, because I just needed to shower and leave. After 10 minutes we got a smaller hotel room. I got ready for the wedding and left 2 hours later. I went to go check out without saying anything their first response was that I couldn't get my money back. I was shocked because they caused such a headache in the first place, they didn't even lower the rate since they put me in a smaller room. They did nothing to try to amend the situation. I was in their hotel for 2 hours tops and I was charged and had awful customer service.

I would not recommend this hotel branch to anyone.

โพสต์โดยHotelStaff
กันยายน 03, 2557
I certainly apologize for the way you were treated during your recent stay, the level of service is unacceptable. As hard as we try to accommodate early check ins, when the hotel was sold out the night before it is simply not possible.
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Great, large, quiet room

By

สิงหาคม 13, 2557

I had never been to a Candlewood Suite before and I was very impressed. The room was large and comfortable. Having a kitchenette was perfect and the free coffee was very decent. My room was in an area that I would expect to be loud, but inside the room it was very dark and quiet. I would definitely stay there again.

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Clean and Comfortable

By

สิงหาคม 06, 2557

We were overall very pleased with our experience at this clean and comfortable hotel where we stayed for one night on our way through Pittsburgh and would recommend to others with families. Rooms were spacious, clean, and beds and linens were comfortable.

Two negatives: We almost went somewhere else because the booking process was terrible. We called the front desk for a reservation and they transferred us instead to a central reservation center. The person there had no idea what hotel we had called for and where we wanted to stay, knew nothing about the hotel or the area, and overall it was a cumbersome and irritating process for a weary traveler. Luckily we ended up being pleased when we got to the hotel and saw the accomodations.

Second is that the smoking area is right in front of the hotel. It was intimidating to walk through a group of people loitering in front of the hotel at night, and through their smoke, just to get to the lobby. It would be better if this were located somewhere else as it is not a good welcome to the hotel.

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Roomy hotel

By

สิงหาคม 06, 2557

This hotel had very large rooms. Would be very nice for a long stay. The only problem I had was for the price a breakfast should have been offered.

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Clean and professional

By

กรกฎาคม 24, 2557

The staff was very professional, and they were proud of their hotel. Everything was very clean!

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Great Last Minute Stay!

By

กรกฎาคม 21, 2557

We decided on the morning of July 4th that we would need to stay overnight in Pittsburgh as we were traveling back from Ohio. My daughter is a dance instructor and was asked to teach a couple of classes on the morning of the 4th. The Candlewood Suites was near the studio and it turned out to be a great idea to book there. The rooms were spacious, clean and quiet. Although they do not serve meals the Market Place shop in the lobby offered items for snacking and meals at reasonable prices. The channel selection on the tv was excellent. Check in and check out was efficient. One thing that I did not like was what I am sure was the odor of the cleaning products. I would recommend changing to a more pleasant smelling cleaning solution. Otherwise I loved the hotel.

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