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แคนเดิลวูด สวีท Richmond North-Glen Allen

10609 Telegraph Rd

Glen Allen, Virginia

23059

United States

เช็คอิน: 3หลังเที่ยง

เช็คเอาท์: 11ก่อนเที่ยง

อายุสำหรับการเช็คอิน: 18

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จองทางโทรศัพท์

Richmond North-Glen Allen 10609 Telegraph Rd
ระยะทางจากสนามบิน

Richmond Airport 12.5 MI/ 20.12 KM

สิทธิประโชน์เมื่อจองกับเรา

ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
79%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.1

ข้อมูลจาก 61 การแสดงความเห็น
79%
แนะนำโรงแรมนี้

Ratings Breakdown

61การแสดงความเห็น

  • 5 ดาว
    37
  • 4 ดาว
    9
  • 3 ดาว
    5
  • 2 ดาว
    3
  • 1 ดาว
    7

Adequate hotel

By

กันยายน 16, 2565

platinumelite

I stayed here for work. The key didn’t work multiple times upon checkin. I had to go back and forth with reception to. Get into my room. There was a cupboard area with coffee. My key did not work for this room and no one as the front desk each morning when I was trying to get coffee. I called the front desk incessantly but no one was available from 6am until after 9 am when t had to be at work. I had to get coffee elsewhere. The elevators were dirty and I would not go back, this hotel is not to the level of other candlewood suites.

Rooms had dust and cobwebs. I will stay elsewhere when in town again for work.

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Not what was expected

By

กรกฎาคม 26, 2565

platinumelite

Employees at check-in were super friendly and helpful with dinner recommendations, very pleasant. As soon as I opened the elevator I knew it was bad. Floor filthy, flooring tore up. Got to room, dingy stinky room. Bed was clean and comfortable though. Won’t stay at this location again.

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Cleanness

By

มิถุนายน 14, 2565

The rooms where nasty not clean. I went to 3 rooms in ten minutes all of them was nasty I took pictures. Overall just dirty no one for the hotel has reached out to me I’ve call serval time .the person working that night tried to help help but the rooms cleanness was out of her control

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Horrible Bed

By

เมษายน 05, 2565

The mattress was WAY past its pull date! It was totally destroyed. It sagged horribly in the middle, was hard on the sides, and squeaked whenever we moved in it, or got into and out of the bed! We discovered this around midnight when we got into the bed to go to sleep, and were too tired to call reception.

Bed Linens: Our bed had neither a blanket nor a bedspread.

Bathroom linens: some were tan/dingy and some were white. The two of us had to share ONE bath towel! We discovered this at 5 am, which is definitely not the time to call anyone to request another towel.

Luggage carts: there were three, but the most useful one was broken! So we had to make two trips with the pie-shaped carts.

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You can't get good sleep at this location

By

เมษายน 03, 2565

platinumelite

This hotel is too close to I-95, only 50 ft away, and the window can not isolate the noise from traffic at night, especially the noise from those semi-tractors. AC unit couldn't stop at setting temperature, and made room cold.
It is a self-service hotel. There was sheets only on the bed. I had to go to front desk for comfort and then inserted the comfort into duvet with my wife. We stayed six nights. Nobody came to provide bathroom supplies and clean towels. I had to either go to front desk or look around for clean staff for supplies.

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Exceptional customer service, great location, Great value

By

สิงหาคม 21, 2562

Great location and great value for the stays. The room was very nice after the renovation.

All staff were very friendly, especially Terrance. Terrance is very professional and helpful. His positive attitude towards customer service was exceptional.

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Good Hotel

By

ตุลาคม 18, 2557

club

Place is very well and good to stay at. Had some issues with the TV where channels would disappear but that was quickly fixed. The only drawback is the stove top is infra-red heating so it does take longer than normal to cook anything, but not a massive drawback. This is a good place to stay for short business trips.

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Nice amenities and quiet

By

ตุลาคม 16, 2557

club

Overall, this counts as one of the top experience in all my hotel stays.

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Stay here!

By

ตุลาคม 05, 2557

club

Great place to stay. Traffic noise on one side isn't great, but beds, pillows and towels were wonderful.

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Very Nice Hotel, but can be noisy

By

กันยายน 18, 2557

This was a very nice hotel and very convenient to the Richmond International Raceway, which was the purpose our stay. However, many of the vendors stayed in the hotel with their large trucks and trailers, which consumed ALOT of the parking lot; parking was extremely scarce because of this. Additionally, the convenience comes at a price: the hotel butts up against the interstate and if you're room is on the backside, it sounds like you're staying on the interstate. If you're a light sleeper, you may want to request a room on the front of the hotel. Aside from these two negatives, however, the hotel is exceptional.

โพสต์โดยHotelStaff
กันยายน 22, 2557
Dear JimAlex, Thank you for being a loyal IHG Rewards Club Gold member and taking time to review our hotel. We are delighted that you rated our hotel as exceptional. However we are sorry for the inconveniency during your stay on a sold out NASCAR weekend. The feed back you provided will surley help us to avoid the similar problem in the future. We look forward to having you stay with us again in the future. Sincerely, Mike Patel General Manager
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no reservation - no problem

By

กันยายน 15, 2557

platinumelite

Walked in on race weekend in Richmond with no reservation. Got a smoking room - clean and quiet! No smells in the corridors, unlike many other extended stay hotels. Great staff.

โพสต์โดยHotelStaff
กันยายน 19, 2557
Dear Amarek, Thank you for taking time out to reveiw our hotel. We also want to thank you for the Five star rating you gave it to us, it means a lot to our team. We are delighted that you enjoyed your stay during the NASCAR weekend and liked our great team. Hope to see you again in the future. Sincerely, Mike Patel General Manager
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Fantastic room setup and friendly staff

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กันยายน 13, 2557

We had been in the Richmond area for a week helping our son and daughter-in-law pack up their house for a move. When all the furniture was moved out, we had to spend one more night in town before heading back to our home in Upstate New York. The Candlewood was close to their 'now previous' home so it only made sense to stay there. We were pleasantly surprised when we got to our room and found such a beautiful set up. The towels were plush, the bed linens soft and everything was so very clean. A very relaxing environment to wind down in after a hectic week of packing. Will most definitely stay in this Candlewood and others as we travel to Florida each year.

โพสต์โดยHotelStaff
กันยายน 16, 2557
Dear HelpfulParents, Thank you for taking time to review our hotel. We are happy that you and your family enjoyed your stay at our property. We are glad that you liked our room set and cleanliness of the hotel. As a team we will love to see you again when you or you family come back to Richmond or passing through Richmond for your Florida trip. Once again thank you for reviewing our hotel. Sincerely, Mike Patel General Manager.
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