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แคนเดิลวูด สวีท Huntersville-Lake Norman Area

16530 Northcross Drive

Huntersville, North Carolina

28078

United States

เช็คอิน: 3หลังเที่ยง

เช็คเอาท์: 12หลังเที่ยง

อายุสำหรับการเช็คอิน: 18

จองออนไลน์หรือ
จองทางโทรศัพท์

Huntersville-Lake Norman Area 16530 Northcross Drive
ระยะทางจากสนามบิน

Charlotte Douglas International Airport 15 MI/ 24.14 KM

สิทธิประโชน์เมื่อจองกับเรา

ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
83%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4

ข้อมูลจาก 41 การแสดงความเห็น
83%
แนะนำโรงแรมนี้

Ratings Breakdown

41การแสดงความเห็น

  • 5 ดาว
    21
  • 4 ดาว
    11
  • 3 ดาว
    1
  • 2 ดาว
    6
  • 1 ดาว
    2

Look for another property

By

สิงหาคม 10, 2564

This was the worst IHG hotel that I’ve stayed in within the USA. I travel very frequently and I will state that this Candlewood needs a complete renovation. The mattress, the bed frame, the carpet, the bathroom and the kitchen need to be updated. The walls are super thin soo you will hear kids screaming and ppl arguing within their rooms. It took 45 mins to check in at 3pm bc there were no rooms ready on the second and third floor.

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Not a great stay... Would suggest

By

ตุลาคม 07, 2557

club

this is a quick snapshot of our overnight stay here;

The hotel was okay, nothing special, simply okay. Our room did not look fresh or feel fresh, actually felt very dated. You know when you walk into a quality hotel you feel it, see it and experience it all at the same time. The bed in our room was comfortable and the pillows were comfortable, however that is about all of the positives I have. The entire room really needed brightened up and simply thoroughly cleaned. Walls were dirty, with dirt marks on the wall in the bathroom as well as behind the bathroom door once it was closed. I did write in my review that the long black hair on the hair dryer hanging on the wall was a sure sign that the room wasn't very fresh and sort of disgusting to say the least. We were only there to sleep from our trip, so it was okay for our needs for the night. I would not recommend this hotel, nor would I ever consider staying there again, sorry to say, but you learn.

โพสต์โดยHotelStaff
ตุลาคม 10, 2557
Dear Valued guest, I wanted to take this moment to apologize about your bad experience here at the Candlewood Suites in Huntersville. We are under the process of new Suite Attendants so they are still in training. However; if you are ever in the area please contact me and I will do my best to make sure next time you have a much better experience here. We value our customers and truly take your comfort and the cleanliness here very seriously. We thank you for your feedback!
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Convenient location but that's about all.

By

ตุลาคม 03, 2557

club

The hotel is convenient to the highway however, parking spaces are very narrow, so watch out of dings from the doors of the cars in the adjoining spaces. Also, plan to take out your own garbage and exchange towels at the front desk, as room cleaning is once a week.

โพสต์โดยHotelStaff
ตุลาคม 06, 2557
Dear valued guest, We are so sorry to hear about your bad experiences here at Candlewood Suites. We truly hope you decide to stay with us again in the future if so, please don't hesitate to contact me and we will work hard to make your next stay most memorable!
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great location

By

ตุลาคม 03, 2557

platinumelite

The room was immaculate and very accessible to businesses. I highly recommend it! G

โพสต์โดยHotelStaff
ตุลาคม 06, 2557
Dear valued guest, We are pleased to know your stay with us was immaculate! Your kind review truly means a lot which shows we have done our job meeting your needs. We hope you will choose us again as your home away from home.
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Not the room I booked

By

กันยายน 24, 2557

club

I booked a smoking room at least a month in advance and did not get the room I wanted. Was put into a non smoking room and was told the hotel was overbooked, that's why I didn't get the correct room. Was not very happy.

โพสต์โดยHotelStaff
กันยายน 26, 2557
We would like to take this opportunity to thank you for choosing Candlewood Suites as your home away from home. I am so sorry to hear about your inconvenience during your stay here! I hope to make things right with you, in the future, if you plan to return to this area, feel free to contact me directly. We will do our best to better accommodate you! I look forward to hearing from you soon.
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Comfortable bed and great service, but poor Internet

By

กันยายน 23, 2557

club

The perfect hotel for smokers. pet lovers and all guests. But if you need an Internet for Business be prepare to slow one.

โพสต์โดยHotelStaff
กันยายน 26, 2557
We are glad to hear you enjoyed your stay here! Thank you so much for your feedback! Hope to see you again in the future!
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Good location

By

กันยายน 06, 2557

Its a tricky area on how to get into the hotel location due to street flow. Front desk is very friendly and helps with all needs. Rooms are spacious with all amenities.

โพสต์โดยHotelStaff
กันยายน 16, 2557
Dear Chevilletb, Thank you for your posting on your recent stay at our Candlewood Suites. I hate that you found the entrance to the hotel not as friendly as you prefer, it can be a little tricky sometimes. I am so glad to hear you found the front desk friendly and attentive to your needs, we strive hard to make all our guests feel like they are at home. Also, I am pleased you found the rooms up to par with your standards and we had everything you need. Please feel free to reach out to me in the future if I may be of assistance. Brett Hicks Director of Sales
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Reservation was wrong

By

สิงหาคม 24, 2557

The staff at the hotel was great. They always are. But the reservation on you site said they had a non smoking room but when I arived just minutes after making the reservation on your site they only had smoking rooms.

โพสต์โดยHotelStaff
สิงหาคม 28, 2557
Dear Bink86, First let me say thank you for staying with us each time you are in our area. Also, we really appreciate the feedback. We appreciate you pointing out what we are getting right as well as areas we have opportunity to improve. Allow me to apologize for the confusion on the room type. I am not sure exactly what caused this issue for you, but I can image it was very frustrating to book a room and find the room you are provided is not the one you reserve. I have also had this happy to me at another hotel and it is an inconvenience. Hopefully our wonderful front desk team was able to somehow make this up to you when you checked in. Please feel free to reach out to me directly in the future as I can verify you will be getting the room you are requesting. Thank you again for your feedback and I hope you have a wonderful day. Brett Hicks Director of Sales
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Great Hotel

By

สิงหาคม 12, 2557

The staff is great. The are very helpful and extremely curtious.

โพสต์โดยHotelStaff
สิงหาคม 15, 2557
Dear Bink86, Thank you very much for taking your time to provide us with feedback on your recent stay. We are so happy you found the staff great, helpful and courteous. Our team does the best job they can to represent our property and the Candlewood Brand. Please reach out to me directly if there is anything I can do for you in the future. Thank you again! Have an amazing day! Brett Hicks Director of Sales
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Clean and affordable!

By

สิงหาคม 09, 2557

Stayed one week during my relocation to Charlotte. Chose this facility due to its proximity to my work and the price. Was pleasantly surprised at the excellent quality of the hotel and the attentiveness and efficiency of staff. The suite had a full size refrigerator, microwave, cook top and dishwasher. Also included necessary cooking utensils. The suite was immaculate ( I am very picky about clean hotels) and the bed was comfortable. There were some upgrades in the suite. The cabinets in the kitchen and bathroom were dated, but in good shape. Very convenient to shopping, restaurants and I-77. Three or 4 restaurants close enough to walk. Very enjoyable stay.

โพสต์โดยHotelStaff
สิงหาคม 12, 2557
Dear New to NC, First off, Welcome to Charlotte. I am a native and I can not think of a better place to live and work! Secondly, thank you for your feedback regarding our property. I am so glad we were able to surprise you and provide you with the quality and service that you deserve. We are very fortunate to have such a wonderful property, team and location. We are about 14 years old, but our team works diligently daily to keep the property in great condition. Thank you again for your comments and we hope if you have a need in the future you will consider us. The best compliment we can receive is a return or a referral from a past guest. Please feel free to reach out to me directly if I may every provide assistance. Have an amazing day! Brett Hicks Director of Sales
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Lake Norman

By

สิงหาคม 07, 2557

club

Overall good property and close to restaurants. Clean rooms and hallways.

โพสต์โดยHotelStaff
สิงหาคม 09, 2557
Dear Pondog, Thank you for taking the time to provide us with feedback on your stay. We are glad to hear you found your stay comfortable and clean. We are also glad to hear you found the variety of close restaurants to your liking. We look forward to your next stay. Have an amazing weekend!
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Excellent staff

By

สิงหาคม 04, 2557

platinumelite

The entire staff was verry friendly and helpful. The manager Brett went above and beyond to make sure I was able to handle my business in the area over a 12 week period. Huntersville is a great area to stay when working in Charlotte and Candlewood suites was quiet and comfortable.

โพสต์โดยHotelStaff
สิงหาคม 06, 2557
We are delighted to hear you enjoyed your stay with us. Our staff takes pride in providing excellent customer service to meet our guest's needs. I greatly appreciate your feedback! Thank you so much for choosing Candlewood Suites. Hope to see you again. Thank you, Toni Williams General Manager Candlewood Suites 16530 Northcross Dr. Huntersville, NC 28078
โพสต์โดยHotelStaff
สิงหาคม 06, 2557
Dear Anonymous Traveler, First let me say we really appreciate you taking the time to provide our team with your feedback. Our team works very hard to make sure that every guest has a positive experience and we do everything we can to assist in any way possible. I am please how comfortable our team was able to make your stay and that you were able to handle everything you needed to while here. Huntersville is a wonderful area and we hope to see you again the next time you are in our area. Please feel free to reach out to me directly with any needs you may have in the future. Thank you again for your time and remarks. We hope you have an amazing day!
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