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洲际 Dar Al Hijra Madinah

Dar Al Hijra Madinah洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
79%
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整体体验

3.9

基于 150 评论
79%
推荐此酒店

Ratings Breakdown

150评论

  • 5 星级
    70
  • 4 星级
    34
  • 3 星级
    17
  • 2 星级
    15
  • 1 星级
    14

Very bad experience even after the check out

By

2022 九月 20

platinumelite

We received low quality upgrade with bad smell room and we had to change rooms twice and it took us more than 2 hours.
After checking out, an amount was deducted without any communication or explanation.
The staff were not aware of club members benefits and features.
The customer support was just stalling without any cooperation.

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Needs whole refurbishment

By

2022 九月 16

platinumelite

I’m a globalist in X and Golden in Y Really I received treatment better than what I faced in this time at Madinah I asked for upgrade to suite but the front desk guy but he only offered deluxe room … clean and furniture of the room wasn’t that much good .. I paid 50 SR for parking

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Excellent customer service

By

2022 九月 09

Excellent service from checkin to checkout.
Staff went out of they way to make my stay comfortable.
I was upgraded to a spacious suite .
I Reqested an extended checkout and I was accommodated immediately.
Thanks to the darul Hijra madinah team

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Hotel review

By

2022 八月 10

platinumelite

Lots of noise coming from the contruction opposite to the hotel.

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My best visit to Madina

By

2022 八月 02

club

It was good stay and also good staff I recommend this hotel, but if they can improve in breakfast and the bed it will be better.


Thanks..

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يرحى التركيز على النظافة

By

2022 七月 12

الفندق بشكل عام جيد ولكن الاقامة المره هاذي سيئه اخذت جناح ملكي والاسف النظافة جدا سيئه يوجد ملابس وريش حمام تحت الكنب ووسخ ، وسيفونات الحمام غير صالحه والمراوش غير صالحة
لمعلومات اكثر يرجى الاتصال

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Disappointment

By

2022 六月 20

club

My experience with this hotel was a total disappointment. I never expected that this is considered an IHG hotel. There were so many problems with the property that should never been there. I never complain about minor issues as I mostly be booking an IHG hotel for Bussniss travels, and I might reconsider others after this experience. First, as I entered the floor of my room the smell of the recently painted walls gave me a headache that lasted for both days of my stay. The smell was so strong it even made me have problems sleeping. Also, the bathroom door cannot be locked as I believe something is stock there and I had to leave it open when showering and that felt uncomfortable. The room AC was not adjustable as the control unit was not working, it is either you turn it ON and freeze, or turn it OFF and feel the worst heat of the summer. I had the worst business trip and I told the staff upon leaving about my experience, but I think you do not care.
I am very disappointed of IHG, and I am reconsidering booking hotels from you.

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Excellent hotel

By

2022 六月 15

platinumelite

This is my first stay at Inter on Dar AlHira, I used to stay at the other Intercon “Dar El-Iman” but this hotel has a better rate so I gave it a try. And I am glad we did. My wife and I had amazing stay. Everything was perfect from the warm welcome at the entrance to Eman at the front desk, Sadek at the restaurant and Fadl from housekeeping. A real dedicated and friendly staff.
Hotel is about 400 meters to Haram, very spacious room, well lit, comfortable and Very clean.
Excellent breakfast buffet with so many varieties for different tastes. Room service is efficient and tasty.
Over all everything is excellent and definitely will come back “in Shaka Allah”. Keep the good work.

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Staff was friendly

By

2022 五月 23

club

Thank you Fatin at reception for making my stay easy and comfortable. It helps plenty when reception make the effort to ensure the guest is feeling comfortable so my next stay biscuits for you from England.
Room was spacious and clean with close proximity to amenities.

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Great hotel with friendly staff

By

2022 五月 18

This hotel has maintained its standards.
My room was upgraded at checkin and I was given complimentary breakfast (perk of being an IHG Diamond member)
Housekeeping and breakfast was good .
Rooms are spacious and finishes are good.
I will highly recommend and I’ll definitely be back

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Bathroom cleaning

By

2019 十月 14

Bathroom not cleaned properly. Towel also old. Need improve the service

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Noise

By

2019 九月 28

I did not sleep well. There was sound from outside road.

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