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洲际 墨尔本里奥多洲际酒店

墨尔本里奥多洲际酒店洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
推荐此酒店

整体体验

4.5

基于 516 评论
93%
推荐此酒店

Ratings Breakdown

516评论

  • 5 星级
    352
  • 4 星级
    98
  • 3 星级
    45
  • 2 星级
    7
  • 1 星级
    14

Very happy with service

By

2022 九月 19

Great hospitality from the staff…amazing room size…

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jimmy

By

2022 九月 02

fantastic hotel always a great place to stay

it’s a real pity that Kishorn is leaving after so many years !!!!

i have known him for 17 years the hotel cannot afford to loose people of this caliber

jimmy young

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It was ok

By

2022 八月 02

It was a very average experience which was not expected from this property.

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Average at best

By

2022 七月 30

Unfortunately this hotel has lost its 5 star feel and the experience was a bit underwhelming. If it wasn’t for my IHG membership benefits I would stay elsewhere. The room was not very private so we had to close the blinds the entire stay, the shower head was also not working properly. House keeping we’re polite and nice to deal with. With the reception staff, the experience was mixed, checking in not the best but the checkout experience was nice. Breakfast was ok.

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Amazing experience

By

2022 七月 21

Truly a 5-star experience at the Intercontinental Melbourne from start to finish. The staff were exceptionally helpful and knowledgeable. They went above and beyond to make our short break memorable. Highly recommend this hotel and will definitely be staying here again. Thank you!

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Great Stay

By

2022 六月 27

I was not able to accompany my wife on her visit to Melbourne from 25th - 27th June, due to work commitments, however on her return back home to Brisbane she informed me she was very well looked after by hotel staff. A lovely check in service team member upgraded our booking to a Premium King Suite with a Collins Street View, which she was very happy with and loved the view, and the room was very spacious.

Also a special mention to a customer service manager - Ravien, who gave great customer service regarding her stay.

We hope to visit again soon.
Kind Regards,
MIchael & Leanne FORSYTH
installationsfluid @bigpond.com

Our Booking Confirmation No was - 41009792

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Sleeping on a Cloud!

By

2020 二月 04

This being my first visit to the hotel I lashed out to include the club international as part of the package. I found the offering in the lounge a little light on in terms of food available and not really value for money. Staff were always pleasant, but I didn’t receive information about the lounge such as when it was open, what was available. My room, any other services or information I would need to know especially since I had never stayed before.

People stay at 5-star hotels for various reasons; some for business, some for a special treat to experience what luxury is like. My reason was to spend time with my terminally ill mother and treat her to an amazing getaway experience. The Intercontinental is a lovely hotel, that has the most amazing comfortable beds you can imagine (this was the highlight) but I found it to be a little cold not in temperature but atmosphere. I felt the hotel was suited to more the business traveler, it lacked feeling and warmth.

On a positive we had an issue with our air conditioning in our room and that was promptly sorted out with a room change that was better than our existing room which I appreciated very much.

The offering for the In-Room dining was diverse and delicious and since it came from the restaurants downstairs I would recommend them as well.

At a 5 Star hotel, I love arriving in my room to see what’s included that makes it so special. Smell the shampoos, see what goodies have been included. 1 bottle of complimentary water between two people is a little stingy, 1 glass in the bathroom for rinsing your mouth, normally it should be two.

Small things matter, like how to operate the curtains, or that turn down service isn’t a guarantee you have to request it, this could be covered off during check in especially if you ask one simple question, have you stayed with us before? If you have, then you know how the hotel works, you know your way around and you know where things are.

It’s an attractive hotel for the right occasion and we did had a lovely stay. Did I mention the beds? they are truly amazing and if I could I would buy one for my mum.

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Awesome Experience

By

2019 七月 02

We were in Melbourne for a birthday weekend and thanks to Intercontinental Melbourne they sure delivered in making it a very memorable time.

At the front entrance we were greeted by the porter and escorted to reception. Checking Inn was a breeze and everyone was so friendly.

We upgraded to a junior suite and the room was amazing with lots of character and very spacious.

The club room as one of the best we have been to and the staff were absolutely incredible.

This will now be a favourite hotel in Melbourne and we can hardly wait to visit again. A massive congratulations to management and staff. We highly recommend this hotel.

Nick

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fdgd

By

2018 一月 02

guidelines

- Avoid making cust guidelines

- Avoid making cust guidelines

- Avoid making cust

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Weekend in Melbourne

By

2014 十月 17

club

Stay Sat 11th Oct to Mon 13th

Upgraded to Cub Room on arrival.
Great room with balcony overlooking inside of hotel.
Huge room, great bathroom, very clean and quite.

Club served great evening snacks and no lack of alcoholic drinks served by very efficient staff. 1st morning had breakfast in downstairs restaurant, good but not great. 2nd day had a wonderful breakfast in the Club. Chef on hand to make any style of egg dish required. Again very capable staff made for an enjoyable start to the day.

Didn't use the Lounge Bar, but it did look very inviting.
Hotel is in the business end of the CBD but was only a short 10 min walk to main shopping areas of the city.

Hotel was very clean throughout. Staff very polite and friendly. My wife and I normally stay in hotels at the top end of Collins street, which is a little better located for shopping and Theatres. However the experience, cleanliness, room size and a better Club. will most definitely have us staying at the Intercontinental when next we visit Melbourne

发布人HotelStaff
2014 十月 19
Dear Maserati1sms1, Thank you for taking the time to tell us about your recent stay with us here in Melbourne. We are glad to hear that you enjoyed your stay and had great experience at the InterContinental Club. Thank you for the kind words regarding our staff, we are glad that their helpful and attentive service made for a memorable stay. We look forward to welcoming yourself and your wife back soon. Kind Regards, Sebastian Germershausen Hotel Manager
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Comfortable bed, spacious room and excellent staff

By

2014 十月 17

This intercontinental always has friendly staff and go out of their way to make your stay comfortable. Rooms are spacious and facilities are great.

发布人HotelStaff
2014 十月 20
Dear janW41, Thank you for taking the time to tell us about your recent stay with us here in Melbourne. We are so glad to hear that you found your room comfortable and enjoyed your stay. Thank you for kinds words regarding our staff, we are so happy that they could assist you and make your stay memorable. We look forward to welcoming you back soon. Kind Regards, Sebastian Germershausen Hotel Manager
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Wonderful

By

2014 十月 16

club

Loved everything about this hotel. So refreshing to have proper 5* service. The staff were lovely too, April on the front desk was very good and lovely to deal with.

发布人HotelStaff
2014 十月 19
Dear jayne2014, Thank you for taking the time to tell us about your recent stay with us here in Melbourne. We are glad to hear that you thoroughly enjoyed your stay with us. Thank you for your kind words regarding our staff, it is great to hear that they could assist you fully and make your stay enjoyable. We look forward to welcoming you back soon. Kind Regards, Sebastian Germershausen Hotel Manager
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