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洲际 巴黎洲际大酒店

巴黎洲际大酒店洲际酒店评论
宾客评论
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88%
推荐此酒店

整体体验

4.4

基于 386 评论
88%
推荐此酒店

Ratings Breakdown

386评论

  • 5 星级
    256
  • 4 星级
    65
  • 3 星级
    35
  • 2 星级
    19
  • 1 星级
    11

Comfortable bed

By

2022 九月 29

club

Great service
Good location
Staff very friendly

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Decepción

By

2022 九月 08

platinumelite

Esperaba mucho más. Sin duda el peor de los Intercontinental en que he estado. La atención es mala, el hotel es muy bonito y la ubicación inmejorable, pero ni café había. No vale el precio que se paga.

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Роскошный отель в самом сердце Парижа

By

2022 八月 09

Удобное местоположение отеля удачно сочетается с роскошными интерьерами. Отдельно хочу отметить чистоту в номере. К сервису, все же, замечания есть. Не могу не отметить неприятный инцидент с услугой по химчистке, которой я воспользовался в отеле (испортили дорогое платье). Но, надо признать, что руководство отеля сделало все возможное, чтобы исправить это недоразумение, предоставив компенсацию. Отдельное спасибо менеджеру Petru и генеральному менеджеру Christophe Laure за участие в решении данного вопроса. Все же, на повышение уровня данной услуги отелю стоит обратить дополнительное внимание, чтобы другие гости не столкнулись с подобным. Обычно, мне, как участнику программы, делают апгрейд номера, но в этот раз, поскольку мы оплачивали проживание бонусными баллами, и отель был полностью заполнен, нам был предоставлен классический номер с кроватью Queen Size. Размер кровати не вполне соответствовал уровню необходимого комфорта. Завтраки в отеле очень разнообразные и вкусные. Обслуживание за завтраком отличное. В Консьерж службе хочется отдельно отметить Sebastian, который потратил свое время на то, чтобы помочь найти моей супруге то, что ее интересовало в индустрии красоты. В целом, впечатления об отеле хорошие, порекомендуем друзьям и знакомым.

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Great Hotel

By

2022 七月 26

As always, great place to stay. Recommended to friends.

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Great Place

By

2022 七月 26

i enjoyed my stay and i will recommend it to my friends

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Enjoy the Luxury

By

2022 七月 10

From the check in until the check out every single staff member is making each guest stay unforgettable and comfortable including the Hotel General Manager himself Thank you very much for welcoming me and my family and make our trip to Paris in le grand unforgettable

Looking forward to stay again in this lovely Hotel

Best Regards
Ahmad Al Bin Ali

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Gutes 5*Hotel aber nicht top

By

2022 六月 10

platinumelite

Das Intercontinental Paris Le Grand ist ein gutes 5* Hotel. Im Vergleich mit Leading Hotels of the World, ist es in Ordnung bis gut - aber es gibt schon Unterschiede. Beim Empfang & Concierge sowie im Bereich der Reception sind zu wenige Mitarbeiter eingeplant, sie können nicht den Service eines Top Hotels erbringen, das ist schade. Die Lage und die Anbindung zu vielen Sehenswürdigkeiten ist TOP. Vielen Dank für das Upgrade, darüber habe ich mich sehr gefreut.
Herzlichen Dank auch für den Champagner, die Erdbeeren und dem Schokoladen Eiffelturm. Die Junior Suite war sehr geräumig, das Bett und die Kissen Weltklasse, das Bad schön renoviert. Ein Minus gibt es für: die Isolation (Strassenlärm) zwischen Balkon und Schlafzimmer ist nicht ausreichend, der Kleiderschrank muss renoviert werden (die Schubladen klemmen) die Lichtschaltung ist nicht durchdacht (einen Hauptschalter mit Karte gibt es nicht). Der Balkon ist richtig dreckig, kann (!) nicht benutzt werden und ist vom Bad aus nicht zugänglich (Türen lassen sich nicht öffnen). Die Club Lounge empfinde ich nicht als exklusiv. Die Speisen waren hinsichtlich Qualität in Ordnung, die Bereiche bei den Getränken immer wieder sehr chaotisch (Sauberkeit, Ordnung), um 12:00 Uhr wird staubgesaugt und als Gourmet Lunch wird 50g Chips und 50g Erdnüsse serviert (die Zeile Gourmet Lunch wurde nach meiner Beanstandung auf der Webseite raus gelöscht). SPA: dieser wird seit Monaten angeblich umgebaut, wann dieser wieder eröffnen wird, weiss niemand. Ich hatte bei der Buchung keinen Hinweis darauf gesehen, aber vielleicht ist es mein Fehler. Das Hotel hatte nach 2-mal darauf hinweisen, den SPA im Nachbarhotel Kimpton kostenlos angeboten, danke dafür. Frühstück im Cafe de la Paix ist in Ordnung, aber im 5* Hotel Vergleich auch nicht besonders (Avocado werden nicht mal geschnitten, einfach um ein Beispiel zu nennen). Das Preis-/Leistungsniveau erachte ich als zu hoch. Wenn man bei den Preisen in der Champions League mittun möchte, müssen die angesprochenen Bereiche deutlich verbessert werden!

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Prestige Suite

By

2022 五月 29

Stayed for 5 days in a prestige suite recently, the staff were terrific and the room was stunning. For a suite the rooms aren’t huge but it’s exactly what you’d expect in central Paris and is on par for size for most of similar hotels. Overall though the hotel was immaculate, rooms beautifully designed and the whole experience made better by all the staff who couldn’t do enough for you. I’d absolutely go back and recommend this to anyone visiting Paris. Great location too, walking distance to the Louvre and the main shopping areas.

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Best hotel I have ever stayed in

By

2022 五月 28

club

My experience was so amazing. This hotel made me love Paris

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Just perfect

By

2022 五月 27

Amazing hotel, amazing experience, the view of the opera it’s just perfect

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Beautiful hotel, excellent staff, wonderful stay

By

2022 一月 16

I stayed here with a family member for the first part of our trip to France around the New Year, and staying here really set the standard for other hotels! The hotel is beautiful and well-decorated, the staff are very pleasant and helpful, the room was spacious (especially for Paris!), and the housekeeping was excellent. My French isn't the greatest (sorry about that), but the staff were more than happy to speak with us in perfectly fluent English, and without reproach for having to switch to English.

Checking in was easy and everything was well-explained to us. Shortly after we checked in, welcome service was brought with champagne, water, oranges, and muffins, as well as a welcome note; later, tea and cookies were brought. The concierge was very helpful in helping my family member and I find a pharmacy to get our EU health passes and COVID testing for our return trip, and on checking out, the staff at the front of the hotel wouldn't let us carry/lift our own bags into the car, insisting upon doing it for us.

This was easily the best hotel stay I've ever had and really set the tone for my stay in France. Thank you!

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Nightmare in Paris!

By

2019 六月 01

platinumelite

IHG should be ashamed having this property as one of their hotels. We only had issues during this stay and nothing pleasant happened at this hotel. From the beginning, we booked this hotel based on the reviews and I have no idea how they were able to get the positive ratings they have.

First, the room we were placed in had a horrible view of the central atrium roof and other rooms. You couldn’t see anything of Paris and being a Platinum Ambassador member who was told that this room was an upgrade from what we purchased, I totally expected more. The second room had a better view, but was extremely hot and humid. This hotel advertises that they have air conditioning, but that is absolutely not true. On our way out the first afternoon (around 4pm), we let the front desk know about the AC and also told them of an issue with the iron. When we got back to the hotel, around 10pm, the temperature in the room was hotter than when we left and the same iron was in the room. There was a voicemail on our phone stating both had been fixed, when in actuality neither was completed. I emailed someone that works in the office of the general manager and she worked the next day to find us a new room. The third room was back to the same view as the first room, which again, was not acceptable. So we go back to the front desk and we speak to a manager and he shows us 2 other rooms. We finally settle on our fourth room and they say the AC will definitely work in this room. It’s better than the second room, but not what you would expect if you have AC in the United States. The only way they can actually cool the room to an acceptable temperature was to put a portable “air conditioner” (see pictures attached), of sorts, in the room that we had to fill with ice twice a day. The hotel knows they have issues with cooling the rooms and say it’s due to the renovations that are going on. I tell them that if they can’t get these issues under control during a renovation, then they need to shut down. No guest should have to go through these types of troubles.

During our first night in the 4th room, we discover ants in the bathroom. They are in the face cloths, on the sink, and the next morning, all over the floor. Again, we tell the front desk of this issue and they do something the next day to get rid of them. When speaking with the front desk, they mention that they know they have an issue with ants, but it usually only happens with rooms that have trees outside of the windows. How is this acceptable at this caliber of a hotel?

On our last night, while packing to leave Paris, I put my backpack on the bed. Ants fell off my backpack onto the bed, likely from where my backpack was sitting on the desk chair. By this time I was completely fed up with this hotel and, with it being our last night, I just waited until the next morning to let them know.

One last thing to note is, there is only a half glass wall that is supposed to keep the water from spraying all over the bathroom while taking a shower. The show head was so calcified that water sprayed everywhere and the little glass wall did not keep the water in the tub. Water covered the floor each time we tried to take a shower and the person I was traveling with fell in the bathroom because of the water.

Please think twice before booking this hotel, especially while it is undergoing renovations. Per their standards, they are ok knowing that some rooms have ants and that there is a massive problem with the air conditioning system during this process. I’m sure there are far better options for the amount of money this hotel charges.

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