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洲际 旧金山马克霍普金斯洲际酒店

旧金山马克霍普金斯洲际酒店洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.4

基于 723 评论
88%
推荐此酒店

Ratings Breakdown

723评论

  • 5 星级
    460
  • 4 星级
    145
  • 3 星级
    62
  • 2 星级
    37
  • 1 星级
    19

Another memorable stay at this truly iconic hotel perched at famed Nob Hill with its many parks, restaurants, and interesting neighborhoods.

By

2022 九月 25

From arrival to the hotel and being met my the bellman which we know each other by name to the check in area at the Diamond elite Royal Ambassador lane where Issa meets me. My favorite suite has already been assigned and ready to check into. After an exchange of many smiles and checking on each other’s families, I head up to the 16th floor. The Mark Hopkins Suite Is stunning as always. Your elegant aptartment for your stay and work. The summer terrace and outdoor terrace are such a nice touch the club lounge on the lobby floor is perfect for breakfast, lunch, pre dinner cocktails, and even dinner itself. Step back into time and relive a glorious past from this icon of yesteryear. The Mark Hopkins. Elegant Nob Hill where amazing restaurants are just a few blocks away.

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Interesting check-in

By

2022 八月 17

club

The stay was okay but my check-in sort of put a damper on my experience. When I checked in they had me insert my card for the pay which was debited from my account instantly but they said it wasn’t. My bank called them and confirmed it was. When I checked out everything was correctly debited by then so the error was on their end. I do feel like they could have apologized or reached out to me after they corrected the error. That’s the only feedback I have but other than that it was nice.

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Noisy, dated junior suite

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2022 八月 02

Avoid room 919, a junior king suite that’s right next to the elevator shaft. Extremely noisy — the bed is next to the wall of the elevator shaft so you can hear the elevators going up and down, and the doors opening and closing. Couldn’t sleep, even with ear plugs. This room shouldn’t be offered as a higher priced suite. Overall this hotel is dated and in need of a major renovation. While the views are incredible and the exterior architecture is beautiful, inside the furniture and fixtures are scuffed and stained, and look like they are from the late 90s. Some staff are extremely friendly and helpful while others are just going through the motions. Come for a drink at the Top of the Mark but stay somewhere else.

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Not living up to its name.

By

2022 六月 16

platinumelite

All rooms need major renovation. Very old and very thin walls. Does not compare to other Intercontinental in other cities.

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FIRST TIME HERE & LOVED IT

By

2022 六月 08

club

We stayed here for the first time and we had a great experience. From the front desk concierge to the Top of The Mark hosts to the bell staff, everyone was amazing! The hotel was beautiful and I cannot wait to be back.
Special shout out to Marcelo (I think that was his name, I’m so sorry if I got it completely wrong) - he checked us in and was kind & welcoming. And thank you Darius at the Top for being so accommodating & professional.

Thank you for providing such amazing hospitality, you wonderful individuals!!

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Chambre médiocre

By

2022 五月 02

Déçu par cet établissement.
Nous avons été mis dans une chambre très médiocre.
Salle de bain pour trois beaucoup trop petite. Impossible de poser une trousse de toilette.
Aucun nécessaire de toilette (coton, lime a ongle, coton tige) disponible en chambre.
Le réceptionniste a qui nous avons demandé une serviette supplémentaire nous a dit « je suis occupé je travail ».
Professionnalisme zéro.
Points positifs :
Emplacement, et qualité du petit déjeuner.

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Rooms were just OK

By

2022 四月 15

My room was very clean, I really enjoyed my experience!

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Not quite what I expected

By

2022 一月 02

The hotel bills itself as a luxury property and that may be so in comparison to other properties in San Francisco. The location and view from our room were terrific. The room was just average, two queen beds and a very small bathroom. The room finishes and furniture seemed somewhat tired, not up to my expectations when I booked. There was also an issue with Top of the Mark during our stay which had limited access due to the Christmas holiday. This was not obvious to me on the website so came as quite a surprise when the only way we could enjoy Top of the Mark was by purchasing their Christmas day brunch at $169 per person plus tip and tax. The restaurant claimed to be sold out; however Anna, a manager, was able to get us a lovely window-side table for two at the last minute.
We very much appreciated her help.

The bottom line is that the room rate was very reasonable for the location and excellent service from the staff. Just temper your expectations.

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You can also upload photos related to the hotel or local area.

By

2017 十二月 20

vYou can also upload photos related to the hotel or local area.

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Avoid making customer service inquiries. Instead visit Customer Care or Co

By

2017 十一月 27

Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay

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comfortable bed and great service

By

2014 十月 19

We had a great stay at the hotel for our niece's wedding. Thank you!

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weekend in san francisco

By

2014 十月 17

We had a great time at the intercontinental- Mark Hopkins hotel. Every time we visit the city we stay there. Perfect location, rooms and service.

发布人HotelStaff
2014 十月 21
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am delighted to read that you had enjoyed another wonderful stay. I will be sure to share your kind words with all of the staff. Thank you again for your review and we look forward to welcoming you back again soon! Warm Regards, David Valencia Front Office Manager
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