 Gästeberichte
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98%
Dieses Hotel empfehlen
Gesamterlebnis 4,7
98%
Dieses Hotel empfehlen
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Outstanding in all categories!
ByDeblar22
16. Mai 2022
We cannot say enough about how much we love staying in this hotel! The quality of service never fails to impress us, from the helpfulness of the front desk staff, to the attentiveness of the breakfast staff and the attention to detail of the room servicing staff- thank you all so much for continuing to make our visits to Manama memorable. We appreciate the quality of service, and would not hesitate to recommend this hotel unreservedly!
Great service
ByKHALID ALOTAIBI
13. Mai 2022
Thanks all teams in hotel
And special mr.Ali and mr. Mostafa The are the best and the are so helpful and always smiling
Outstanding
ByDeeMac22
12. Mai 2022
The Intercontinental Manama champions again! Cannot say enough about this “home away from home.” Professional and friendly staff are what sets it apart- everything is taken care of with willingness and a smile.
Thank you so much! Our visit was very memorable. We will be back!
Home
ByAntonioschatzi
02. Mai 2022
It’s always perfect to stay at intercontinental resorts. Home away from home!!
Best Hotel In Manama
ByAlfarhan
19. April 2022
Whenever I visit Bahrain, the only hotel that I can think of is InterContinental by IHG. The hotel is immaculate and quiet. Also, it's in the heart of Manama souq. The most important thing is the service that the visitor gets from the hotel through the front desk. I would like to mention that Mustafa, is the most helpful, respectful, humble, and polite person I have ever met. Every time I come, I feel regret if I don't see him. He has solutions for any guest request. He never says not allowed or can't be. Also, he always smiles and tries to satisfy the customer without breaking the hotel rules. I came to the hotel this time, and Mustafa was not on duty. The person at the front desk was Umar and unfortunately, he served me unprofessionally. He was not polite. Whenever he asked me questions, he ignored me before I talked by answering the phone calls. He didn't even welcome me when I came to him. I felt offended while I'm checking in. While I was checking in, he answered four phone calls without making the slightest apology or excuse to me, and at the end of those phone calls he forgot my name and he addressed me as if I’m a first-time customer even though I’m Diamond Elite. I decided that my stay in this hotel would be my last stay because of the front desk employee, Umar. After midnight I met with Mustafa, and he absorbed all the negative energy built by the front desk, Umar. I forgot all the checking in pain caused by Umar. I don't have enough words to thank Mustafa for his kindness and ability to change any negative incident into positive energy that satisfies customers. Thank you, Mustafa, and I can't imagine the hotel without you.
Best hotel in Manama
Bymsfarhan
19. April 2022
Whenever I visit Bahrain, the only hotel that I can think of is InterContinental by IHG. The hotel is immaculate and quiet. Also, it's in the heart of Manama souq. The most important thing is the service that the visitor gets from the hotel through the front desk. I would like to mention that Mustafa, is the most helpful, respectful, humble, and polite person I have ever met. Every time I come, I feel regret if I don't see him. He has solutions for any guest request. He never says not allowed or can't be. Also, he always smiles and tries to satisfy the customer without breaking the hotel rules. I came to the hotel this time, and Mustafa was not on duty. The person at the front desk was Umar and unfortunately, he served me unprofessionally. He was not polite. Whenever he asked me questions, he ignored me before I talked by answering the phone calls. He didn't even welcome me when I came to him. I felt offended while I'm checking in. While I was checking in, he answered four phone calls without making the slightest apology or excuse to me, and at the end of those phone calls he forgot my name and he addressed me as if I’m a first-time customer even though I’m Diamond Elite. I decided that my stay in this hotel would be my last stay because of the front desk employee, Umar. After midnight I met with Mustafa, and he absorbed all the negative energy built by the front desk, Umar. I forgot all the checking in pain caused by Umar. I don't have enough words to thank Mustafa for his kindness and ability to change any negative incident into positive energy that satisfies customers. Thank you, Mustafa, and I can't imagine the hotel without you.
My Go To Hotel in Bahrain - 3rd Stay
ByEEMGDL
18. März 2022
This is my third stay at the IC-Bahrain and it has become my go to hotel in Manama. From reception to checkout the service is impeccible, the rooms spotless, and the food exceptional. I would like to recognize Mustafa at reception for his constant attention to detail and genuine concern for my quality of stay. In the lounge Didar and Siyam provide impeccible service and while I don't know his name the morning chef prepares an exceptional breakfast. Finally, the housekeeping team (Raju - I think) keep the room spotless and well stocked also checking if any additional service is required. Superb all around.
Above and beyond
ByFattouh
12. März 2022
As a platinum Ambassador I expected my stay to great and to be treated nicely but Erica (in front desk) made it more special by supporting the whole family with everything they need during our 3 days stay.
Omar Alomary
ByOmar alomary
06. März 2022
Exceptional experience
Excellent service
Room cleanliness is excellent
Special thanks to Mostafa for the great treatment and hospitality
Outstanding, as usual!
Byming362
21. Februar 2022
There are no words to express our sincere appreciation and gratitude to all of the hotel staff at the InterContinental Bahrain who always make our stay so comfortable, enjoyable, and memorable - that we do not want to go home. We have been visiting this hotel for the past several years, and the people there are a primary reason for our repeated return visits, not to mention the great amenities (excellent gym and swimming pool), club benefits, and the comfortable and clean rooms. But it's the staff who are all very friendly, hospitable, and kind that make the difference - not something we usually see at other hotels around the world. It is apparent that they are professional, competent, and passionate about their work and we salute the InterContinental Bahrain’s management for assembling such a great team. Thank you always for making us feel like we are 'returning home' whenever we stay with you. Without hesitation - this is an 11 out of 10 rated hotel!
Thanks IC Regency Bahrain
ByWalidk
15. Januar 2022
Well done. Very much appreciate the excellent service of
Dona Reception
Mohammed driver
Mohammed concierge
Rodrick concierge
Riaz concierge
Super team.
Amazing hotel
ByAhmed Ihg
15. Januar 2022
Amazing hotel and very clean with wonderful staff GYM area and SPA was very good.. All staff in this Hotel did their best to make the guest happy and satisfied ..especially Mr.ABDULLAH Salman in Reservation Department. Thanks very much for him and for intercontinental Bahrain Management.