
Commentaires des clients

Impression générale
3,5
Shopping, dining, and entertainment are just minutes away at The Pinnacle and Johnson City Mall. If you seek an action packed weekend visit the Worlds fastest half mile at Bristol Motor Speedway or take an exhilarating mountain adventure. Explore history and heritage at one of our historic sites such as Andrew Johnson Birthplace or take in a fun filled weekend at one of the many festivals that this town has to offer.
Relax in the spacious suites featuring full kitchens, comfortable work space , living area equipped with high speed wireless internet. Start your day with the complimentary breakfast buffet and finish the day relaxing at our Afternoon Social. Enjoy the indoor pool and fitness facility and take advantage of the free guest laundry facilities. We are conveniently located of Interstate 26 at exit 20.
Impression générale
3,5
Only negative review ever given an IHG hotel
ByIt Just be Me
mai 14, 2022
Arrive for our room and desk was very helpful putting us into a room. We were placed into a ground floor room designated handicap. My preference is clearly stated a room on the upper floors. After entering the room, it was found to be less than clean. When I showed the front desk the photographs they agreed to send someone down to clean the room. I requested to be given a different room and was told that they could not accommodate me. As a result of this I canceled the remainder of my weeklong reservation and moved to a different IHG hotel. It was disappointing to see the staffs unwillingness or inability to even try and adjust my accommodations. I have never requested a room change previously in my many years of using IHG branded hotels. One final comment. The designated smoking area is directly in front of the entrance to the lobby. It’s a very unpleasant area to walk through and should be moved farther away from the entrance. The IHG,“cleanliness guarantee”, sadly failed me on this visit.
This was a Great Stay
ByFrancesG
juin 28, 2020
I'd like to start by saying IHG has an entire portion of their website dedicated to travel advisories during Covid-19 and it should definitely be looked over before booking. As for this hotel this place is brand new and well maintained. We checked in a for a five night stay while we were visiting friends in the area. It was centrally located to their house, but also to so many restaurants in Johnson City. They had the bulk supplies for the bathroom, and the receptionists were all really sweet. The check-in/check-out process was easy and they had sanitizing stations for the cards. I will agree with another reviewer that staff weren't wearing masks, but that was not an anomaly in Johnson City, nobody wore masks. The only con, that wasn't actually a problem for us, was breakfast. As a result of Covid the breakfast menus have been super limited and are grab and go only, which is fine I totally understand why. However, the only options were muffins, a couple of fruit options (bananas/oranges), instant oatmeal packets, and some chobani yogurt. Other IHG hotels had pre-wrapped sandwiches that you could take to your room and microwave and I was disappointed that this hotel didn't offer similar options, but I understand that states have different Covid rules. As stated this wasn't an issue for us because we just bought breakfast stuff and cooked in the room, because it had a full kitchen. Overall, I'd definitely come back and stay at this hotel.