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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
57%
Recommend This Property

Overall Experience

3.6

based on 7 reviews
57%
Recommend This Property

Ratings Breakdown

7reviews

  • 5 Stars
    4
  • 4 Stars
  • 3 Stars
  • 2 Stars
    2
  • 1 Stars
    1

Superb customer service

By

12 June 2022

Superb customer service. Weekend getaway for the kids WNBA GAME… CANDICE PARKER.

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Excellent Hospitality

By

11 June 2022

club

Upon our arrival we were met by 2 exceptional gentleman! One by the name of Ellis and the other by the name of Kelly! They made sure we were well cared for! They provided excellent service and was most professional! This is definitely one of the best IHG hotels we have been to. Also, they not only provide a top notch breakfast but evening social hours! Best experience ever!

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Smelly room

By

06 June 2022

platinumelite

Room smelled moldy and like smoke. Night crew at crown plaza was not very helpful( we were booked at staybridge). No linens for pull out sofa. Had to make 2 trips to get these brought up. Was advised id receive 10000 points for the poor quality room but didn’t even receive the normal welcome amenity points let alone extra points.

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Never staying again

By

23 May 2022

First, I didn’t know they don’t have parking. I soon found out you have to get valet which is $46 plus every time you pull out the parking lot it’sa additional $6. Second the room smelled. Last, there was a loud boom and the air went out so we had to get moved in the middle of the night!! Very uncomfortable.

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We love this hotel!

By

20 February 2020

My fiance and I stayed at this hotel during a Valentine's Day getaway. The room was beautiful, huge, clean and comfortable. We stayed on the 19th floor where we had a breathtaking view of the city of Atlanta. The hotel staff (including parking attendants) and service were amazing. We ordered room service which was very prompt, and the food (salmon with veggies) was scrumptious! We only had one minor complaint during our stay. The hotel was doing some construction near our room causing us to leave the room earlier than we had planned. However, the front desk manager, Daniel, was very understanding and accommodating. He promptly came up with a solution to our satisfaction. We would definitely stay at that hotel again and highly recommend it. Thanks to Staybridge, we now have a great memory for our romantic rendezvous!

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Our stay

By

20 August 2019

Check in time is 3:00pm we arrived at 3:30pm our room was not ready and were told it would be at least 30-45 minutes. We had aquarium tickets for 4:00pm. We were on the 24th floor all night long we could hear horns honking, drag racing cars and motorcycles, sirens so there was no sleep. Could not open the sliding glass door to walk out on the balcony. The ice maker was turned off so we had no ice, had to call for ice and sheets, pillows and blanket for the pull out bed. We had the thermostat on 60 and it still was VERY hot in the room. There was hair in the bathroom shower. To valet park it was $40 per day, $15 if you self-park and were told it was $15 each time you come and go so, we chose valet. NOTE: If anyone valet parks you should request to have someone from valet walk around your car and note anything wrong. The day we left our driver’s side door handle was broken. The staff was very nice.

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Test%20this%20hotel%20review

By

24 July 2017

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Test this hotel review
Test this hotel review
Test this hotel review
Test this hotel review

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