 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
|
Helpful Staff
ByRon133
03 April 2022
We stayed over for a night during a family trip and required staff support. The wonderful staff working that night was right there for our questions and even came to our room to ensure she understood our needs, even though the hotel was full for the night and very busy. The General Manager followed up with us after our stay, very professional and supportive. I would recommend this hotel to anyone. Thank you for such a great stay!
Not a long term stay
ByNoisyHotel
18 March 2020
Upon departure I shared, despite my earlier request, I found the room to be noisy. The hotel representative explained that I was not a long term guest. This is despite that there were very few cars in the parking lot and I am a Spire Elite member.
does IHG only publish positive reviews???
Byshellybelly1
29 October 2019
I wrote a true but not positive review for this hotel which has yet to be published......do you only accept positive review for your future guests to view??
New Owners - Hotel is going downhill quick!
Byshellybelly1
28 October 2019
For years we have happily stayed at this Staybridge Suites in Guelph, Ontario....not ever again!!
New owners, some staff not even speaking English well at all.
We were given the wrong room on the wrong floor upon arrival. A gentleman checking in before us was in an argument wiith the foreign man checking him in....got heated...should have been an Indication on how our stay would go....
The room was filthy that we were reluctantly given and zero was done about it. this same man that checked us in and argued with us and others lied and was caught lying multiple times and his boss did nothing to compensate us at all during our stay!! The hotel is filthy, the rooms, the hallways, the stairways the chairs in the dining room as well as the rooms are disgusting ... we did figure out the reason for the dirty areas as they seem to be catering to construction and road work employees instead of business class long stays...FIND ANOTHER HOTEL IN GUELPH....THIS ONE IS NOT WORTH A DOLLAR STAY.
Excellent
BySnowprob
20 October 2014
I've been here a number of time. Every time it was excellent. I will return again.
Very Quiet
BySlip60
13 October 2014
Rooms are very quiet. Staff is always friendly and very helpful.
My Stay
ByBritanicus99
11 October 2014
My family stayed for a couple days while house hunting in the area. It was clean and comfortable. Swimming pool was quiet and convienient. No hot tub however. That would have been the icing on the cake.
Cozy
Bygeewiz
09 October 2014
And comfortable.
Great place.. to stay and relax for a night.
Great Experience
ByDebbie0419
29 September 2014
Great service and staff. Thank you for a great time.
Modern, Clean and Comfortable
Bymorich14
29 September 2014
We were pleasantly surprised with the layout and cleanliness of the room. All the amenities, including a kitchenette. The staff was very helpful. We would definitely recommend this hotel and hope to return in the near future!
Another great stay
ByAndyman1
16 September 2014
I come to this hotel often and it never disappoints.
Great for long stays and short stays.
Just like home
Byboat man
16 September 2014
I enjoy staying at the Guelph Staybridge because they have a great breakfast that sets the standard.
The staff will meet or exceed all your needs.