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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 86 お客様レビュー
89%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

86お客様レビュー

  • 5 スター
    64
  • 4 スター
    9
  • 3 スター
    6
  • 2 スター
    4
  • 1 スター
    3

Worst Hotel I ever stayed At

By

12月 01, 2021

I have always loved staying at Staybridge hotels because it offers two bedrooms, two bathrooms, and kitchen options for me and my family. However, this is the last time I would spend all that money for a horrible stay. Our rooms were super cold, we called for maintenance who tested the heat and stated that it was working. Mind you, the time that the heater was checked, was during a period when it was not as cold as during the wee hours of the morning. I was cold my entire stay, my children were also cold but we made the best of it.
The straw that broke the camel's back is, after doing laundry, I was heading for the stairs with my son and his best friend( I am a combat veteran and I cant do elevators). Right in front of us was a big pile of dog feces, it was awful. I immediately notified the front desk. There was also trash outside doors for days on end, and our replacement towels were never returned correctly.
On a better note, the front desk attendant and the kitchen staff were awesome. very professional and friendly.

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The staff, the staff, the staff

By

10月 20, 2014

club

I thought this was the best hotel staff of any hotel I have stayed in. So nice, always smiling and accomadating. I would without a doubt recommend this hotel and stay here again. It is also a great value for what you get. Breakfast, Social Hour (with beer, wine, and food), Pool, Fitness center, and free laundry.

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Enjoyable Stay - Great Room - Wonderful Staff

By

10月 20, 2014

club

This hotel is wonderful. Room was clean and comfortable. Provides all the comforts of home, including a DVD player, nice patio with gas grills.

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Nice

By

10月 20, 2014

club

Definitely will use again. My son particularly looks forward to the breakfast and pool.

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Rude Pool man and dirty carpets

By

10月 16, 2014

The pool man was rude and over the top! The carpets in our room were stained and dirty. Our tub would not drain and would fill up when taking a shower. Loud party on first floor was disruptive but was never asked to quiet down. Snacks and drinks priced too high and pantry was out of laundry detergent.

投稿者HotelStaff
10月 21, 2014
Dear Stavey, My apologies for the inconvenience regarding the children in your group not being able to use the pool without an adult present as we have posted children under 16 should have an adult to supervise them. This protects all parties from something terrible to happen. I wish that you would have reported the issue regarding your slow drain the the Engineer Supervisor you spoke with when he was in the pool area that Saturday morning. Thank you for your comments and my apologies for the inconvenience this caused you. Jim Kinane General Manager
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Great suites

By

10月 15, 2014

club

I just love Staybridges! Staying at the Chesapeake-Virginia Beach location was just as great. The variety of food for the social times could have been wider (as with other Staybridge Suites where I've stayed) but the food was good and the service was stellar.

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clean room and great service

By

10月 09, 2014

Nice place. Would have like to check out the pool and or fitness center but did not have the time. We have relatives in the surrounding areas and would probably stay at staybridge again

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Friendly Staff

By

9月 30, 2014

club

First time staying at a Staybridge Suites. The Chesapeake facility was clean, comfortable and the staff was very accomodating. Highly recommend for extended stays.

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nice hotel

By

9月 22, 2014

platinumelite

I would stay here again. The staff was very nice room was up to standards. I did not get a chance to check out fitness room or pool.

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5th trip

By

9月 22, 2014

club

I stay in Staybridges whenever possible. Chesapeake has the friendliest staff and willing to make changes when you need it

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Pleasant purprise

By

9月 16, 2014

platinumelite

We booked this hotel for first time as we had to be at Waterside for meeting and dinner cruise on Saturday. Was pleasantly surprised- front desk staff- room- location- ease of getting to our final destination- local eateries close by and most of all- even though we did not get to use- they have a small theater on site- and popcorn! The staff could not have been any nicer and we were certainly made to feel welcome and even told to come back if we are in area again.

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A TRULY WONDERUL PLACE TO CALL A HOME AWAY FROM HOME!

By

9月 13, 2014

platinumelite

Professional and Friendly Staffs (Except for a guy by the name of Will) He never smiles and he is just not engaging with the guests! He should be pulled from the front desk and retrained on how to deliver "World Class Customer Service for IHG"! Wonderful Sundowner Meals including a wonderful breakfast as always and we must also give a huge Kudos to the kitchen lady named Emerita! She is so wonderfully nice and engaging with all the guest and also very very helpful. She always has a great smile and always in a good mood! She Deserves A RAISE! The rooms are always super clean and comfortable and the housekeepers are so hardworking and they to also deserve Kudos! The maintenance guys are so very friendly and very engaging with everyone! Love this hotel so much! Always a pleasant stay! Thank you Staybridge Chesapeake, VA

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