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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
91%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 58 お客様レビュー
91%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

58お客様レビュー

  • 5 スター
    43
  • 4 スター
    10
  • 3 スター
    2
  • 2 スター
    2
  • 1 スター
    1

Worst IHG hotel

By

6月 29, 2022

All three treadmills were broken. I sent a Amazon package to the hotel and it was never forwarded to me. And I have to send a prepaid shipping label to get my package. They won’t send it to me a home. Don’t stay here.

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Last Night

By

11月 02, 2021

club

Arrived about 8:30pm from a long day of driving. When checking in found out that there was a booking mix up. One queen bed for the two of us. I asked Ali if there was a possibility to get a room with two beds, No, because that's not what your booking says. (The place was empty) OKAY..... I asked if there was linens for the pull out, of course , they are in the closet. Got to our room. VERY small suite. pulled out the sofa bed to get it made. absolutely filthy under the couch. cookies and cereal crushed into the mattress. GRRRR, so brushed all the xxxx off and went to the closet for linens. One flat sheet and one pillow. Went down stair and waited for ALi to come back out from where ever he was. Politely asked for blankets and another flat sheet. No services for tonight, so I followed him to the laundry room for fresh linens. The poor housekeeping must have had a very long day as the laundry was all over the floor.
In addition, bathroom had wall paper pealing off, floor tiles where filthy. Fan over bed, filthy. The room had the air on at 64 degrees? Remote was broken except for off/on or air. Exterior looked updated, don't be fooled, interior needs a good scrubbing and remodeling. This was most likely another hotel at one point. HIE, So not like you!

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Great First Impression

By

2月 27, 2020

As a Spire Elite business traveler that had just spent a long week from Seattle, Los Angles, and to Dallas, it was comforting to be welcomed by the late night (Feb. 21) front desk staff. They were ready with an upgrade and asking the right type of questions about my room preferences. Opening the door into a clean and well kept room made me feel confident that there would not be any "issues" to call the front desk about. The room was just right to setup my business area with a separate (by door) sleeping area. And the refrigerator was perfect for that famous Texas BBQ take outs.
The breakfast menu was enough to satisfy the needs to start a business day.
Based on this first impression, I have already marked it for my next stay in April.

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Great stay at a convenient location

By

10月 12, 2014

club

room was very clean, great location for my business, and the staff was awesome. Stayed for a 3 day trainning session and it was a great stay.

投稿者HotelStaff
10月 22, 2014
Dear RobertA27, Thank you for taking the time to review our hotel. We appreciate your feedback and look forward to your return trip in the future. Best Regards, Billy
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Friendly Staff

By

10月 07, 2014

club

Great place to stay! Friendly staff. Great internet connection.

投稿者HotelStaff
10月 20, 2014
Dear Jenny326, Thank you for taking the time to review our hotel. We appreciate the nice comments and hope to provide you with another great stay in the future. Best Regards, Billy
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Home away from Home

By

10月 03, 2014

club

This hotel is absolutely lovely. We had our own FURNISHED one bedroom apartment suite. When we originally booked, we thought we were getting a queen size bed, but upon arrival it was a California King! Nice little surprise upgrade there!

The entire hotel was just chic and as comfy as ever. While every aspect of our stay was delightful, we flew in from Chicago and did not have time to rent a car so we took Lyft rides everywhere, and I do wish there was some sort of convenient/grocery store within walking distance, but other than that, fantastic! Very calming, not alot of children (which we love for peace and relaxation), and posh.

My boyfriend and I are in our early 30s so we enjoy having drinks during vacation so I also do wish that there was a lobby bar or local liquor store nearby... maybe consider adding a lobby bar for socializing on the weekends..?

All in all, Bravo, Staybridge!

投稿者HotelStaff
10月 07, 2014
Dear ag.butters, It's certainly a pleasure to read your review. We take great pride in the fact that our hotel made your trip to the DFW area memorable. Your sincere comments are truly what we strive to receive from all guest. Thank you for taking the time to send such a great response. Best Regards, Billy
投稿者HotelStaff
10月 07, 2014
Dear ag.butters, It's certainly a pleasure to read your review. We take great pride in the fact that our hotel made your visit to the DFW area memorable. Your sincere comments are truly what we strive to receive from all guest. Thank you for taking the time to send such a great response. Best Regards, Billy
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Mr.C

By

10月 03, 2014

club

My recent stay at the Staybridge Suites DFW airport was one of the best experiences I've had in awhile I highly recommend this hotel.

投稿者HotelStaff
10月 07, 2014
Dear Big Pat, Thank you so much for your review and compliments. I'm extremely pleased we could provide you with such a memorable stay. I hope we can be of service to you on your future travels in our area. Best Regards, Billy
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Staybridge Suites® Dfw Airport North

By

10月 02, 2014

This hotel looks nice and have many cool amenities (pool, BBQ, fitness, cinema like to watch football games).
The location is great too (near many stores and restaurants).
The only issue I had is the level of noise coming from the guy next door who liked to watch TV at 5:00AM !
It looks like walls are very thin.

投稿者HotelStaff
10月 07, 2014
Dear jobijoba, I appreciate you taking the time to review our hotel and leave several nice comments. However, I apologize for the excess noise you experienced during your stay. Please keep us in mind on your return visit to the DFW area. Best Regards, Billy
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Very attentive staff

By

9月 28, 2014

platinumelite

Overall the experience is good at this hotel, The water pressure is lacking, so I recommend bringing a mirror for the shower, as shaving in the sink is next to impossible, given the water pressure.

投稿者HotelStaff
10月 07, 2014
Dear jlawson58, I appreciate you taking the time to review our hotel. We strive and make it our goal to provide excellent service and accommodations. I apologize that we failed to meet your expectations with the water pressure in your room. I have addressed your concerns with our management company to insure that your future visit to our hotel is without issue. Thank you for choosing our property. Best Regards, Billy
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Excellent Stay

By

9月 24, 2014

club

Nice property, excellent service by staff. Some wear and tear in the rooms but overall still very nice. Was woken up in the middle of the night by another hotel patron speaking very loudly (apparently in room next to us) so walls are a little thin. But overall I would stay here again in a heartbeat. Very pleased with the value and spaciousness of rooms.

投稿者HotelStaff
10月 07, 2014
Dear JRJONES90, I appreciate you taking the time to review our hotel and I sincerely apologize for the noise issue you experienced during your stay. Please give us another visit on your return trip to the DFW area. Best Regards, Billy
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comfortable bed and great service

By

9月 19, 2014

Wonderful overall! I was surprised at how nice the whole hotel complex was. I used the fitness room, business center, enjoyed the evening happy hour, and finished up my stay with breakfast.

投稿者HotelStaff
9月 22, 2014
Dear Shaylyn, Thank you so much for your compliments. I'm glad we were able to serve you during your short stay in the DFW area. I hope we can be of service to you on your future travels in our area. Best Regards, Billy
投稿者HotelStaff
9月 22, 2014
Dear Shaylyn, Thank you for your review and the nice comments concerning our hotel....it was our pleasure to serve you. Please reserve with us again on your next trip to the DFW area. Best Regards, Billy
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A great hotel and a great location with many interesting places to see

By

9月 16, 2014

club

The hotel is very nice with many features such as a small movie theater and free laundry service which it is very impressive. The downside in the bedroom suite is very small due to a very small narrow space between the bed and the wall that should move against to the night stand instead so that we can walk easily to the bathroom. Also, the bathroom door is too big and too close to the shower making it awkward for a customer to enter. It is a serious safety issue that needs to address. The sofa was not very comfortable but it was ok to sit for a short time. However, the atmosphere of the suite is very beautiful and very updated. The breakfast area is very spacious and neat. The only exception I was disappointed was that they didn't have the English muffins. The pool was very nice but the hot tub (Jacuzzi) had no hot water which I was very disappointed the most. I would highly recommend you unless you check with them if all the problem issues are resolved immediately.

投稿者HotelStaff
9月 22, 2014
Dear edturbo66, Thank you for your review. Your honest and sincere comments are the type of response we strive to receive; not only some positive views, but one that gives us information for some areas of improvements. We look forward to your return trip to our area. Best Regards, Billy
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