しばらく操作がなかったため、後50秒でセッションがタイムアウトとなります。 ログイン状態を保持
セッションが時間切れとなりました。改めて サインイン サインインしてください。
重要なお知らせ
続きを読む 短く表示

Staybridge Suites Rapid City - Rushmore

続きを表示
短く表示

ホテルハイライト

  • 会員のお客様は、標準速度の無線LANインターネットを無料でご利用いただけます


ペットに関するポリシー
詳しくはこちら
ローカルガイド
詳しくはこちら
グループ&ミーティング
詳しくはこちら
Green Engage(グリーンエンゲージ)
詳しくはこちら

アクセス

STAYBRIDGE SUITES RAPID CITY - RUSHMORE
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
50%
Recommend This Property

Overall Experience

2

based on 2 reviews
50%
Recommend This Property

Ratings Breakdown

2reviews

  • 5 Stars
  • 4 Stars
  • 3 Stars
    1
  • 2 Stars
  • 1 Stars
    1

Unauthorized charges, was lied to, manager took zero responsibility.

By

10月 30, 2020

I booked a room through the Hotel Tonight app which clearly stated this hotel had no pet fee. When I arrived to the property to check in, the front desk clerk informed me they usually do have a pet fee of $75 but since the site said no fee, he would not be charging me. After checking out I noticed a charge on my card for 81.75. I called the hotel to find out what the charge was for and they informed me I was charged the pet fee. I told them what had happened and I was forwarded to the voicemail of the general manager. I waited another day and received no follow up so I decided to call back again. I left another message for the GM and was finally called back 3 days later. The manager told me she would not be removing the fee, despite the fact that I was told by a member of her staff I would not be charged this fee. She refused to take any responsibility for this situation and refused to remove the charge. I would have gladly stayed at another hotel that did not charge a pet fee as the fee was basically the same price as the room for one night. The fact she took 3 days to even call me back after my following up twice is completely unprofessional and unacceptable.

Read More
Read Less

Loved with 1 big exception an essential!

By

8月 07, 2020

Great location, comfortable beds, clean hotel.Try staying there with family consisting of children and having little to no water pressure in your room to shower for 1 night/ and next morning considering all factors in life. No accommodations by hotel

Read More
Read Less