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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 110 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

110お客様レビュー

  • 5 スター
    82
  • 4 スター
    14
  • 3 スター
    8
  • 2 スター
    4
  • 1 スター
    2

Great Stay

By

6月 22, 2022

club

Everything was great. I appreciated a smooth checkin, free parking, very spacious room and included breakfast. We stayed for only one night, The hotel is ideal for extend stays and family friendly due to all amenities in the room and on site.

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Air Conditioner ddn't work well and requested room given away

By

8月 30, 2019

I had previously posted a review mentioning my two month in advance type of room reservation was now not available at the time of check in and placed in a much smaller room. I failed to mention the air conditioner failed to work the majority of my 8 night stay. I then read a review dated Aug. 3rd which stated they were given 2 nights free because of things that when wrong during their stay. Why is this given to some but not others? We also had to put up with hearing the trash trucks right outside our window at 5:30 am!

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ステイブリッジスイート

By

12月 15, 2017

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hotel

By

11月 27, 2017

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hotel

By

11月 27, 2017

upload media related to the property or local area
- confirm that you hold the copyright for the media
- images upload media related to the property or local area
- confirm that you hold the copyright for the media
- images upload media related to the property or local area
- confirm that you hold the copyright for the media
- images

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My Business stay at the Buffalo Staybridge.

By

10月 19, 2014

platinumelite

Everything was good to go at this Buffalo New York Staybridge Suites.

投稿者HotelStaff
10月 22, 2014
Thank you for choosing and staying with us here at the Staybridge Suites Buffalo South. I'm glad to hear that your stay went swimmingly. We hope to see you again for your next business or leisure trip. Warm Regards, Sarah Bishop General Manager
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Helpful Staff

By

10月 18, 2014

club

Great place to stay. Staff was very helpful and upgraded our room to a suite when we arrived.

投稿者HotelStaff
10月 21, 2014
Thank you for choosing the Staybridge Suites Buffalo South. Thank you for the for the kind remarks and I'm glad to hear that you enjoyed your stay with us. I will make sure our staff is aware of your compliments. We hope to see you again soon. Best Wishes, Sarah Bishop General Manager
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Bill game

By

10月 15, 2014

club

Great hotel! Thanks and I hope to return again. I thought that the night crew was too lax but everyone else was superb! Thanks

投稿者HotelStaff
10月 21, 2014
Thank you for staying with us at the Staybridge Suites Buffalo South. I'm glad to hear that you think we are a great hotel and that you hope to return again. We will work on being more attentive and hope to see you again soon. Best Regards, Sarah Bishop General Manager
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Great Hotel

By

10月 14, 2014

platinumelite

Front desk- Girl was the best. Great personality and concerned about our comfort. Nice way to start our stay!
Rest of the stay went swimmingly without a hitch. Enjoyed it very much

投稿者HotelStaff
10月 18, 2014
Thank you for staying with us at the Staybridge Suites Buffalo South. I am glad to hear that you received a warm greeting that made you feel comfortable here. We hope to see you again soon. Best Regards, Sarah Bishop General Manager
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Enjoyed the majority of our stay...

By

10月 14, 2014

We have stayed multiple times with the Staybridge Suites in West Seneca and overall I would definitely consider coming back again. While we had a few minor problems here and there, Sarah was able to resolve them quickly and efficiently. The only real complaints that I have are concerning some of the staff members. I enjoyed the service and warm hospitality that I was shown from Morgan, Pat and Mike. They really did make it feel like home during our stay. Renee, on the other hand, was nothing short of mean and nasty to myself and my family the entire time that we were at the hotel. The constant eye rolling and disrespectful tone disgusted me, to say the least. I did notice, however, she was not like that with every guest and I just assumed it was personal. Another issue I had was with Brian. Let me start by saying that he was very friendly and helpful, but I didn't care for his choice of words when discussing certain matters that were brought to his attention. Overall, we really enjoyed our stay, but I would love to see a little more professionalism when it comes to some of the front desk staff.

投稿者HotelStaff
10月 16, 2014
Thank you for choosing the Staybridge Suites Buffalo South. I sincerely apologize for the lack of professionalism in some of our staff members toward you and it is completely unacceptable. I will be discussing with each of them and our whole staff the importance of professionalism and how we treat our guests. On the other hand thank you for the positive comments about the rest of our staff. I hope you will give us another chance to restore your full trust in our hotel and staff. We hope to see you again soon. Best Regards, Sarah Bishop General Manager
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great staff!

By

10月 13, 2014

staff was friendly, helpful, accommodating - just great!

投稿者HotelStaff
10月 16, 2014
Thank you for staying with us at the Staybridge Suites Buffalo South. We appreciate you sharing your wonderful compliments about our staff and I will make sure that they are aware of this. We hope to see you again soon. Best Wishes, Sarah Bishop General Manager
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awesome facility

By

10月 11, 2014

platinumelite

breakfasts were fantastic, Sunday cookouts at the grill were friendly and delicious, best staff in the business

投稿者HotelStaff
10月 14, 2014
Thank you for staying with us at the Staybridge Suites Buffalo South. Thank you for your much appreciated compliments and I will make sure our staff knows of them. I could not ask for a better staff and I am glad to hear you say that we are the best in the business. We hope to see you again soon. Best Regards, Sarah Bishop General Manager
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