12 Hengshan Road Xuhui District
Shanghai, SH
200031
Mainland China
Registro de entrada: 2p. m.
Registro de salida: 12p. m.
Edad de entrada:16
Aeropuerto Internacional de Shanghái Hongqiao 10.38 MI/ 16.7 kilómetros
Le prometemos que reservando directamente con nosotros siempre conseguirá el precio más bajo en línea. Si encuentra un precio mejor en otro sitio, lo igualaremos y le daremos cinco veces los puntos correspondientes de IHG® Rewards Club, hasta un máximo de 40 000 puntos. Así usted puede concentrarse en su estancia, no en su cartera.
Su habitación está garantizada.
No cobramos ninguna cuota administrativa por hacer la reserva directamente con nosotros.
IHG se toma con seriedad su privacidad y se esfuerza en protegerla. Toda la información que proporciona está encriptda y segura.
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Shanghai Twelve at Hengshan"/>
Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
50%
Recomendar este hotel
Valoración general 3,7
50%
Recomendar este hotel
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Always Good Service
ByPaddy
24. septiembre 2024
I have been staying at this property for many years. It keeps high standard service as usual. Very good one.
Bar and Service
ByMW1307
16. Juli 2024
If the bar is closing, the staff should inform the guest. The staff disappears without any notice. After 9 pm nobody at the reception speaks English. DM not available. The red wine in the club lounge had gone bad, nobody took care.
Great Hotel and Location letdown by poor housekeeping and boring breakfast
ByKweksi
02. abril 2024
China and Shanghai, a location I m very familiar and Frequently visit (mostly for Business)
Decide to stay 1st time at the Hualuxe (since in it is IHG hotel and read reviews on other booking portal. I was impressed with i arrived and Lobby staff was great and very helpful. What even more surprised was that Metro Line 1 exit was just 10m away from hotel entrance
I stay 5 nights.
It was when i realise the hotel experience was not so great after all. A letdown that could be avoid
1) Poor housekeeping. Other than changed of towel, empty of bins and replenished water, Seems that they did not vacuum the rooms. Housekeeping Staff was not attentive to ensure details (such as coffee stains on table leafovery from previous guest, did not provide floor matt after the remove old wet ones)
2) Boring Breakfast
during my 5 days at the hotel, the breakfast offerings remains the same daily. I understand that hotel keeps weekly menu, but minor changes will be appreciated by long staying guest . I have stayed in 3/4stars hotel in Shanghai and they manages minor changes to breakfast menu daily (a few dishes changes daily such as the veg, fried rice to noodle, Pancakes to Waffles etc) ...BTW, one of the worse Croissants and Danish i had in a LUXURY hotel
3) Bedroom slippers and Pajamas at breakfast
Some hotel guess was allowed at breakfast in bedroom slipper and Pajamas. Even though i see signs in the lobby elevator to the breakfast place mentioned NO. Your hotel staff check guest at the restaurant for their room number, hence you have every opportunity to turn guest with Bedroom slippers and Pajamas away.
很糟糕的一次体验
ByKevin Shen
30. Dezember 2022
前台接待的时候没有识别出会员身份 房间升级 双早 都是我问了他们才说 正常情况下都是主动说的
酒店前台一直都是冷冰冰的样子 很不专业 甚至退房的时候前台在拨打私人电话
浴缸的防滑垫发黄发黑了 无法拆卸 床单上有污渍 打了电话给前台还是一副冷冰冰的样子 派了客房阿姨来看了一下 说是我们衣服上掉下来的毛发 推卸责任 然后就走了 再也没有任何说法 这件事情就结束了
Gran estancia
ByTinker999
05. Oktober 2022
100% for y’all, great place and location around, classic decoration inside
Excelente ubicación
ByTinker999
05. Oktober 2022
Classic oriental decoration inside, great location around